TradeKart Avaliações 152

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time I’ve used the service and it was brilliant! Delivery landed in 36mins by a very friendly driver and communication throughout was great. Saved an hour of my day from not having to go to stor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initially I had an issue where the delivery driver that doesn’t work directly for Trade Kart said he had delivered but hadn’t. After contacting Trade Kart and speaking to Rhodney he was very helpful a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The app is very easy to use and the follow up from customer services is outstanding. We are able to find the nearest stores at the touch of a button and reduce our travel costs. One of the stores wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recommended by a friend for Easter DIY, paint and materials delivered to my house under 45 mins , amazing service ! Not just for tradesmen, highly recommend - game changer !

A empresa respondeu

Detalhes da empresa

  1. Comércio online
  2. Atacadista de Materiais de Construção
  3. Serviço de entregas

Escrito pela empresa

TradeKart is the rapid delivery app for tradespeople. Offering more than 50,000 trade products in the palm of your hand, we help tradespeople get the materials they need without leaving site, whilst still shopping from the merchants and brands they know and trust! And the best news... deliveries will be with you in as little as 1 hour. It's time to start saving time, money and hassle. It's TradeKart time!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

PProper lifesavers – way better than Screwfix Sprint

Used TradeKart a few times now and honestly, they’ve got me out of sticky situations more than once. The delivery is rapid – way quicker than Screwfix Sprint – and their customer service is actually helpful, not just some bot or script reader. Always polite, always know what they’re doing.

The range is spot on too. Way more choice than most of the big names and they often have decent promos running, which helps when you're pricing tight jobs.

If you’re on site and need stuff quick without the drama, these are the guys to use. 10/10 from me.

15 de julho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hey Louis, these are the reviews that make all the hard yards so worthwhile! Delighted you're enjoying using the service and that we're helping you save valuable time by not having to leave site. Don't forget you can use your referral code (home page of app) to spread the word and get £25 for every new referral...and they get £25 too!

Looking forward to seeing you back soon🚀

Avaliado com 5 de um total de 5 estrelas

Easy to use and great service, don’t even need to drive anywhere!!

I can’t believe how quick these guys are, I placed an order, had a cuppa climbed back up the scaffolding to have to come back down to collect the gear off the delivery guy, It would have taken so much longer if I had packed up a driven to the nearest place for the bits
Saved the customer an hours Labour!!
Will definitely be using again and free delivery it makes it golden!!!

27 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hey Garry, delighted it all worked out for you and that saved you an hour of faff! Thanks for taking the time to leave such a positive review and we look forward to seeing you back soon. PS: Free delivery promo finishes tomorrow (30th June) evening so fill your boots....and van! 😊 🚀

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic, l have received a wonderful call this afternoon from Francesca at the trade kart offering me a great discount as l have placed a small order preciously,

To my surprise l was gifted with £20 voucher an amazing customer services and loads of smiles over the phone. I can only say well done trade kart for hiring such wonderful people.

24 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hey Mauricio, thanks so much for taking the time to leave the positive review and also for the feedback which we've shared with Francesca. Delighted the service is delivering for you and just a reminder our free delivery promo (code: UBER5) ends 30th June (tomorrow evening). Hopefully see you back soon. 🙏🏽

Avaliado com 5 de um total de 5 estrelas

I order on three separate occasions and…

I order on three separate occasions and every time there with in half hour great service will use again

19 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hey Sandy, thanks so much for the positive review and delighted to hear we're delivering in less than 30 minutes 🚀
Hopefully see you back soon 😎

PS: Don't forget free delivery with code UBER5 until the end of June

Avaliado com 5 de um total de 5 estrelas

Have used TradeKart quite a few times and never disappointed

Have used TradeKart quite a few times and to say I'm impressed is an understatement. Time is everything when running a business so when I order something of an evening and I'm then woke up by the delivery driver the following morning with my order is a breath of fresh air, call me lazy but I love my sleep so if I can be woken up to my order I much prefer this than waking up earlier to head to the wholesaler before starting my day of jobs, honestly the personal service aswell receiving my free T-shirt is also a personal touch which shows these guys care about their customers and we aren't just a number but are cared about! Keep going guys can't wait to see the updates you guys implement to make things even greater than what they are!

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Speed was super fast

Speed was super fast

Ordered a fan at 5.34pm

Delivered at 5.59pm

Assembled it by 630pm

It was quicker to order and have it delivered than to un box it and assemble it.

Brilliant easy and super fast

17 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

It is fast but poor quality

It is fast, no denying. But the app does not let you know of a product is not going to be delivered/in stock until it arrived. And just said it was not to be delivered and will be refunded. Search function is poor

10 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hi, so sorry to hear you've not had a great experience with us. If you could contact us to share more on the experience it would really help us learn and improve the experience.
The good news is we've just invested heavily in new search functionality which goes live 12.6.25 so please put it to the test and we'd love to hear your feedback.
Best
Alistair

Avaliado com 5 de um total de 5 estrelas

Excellant service

I have made two orders upto now with Tradekart and I couldn't be happier. I received two generous discounts and the delivery was prompt and spot on. I will definately be using this service again.

6 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for taking the time to share your positive feedback and delighted to hear you're enjoying the TradeKart experience. Hope to see you back soon and as sweet incentive we're offering free delivery throughout June with code UBER5 🙌🏼

Avaliado com 5 de um total de 5 estrelas

What a fantastic service

Used them to order materials for the 1st time as they offered free delivery.

I placed 3 orders from 2 different Toolstation branches (1 of which was quite a distance) All my orders arrived no later that 45 mins, with the 1st and 3rd order arriving in 25 mins. The driver/rider even phones you when he/she is outside.........what a Great service!!!!!!

