I needed to book a service visit for my ghost II and was lucky enough to have Jennifer dealing with my request. Polite, charming, and courteous. Booking dealt with promptly and knowledgeably. Top mark... Ver mais
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Veja o que dizem as avaliações
I’ve dealt with TrackerTeam a few times now swapping my Ghost 2 from/to different cars. They are always very helpful and try to fit you in as soon as they can. Jennifer was very helpful on this occasi... Ver mais
A empresa respondeu
I had a great experience with Yasar Ali! I recently bought a dash cam from him, and his customer service was excellent. He was very knowledgeable about the product and took the time to explain everyth... Ver mais
A empresa respondeu
Everything was done without any high pressure for add ons they offered them but excepted I didn't want them. Very polite agent named Jenny did everything proffesionally. Would recommend
A empresa respondeu
Detalhes da empresa
- Instalação de Alarmes
- Sistema de Controle de Canditatos
- Loja de Alarmes Automotivos
- Fornecedor de GPS
- Serviços Telemáticos
Escrito pela empresa
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Informações de contato
Reino Unido
- trackerteam.co.uk
4,9
Excelente
4 mil avaliações
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great booking process by Jenny
Great booking process by Jenny. Personable, easy to communicate and knowledgeable! Great job!👏
17 de abril de 2026
Avaliação não solicitada
I needed to book a service visit for my…
I needed to book a service visit for my ghost II and was lucky enough to have Jennifer dealing with my request. Polite, charming, and courteous. Booking dealt with promptly and knowledgeably. Top marks!
15 de abril de 2026
Avaliação não solicitada
Very good team and good experience to…
Very good team and good experience to fix the car to track system and I think it’s in the UK is the best company in the world
3 de novembro de 2025
Avaliação não solicitada
Resposta de TrackerTeam
Thank you Mudassar, really glad the installation went well and that you would recommend us. We appreciate the kind words.
Customer Support - Tracker Team
I recently got an installation
I recently got an installation, excellent service from Naeem who carefully reviewed everything after the installation. he communicated his ETA in advance, and the entire process was seamless. I would highly recommend them.
11 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thanks for the review. Great to hear Naeem made the installation smooth and kept you well informed throughout. We appreciate the recommendation.
I’ve dealt with TrackerTeam a few times…
I’ve dealt with TrackerTeam a few times now swapping my Ghost 2 from/to different cars. They are always very helpful and try to fit you in as soon as they can. Jennifer was very helpful on this occasion, thank you
10 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for coming back to us again, Michael. It is always great to hear from a returning customer. We will make sure Jennifer sees your kind words and she will be really pleased. We look forward to helping you again next time.
Customer Support - Tracker Team
Jenny is a class act
Jenny is a class act
Purchased ghost and scorpion tracker
Her service was above and beyond and whole process was seamless and quick
Forget the rest ! Highly recommend 😁😁👍
9 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thanks for the fantastic review! We’re glad Jenny delivered above‑and‑beyond service and that you’re happy with your new trackers. Highly appreciate the recommendation 😁
Excellent Service
Prompt, polite, informative and helpful. Jennifer is an excellent ambassador for Scorpion. Many thanks for the assistance
4 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback. We’re pleased to hear Jennifer provided helpful, professional assistance. Thank you for taking the time to share your experience.
Great experience
Great experience, Jenny the Security Specialist was polite, helpful & truly knowledgeable about the technical aspects of the Ghost II system.
4 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thanks for taking the time to leave a review. It’s great to know Jenny’s professionalism and knowledge of the Ghost II system helped give you a great experience.
Arranging to have a tracker fitted
I contacted TrackerTeam today to arrange the installation of a tracker and immobiliser for my car. The administrator was helpful, knowledgeable, and very pleasant throughout. Everything was handled quickly and efficiently, making the whole process straightforward and stress-free.
4 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thanks for taking the time to share your experience. We’re delighted you found the team helpful and knowledgeable — it’s exactly the level of support we aim to provide.
Jenny was very good explained all the…
Jenny was very good explained all the information clearly. Called when she said she would and was very thorough
2 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your review. It’s great to know Jenny explained everything so well and followed up exactly as promised.
