Towler & Staines Ltd Avaliações 

Great communication, easy online purchase and excellent customer service upon collection 👍

I wasn't sure about what I should get for my existing kit, so I emailed them and got a useful reply very quickly. The subsequent order was also very quick. Service was very good... can't knock it 😁. Well done, thank you. I am now out camping with my CADAC kit all working well 😁

Very efficient service. Gas refill arrived quickly. Cheerful friendly delivery by Hamy.

I contacted Towler and Staines with regard to a fire safety stick striker that had got damp and for my own piece of mind felt it needed replacing. I received an email back the next day from Jacob at T&S saying it would be replaced free of charge and put in the post that day. Good to their word it arrived a few days later. I was really impressed with the excellent customer service I received and I wouldn’t think twice about purchasing from T&S again, knowing how much they look after and value their customers. Professional, efficient and friendly. Good to know companies like this still exist. Happy customer 🙂

No problems at all. Ordered and picked up. Easy.

Easy to use website, comprehensive selection of spares for Cadac bbq, quick efficient delivery.

The items were in stock and arrived earlier than expected. That's how to meet customer expectation!

Quick and great customer service

As professional as always. I don’t go anywhere else. I messed up with my PayPal transaction, No problem for Towler & Staines. The lady in accounts kept checking my account and thankfully only one transaction had gone through. Personal service definitely when it’s needed. Great teamwork from all the staff. I order on line and don’t always get it right but they sort out what I need. Not many places this helpful.

Great online prices and excellent click and collect service from Towler and Staines. The staff are always friendly, attentive, helpful and efficient.

Ordered on click and collect, service on pick up at the retail store / cylinder compound was efficient and very helpful in loading my order into my vehicle 👍

Great service and a smile every time

Always friendly and helpful great staff

I rang up the Company to ask many queries about the product and Gareth was so helpful in answering all my queries and also ensured I was completely okay with my order.
It is arriving Monday 12/01/26
Excellent Customer Service

Quick great service and plenty of information given regarding my questions

Price of the item and the way your staff couldn't do enough to help me will certainly come back again thank you very much John

Brilliantly as always

Very good delivery.

The service at the Keighley location was truly outstanding. The staff combined professionalism with warmth and helpfulness. A few small problems arose, but they were swiftly resolved. A big thanks to everyone, especially Hamy, for turning things around. What an incredible team! I would strongly recommend them.