My only 1 little gripe is that I didn't get my usual 5% discount on my Toolstation orders, which is something that maybe be improved in the future.

This won't stop me using them again

4 de junho de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for the positive review Erkan and delighted to hear you're enjoying the TK experience. Looking forward to seeing you back soon and don't forget it's free delivery all month with UBER5 at check out 🙌🏼

Avaliado com 5 de um total de 5 estrelas

Great service always punctual and so…

Great service always punctual and so handy if materials are to be delivered on a job highly recommended and will be using this service a lot more.

30 de maio de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hey Duane, thanks so much for the positive review and I'm delighted you're enjoying the whole TradeKart experience. Looking forward to seeing you back soon and don't forget if you use your referral code (on the homepage of the app) you'll get £25 off your next order for helping us spread the word. Happy karting!

Avaliado com 5 de um total de 5 estrelas

So far so good with 3 orders

So far so good with 3 orders. Delivered to time and no issues. Great service, thank you.

1 de maio de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for taking the time to leave a positive review Victoria, and I'm delighted to hear you're enjoying the TK experience. Hopefully see you back soon.

Avaliado com 1 de um total de 5 estrelas

Needed to return an item

Needed to return an item. Had to take it back to toolstation where they refund tradekart..... getting the refund from tradekart is not happening 7 business days later.
Save the hassle and just visit or order direct from TS

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New customer review

After my first order i was contacted by Francesca who offered a discount for new customers using the App. She was very helpful in guiding me through the process, being patient over the phone to make sure that i understood how it all worked, plus i learned some interesting facts about Tradekart and how it works with merchants.
She did a fantastic job of keeping me satisfied as a customer and her glowing enthusiasm made it a pleasure to speak with her .
I am very glad to have used the Tradekart App, it is more than just pressing buttons as they are customer focussed and really look forward to future offers , many thanks to Francesca !

23 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for the positive review John and it's great to hear you experience the human side of TradeKart which is so important to us and I hope what sets us apart as we support tradespeople across the UK. See you back soon 🙌🏼

Avaliado com 5 de um total de 5 estrelas

Tradekart is a wonderful app and has…

Tradekart is a wonderful app and has very fast delivery and is just like uber eats. Deliveries came within 20 minutes. 100% reccomend.

16 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for taking the time to post such a positive review Harri and great to hear your enjoying the service. Hopefully see you back soon for some more TK action!🚀

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service. my items got delivered in 30 minutes. Highly recommend.

7 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hi Adam, thanks for the positive review and delighted to hear you enjoyed the experience. Looking forward to seeing you back soon.

Avaliado com 5 de um total de 5 estrelas

Game changing

Super quick delivery and every order has been spot on which saves lots of time at the merchants. The team are really friendly, efficient and helpful if you need them. I have been using TradeKart for a while now and they keep improving week after week. The team sometimes reach out to see how it’s going and to see how they can improve which they actually take on board and implement. James in particular was brilliant. I will be continuing to use TradeKart as it gives me more time on the jobs.

5 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hi Anthony, thanks so much for this positive review and delighted to hear TradeKart is helping you to be more efficient with your time. The team care passionately about getting it right and learning to ensure we improve every day. Hopefully see you back soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service for trades

Excellent service, quick delivery

3 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Thanks for the positive review and we're delighted you enjoyed the experience. Hopefully see you back soon 🙏

Avaliado com 4 de um total de 5 estrelas

Delivery drivers won't easily find you

Edit 2:
I'll give you the fifth star if a delivery driver manages to follow my perfectly good instructions and actually finds our house. Feels pretty poor that we're in 2025 with all the geolocation tools at our disposal, and I've just walked 5 minutes down the road to find a confused delivery driver who hadn't even received the instructions. Even if he had, his English was at the level of "House where", so some kind of location tool is a MUST. Again, I appreciate it's down to the Uber/Deliveroo etc. people to solve that problem, but I still think it's bonkers that delivery drivers are wasting their time like this. It's pretty disrespectful to the poor chap I just met that he's presumably not paid much yet his employer doesn't respect him enough to give him the tools to do his job.
Edit 1: I wrote a slightly grumpy review, but then spoke to TradeKart and realised it's not really their problem - it's a much wider problem with the delivery companies.
I've changed to 4 stars because it's a brilliant service if they can get it working properly, but my original review follows for reference: If I'm waiting for food then I'm looking out for phone calls/deliveries, but if I'm working on site then I can easily miss phone calls, and your delivery agents do NOT know where they're going. Postcodes are not precise enough.
Uber Eats do NOT receive courier instructions - I just had a delivery that failed because of that. Deliveroo drivers DO get the instructions, but around here at least, none of the drivers know English well enough to bother checking them - so they ignore my (accurate!) instructions, go to the wrong place, then start phoning.
I'm afraid that unless you do something sensible like implement What3Words, and force the couriers to use it, then you're going to find people lose interest.
I assume it's because the apps originate in the US, where house names are an oddity, but it's going to be the downfall of things like TradeKart, where many of your customers will either have house names or live hundreds of meters from the centre of their postcode area.
Sorry!

3 de abril de 2025
Avaliação não solicitada
logotipo da TradeKart

Resposta de TradeKart

Hi Jonathan, thanks for the revised review and we're pulling out all the stops to earn that 5th star! We're continually developing our platform and the overall experience to ensure it's as seamless as possible and we continue to save you valuable time.
We're also working closely with our 3rd party drivers to improve communication throughout the delivery process to site.
Hopefully see you back soon and please keep the feedback coming. 🙏

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