Glen was very helpful in giving…
Glen was very helpful in giving information when booking the s5 tracker.
1 de abril de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Really appreciate your feedback. Delighted to know Glen was helpful and provided the information you needed when booking in your S5 tracker.
Great service and communication so far
We’ve recently ordered a Ghost vehicle security system and, so far, the service has been excellent.
Jenny Williams has been fantastic—really friendly, knowledgeable, and very clear when explaining how the system works. She took the time to walk us through everything and made sure we understood the next steps, including what to expect with the installation.
It’s refreshing to deal with someone so professional and helpful, and it’s given us real confidence in the product and the company before the installation has even taken place.
Looking forward to getting the system fitted and would definitely recommend based on our experience so far.
30 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for taking the time to share such a detailed review. It’s wonderful to hear your experience has been excellent so far and that Jenny made such a strong impression with her friendly, knowledgeable, and clear approach. We’re delighted she was able to walk you through everything and give you confidence ahead of the installation.
We hope your experience with the Ghost security system is just as positive once it’s fitted.
Everything was done without any high…
Everything was done without any high pressure for add ons they offered them but excepted I didn't want them.
Very polite agent named Jenny did everything proffesionally. Would recommend
30 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Really appreciate your feedback. It’s great to know you didn’t feel pressured at any point and that Jenny looked after you with professionalism and courtesy. Thank you for recommending us.
So easy to book
So easy to book. Jennifer Williams came back to me in minutes from my web enquiry and talked me over the whole process and booked me in. If the fitting goes as well it will be another 5 star review.
27 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback — great to know Jennifer made the process quick, easy, and informative. We hope the installation meets your expectations just as much.
I got a tracker installed on my car and…
I got a tracker installed on my car and was dealt with by Yas, who was excellent and brilliant throughout. Great service and very professional. Highly recommended! 👍🚗
26 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback - we're delighted to hear your representative was excellent and brilliant throughout your experience with us!
It's great to learn you received great and very professional service - we appreciate your high recommendation greatly.
Many thanks,
Tracker Team
Excellent Support by Jennifer and…
Excellent Support by Jennifer and everything was explained in details
26 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback - we're delighted to hear you have received excellent support from your representative and that everything was explained in detail!
Many thanks,
Tracker Team
Thanks to the tracker team
Thanks to the tracker team, in particular Yas. Query dealt with promptly, but unfortunately we had to have a refund because the Ghost installation was not compatible with our car. However refund offered promptly, so can't fault the service.
8 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback - it's great to hear your query was dealt with promptly by our team.
We're sorry to hear the chosen security solution was not compatible with your vehicle, but we're happy to hear that you was offer a refund promptly and that this got resolved quickly.
If you need any further assistance from our team, please feel free to get in touch anytime. We'll be happy to help!
Many thanks,
Tracker Team
Excellent service
I had a great experience with Yasar Ali! I recently bought a dash cam from him, and his customer service was excellent. He was very knowledgeable about the product and took the time to explain everything clearly, which really helped me feel confident in my purchase. Friendly, professional, and genuinely helpful , I highly recommend him to anyone looking for great service. Thanks again, Yasar!
24 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback - we're delighted to hear you have had a great experience with our team and your representative! It's great to learn your representative delivered excellent customer service which was knowledgeable, clear, friendly, professional and genuinely helpful!
We appreciate your high recommendation greatly.
Many thanks,
Tracker Team
No way to contact this company!
There is no way to contact this company. I have tried multiple times to get through to customer care by emailing, calling, and using the online chat. I am trying to get a refund processed to which they have gone silent.
24 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Eleanor, we are sorry to hear about your experience. We hope this has since been resolved but if you are still waiting to hear from us please email info@trackerteam.co.uk and we will make sure this is picked up straight away.
Customer Support - Tracker Team
Jenny was so helpful in explaining me…
Jenny was so helpful in explaining me the different product advantages and guiding the process and fast tracking the installation booking dates.
23 de março de 2026
Avaliação não solicitada
Resposta de TrackerTeam
Thank you for your feedback - we're delighted to hear that you received helpful service during your experience with us and that different product advantages were explained to you!
It's great to hear your representative guided you through the process and was able to fast track your installation.
Many thanks,
Tracker Team
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