I strongly advise against buying anything from Trade Vehicle Parts. My experience with them has been extremely disappointing. Their customer service representatives were very rude and unhelpful, an... Ver mais
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Veja o que dizem as avaliações
I ordered a part which arrived quickly , but through my own fault it was wrong. As it was a large part the local collection would not accept it. I phoned the company and spoke to a girl called Bilyana... Ver mais
Website tool gave the wrong part, tried charging me for a return even though this was explained. Once reminded of customer rights - issued return label. Courier came to house asking for parcel collect... Ver mais
We needed an air blower for our car. Placed the order on a Friday and part should have arrived on Monday. TVP kept us informed along the way. Evri lost our parcel. However, TVP sent out a replac... Ver mais
Detalhes da empresa
Escrito pela empresa
Trade Vehicle Parts is a UK based supplier and distributor of insurance approved quality accident repair parts for all vehicle makes & models. Our stock range includes Bonnets, Bumpers, Lamps, Grilles, Wings, Front panels, Reinforcers and more. WHY TRADE VEHICLE PARTS? We have always strived to create a company based on customer satisfaction and long-term relationships. The money back guarantee is only a small part of measures we take to ensure our clients receive excellent service from an honest and genuine UK company. We offer Free Shipping on all orders going to UK Mainland addresses. An extra shipping charge of £10 will be applied to Scottish Highlands, Isle of Wight, Isle of Man, Channel Islands, Northern Ireland, Ireland and Isles of Scilly orders. 100% refund for 60 days – no questions asked! We are so sure you’ll be happy with your purchase that we offer a “60-Day Money-Back Guarantee” to ensure customer satisfaction with our products. If for any reason you are not happy with your item, just send it back to us in its original condition and packaging and we will promptly issue a refund 60 Day Returns (Free for Trade Customers) All our parts are from High Quality Suppliers so you can shop with confidence that you are buying the Best Quality parts at competitive prices. We check our prices daily to ensure we offer our customers the best deal so you don't have to look around!
Informações de contato
21 Main Street, LE14 2DQ, Thorpe Satchville, Reino Unido
- 01163196543
- sales@tradevehicleparts.co.uk
- tradevehicleparts.co.uk
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Total scammers
Total scammere do not buy from them. I ordered 2 items and received only one item. They then claimed I received 2 and they also lied to PayPal but luckily I had evidence to back up my claim. Never again.
I got a bmw M sport body kit it’s…
I got a bmw M sport body kit it’s arrived damaged i said to the company who delivered it I shouldn’t be accepting it he then put on the system has arrived damaged I gave them all the images videos but I’ve not heard anything back the items was £520 so it’s not exactly a small price I’ve paid customer service on chat are poor and ignoring me I would like to send it back or for them to sort it out for me I have snapped lugs where the fog lights are as well loads of damage on the bumpers and deep slices
Audi a3 replacement cats 1st & 2nd
Fantastic seller
Great price , super fast delivery ordered before 2pm came next day - perfect !
, delivery driver had great customer service , many thanks A+
Absolute joke of a company
Absolute joke of a company.
I ordered a VW golf Lower grill which arrived packaged in plastic and cardboard not protected at all. Plastic on the grill was damaged. Phoned and ordered another one which had the exact same thing happen total joke. AVOID
I tried to buy a vivaro engine
I tried to buy a vivaro engine, they asked for £700 deposit which I paid. they then said the engine is not working we can refund your deposit. It has been 4 months and they still have not refunded anything.
Every day I call them and they do not help me. They always say they are busy and can’t talk to me, so they tell me to call later in the day and when I do they act bossy and fed up but they will still not refund my money.
I have to pay interest for my credit card
Please stay a way from this seller!!
Easy confident ordering process. Arrived on the date and the time stated.
While ordering the parts I needed I was able to check and be confident that the right part was ordered as you input your registration and then click on the make and model. Having done that the correct parts are listed. I paid a small fee for next day delivery and from then on you can easily track your order and was informed of a time that it would be delivered between and yes that is what happened. The parts were correct. Would certainly use this company again.
Good company
Good company, had a few issues using the site and placing the order but that being said the part was exactly as expected and came fairly quickly will certainly use again.
Thank you
Placing order was very easy and quick
Placing order was very easy and quick. However, I accidentally ordered a slightly wrong wing mirror so I called through and asked them to cancel it. They were really helpful and kind and cancelled it straight away for me. Although I didn’t actually get the product I needed (due to my own mistake) I’d probably shop here again based on the good service and ease of transaction.
Needed drivers wing mirror
Needed drivers wing mirror
Good price and delivered swiftly
Excellent customer service when found a missing cover and sorted without hassle
Definitely recommend as trustworthy decent company
Replacement NS door mirror…
I needed a replacement NS door mirror for a Skoda Fabia. Easy to order on line, free delivery. Ordered just before Christmas and it arrived Christmas eve. Good price, straight replacement part which looks exactly like the original and works perfectly just like the original. Trade Vehicle Parts did exactly as promise. Thank you
Problem easily and quickly solved.
Easily ordered the part over the web. Arrived within 36 hours. Unfortunately, one segment was missing. Quick phone call to Bob M of sales. with two short emails later, the missing item came through the post. All within 5 days. Good service, good communications, no hassle.
Faulty item received, bad return process
Faulty item received, arranged for a retrun, they picked it up and after a few days I saw the same item back and left at my door step. Arranged a 2nd pick then the delivery courier never turned up despite how many times they confirmed it will be collected, waste of time and effort.
Very worse customer service as well as…
Very worse customer service as well as delivery service, wrong item delivered and not even replacing, do not go with, it is better to buy from other place
Discovery 3 side steps
Discovery 3 side steps, appaling quality, very amateur welding, 3 brackets per step, none the same, nine fit, company not interested! Own goal, didn't check inside there 60 day rule, but there so bad I believed they would help, but no responce when pictures sent!
Poorly primed replacement Fiat 500 wing
I bought a replacement wing for a Fiat 500 and the priming of the part was low quality with pocking and dust marks obvious in the priming coat. Very speedy service and great cost point just a shame about the quality
Poor quality chrome effect grilles
I purchased a chrome effect front grille for my Ford Mondeo and the part looked fine when I received it but after 6 months it had a pitted effect on it. I contacted tradevehicleparts about this but their only reply was that I should have returned the part within 30 days if I was not happy with it. I explained the part was initially fine and that I would expect the part not to deteriorate in such a short space of time. They failed to respond to this so I would strongly suggest that you do not use them for any chrome effect parts !!!
Great customer support
I ordered a part, came (potentially) defective, it might have just been me, and it was replaced. I returned the old and a new came and it did work!
Great customer support. Will buy again from them, definitely.
Great customer support and the part I…
Great customer support and the part I ordered was the correct one and was at a great price, it also arrived very quickly.
More than happy and would use again
Do not recommend
Do not recommend. I paid for next-day delivery and have still not received my product... weeks later. No response from customer services to give me any idea where my order is or to refund the extra I paid for faster delivery.
Excellent service couldnt ask for…
Excellent service couldnt ask for better + swift delivery wouldn’t hesitate to use again
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