They sell counterfeit shoes and Rob your money. Don't buy from this website. They will lead you on of a refund with no intention of giving you your money back. Big Scammers
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Veja o que dizem as avaliações
For evrey1 on 🌎 how u know if the website is legit before ordering from a site ... go on Google and type the postcode. If the building come up as a business department we're more than 1 business is... Ver mais
These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she i... Ver mais
A empresa respondeu
Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Trainers Factory is your go-to destination for authentic, head-turning sneakers at unbeatable prices. Born in the UK, we specialize in delivering the hottest styles from brands like Nike, Air Jordan, Adidas, and Yeezy—without the premium price tag. Whether you’re a collector, trend-setter, or just after everyday comfort, we’ve got over 900 styles ready to ship. Fast delivery, real quality, and a team that genuinely cares—Trainers Factory is where sneaker culture meets customer satisfaction
Informações de contato
321-323 High Road, RM6 6AX, Essex, Reino Unido
- +447868707391
- sales@trainersfactory.co.uk
- trainersfactory.co.uk
2,3
Ruim
397 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fakes shipped from Hong Kong, I have returned the goods, but still no refund!!!
UPDATE! Finally received my trainers, which were fakes, no surprises there!! Finally managed to get a return address, they confirmed receipt of my return, and guess what, NO REFUND!!!! PLEASE DO NOT ORDER FROM THIS COMPANY!!! Item not handed over to courier despite telling me my order had been dispatched! Avoid! Update - I have just been informed that my order is being shipped from Hong Kong, I have serious doubts about authenticity now, I will not be accepting delivery if they ever arrive! They should state where the item is shipped from on their website so people are aware!
21 de dezembro de 2022
Avaliação não solicitada
Good customer service
Good customer service, refunded me when I bought the wrong product. Thanks you guys!
20 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi CJA
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Just ordered Nike Air Vapormax plus
Just ordered Nike Air Vapormax plus, the delivery, customer service informed delivery is in 10-14 days, so had to cancel as I needed earlier, had a chat with customer service and asked them to cancel the order, they cancelled it and money was refunded straightaway.
19 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi Rohit
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Amazing service
Amazing service my trainers were due on the 20th arrived on the 17th even with all this strike businesses going on I really can’t complain staff got back to me with in a few minutes will 100% be buying of them again thanks 🙏
17 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi Nathan
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Great quality trainers, value, packaging and service
Having ordered a pair of air Jordan 4 for my son for Xmas I was extremely happy when I received them, brilliantly packaged and quality product I know my son I going to love them. Staff were very polite and helpful when I had to chase the delivery however the delay was due to postal strikes. I’d definitely recommend!
16 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi Peter
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Christmas present...
The trainers are for my son for Christmas. Sure he'll be over-the-moon when he opens them.
Great price and friendly support staff when I had to chase due to postal strikes.
12 de dezembro de 2022
Resposta da Trainers Factory
Hi Lisa
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Service was fantastic trainers are…
Service was fantastic trainers are quality and delivery was efficient
9 de dezembro de 2022
Resposta da Trainers Factory
Hi Jimmy
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Great trainers and kept informed where…
Great trainers and kept informed where my delivery was.
13 de dezembro de 2022
Resposta da Trainers Factory
Hi Arlene
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Resposta da Trainers Factory
Hi Ossuetta
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Great service very fast to reply back…
Great service very fast to reply back if you have any questions will defo be ordering again thank you
26 de novembro de 2022
Resposta da Trainers Factory
Hi Sasha
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Really attentive and helpful staff
Really attentive and helpful staff! Had some problems with my order but once i contacted them they solved it straight away
9 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi Doll
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Had to cancel my order as my daughter…
Had to cancel my order as my daughter had changed her mind of the trainers she wanted, messaged the site and my ordered was cancelled and refunded promptly, will use this site again without worry.
2 de dezembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hi Melissa
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Beware - Fake Trainers
Ordered two pairs, definitely fakes, good fakes…. But fakes none the less, for retail prices. This company are so crooked, I asked three times if these were real, three times they lied. They don’t even have the return address on their website, you have to ask for it via email, when you do eventually get it, it’s some dodgy house address in Croydon. They tried to bribe me by saying I could keep one pair in exchange for a good review. Their review responses are in terrible english and utter nonsense. They will try to blackmail you into writing a good review in exchange for your refund. I was lucky and got my refund as it was paid via Klarna. My advice is steer well clear…
23 de novembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hello Paul.
Thank you for reviewing your experience, we apologize for that. If you have any problem after ordering. So we have investigated your case. We want to tell you about authenticity.
All our products are genuine and authentic and if you don't like them, no problem you can return the parcel to our given return address as per our policy time, and after that we refund you. it's a simple refund process.
As we have already discussed with you in the email. We have already given you a refund for both pairs. And if you have any other problem with the order then talk to us via email we are always there for you via email: sales@trainersfactory.co.uk.
what we should understand is the purpose of your repeated reviews, do you want to blackmail us because of the free pair? because we have already refunded you before the time. if we have not given you a free pair so you will tease us. mate, we are always here for all customers. Please don't tease us. because your case is already solved
Excellent service
21 de novembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hello Leah Padfield.
We are very happy that you took the time to give us feedback. We hope to see you again soon!
Absolutely splendid beautiful trainers…
Absolutely splendid beautiful trainers at a reason price.
9 de novembro de 2022
Resposta da Trainers Factory
Hello Loretta Walker.
We’re grateful and appreciate you taking the time to share your rating with us.
Was very happy with the product ☺️
11 de novembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hello Connor Mckee.
Thank you so much for taking the time to give us feedback. We hope to see you again soon!
Trainers delivered on time
Trainers delivered on time, well packed. I will buy again from Factory trainers
10 de novembro de 2022
Resposta da Trainers Factory
Hello Lassaad.
We’re grateful and appreciate you taking the time to share your rating with us.
Would be 0 stars avoid at all cost!.
Would be 0 stars avoid at all cost!.. they sell fake trainers at retail price then try black mail you to remove reviews
3 de novembro de 2022
Avaliação não solicitada
Resposta da Trainers Factory
Hello Scott Hudson.
Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. so we will investigate your case, and please don't worry about your order. Because we are always here for you. Just get in touch with us via email: sales@trainersfactory.co.uk. we will solve your problem quickly.
Thank you for your patience, we will not let you down and will solve your problem as soon as possible.
Product still not arrived
Product still not arrived
Emailed several times
Still no confirmation email or update on when arriving
Going on holiday Tuesday and doesn’t look like they will be here before then
16 de outubro de 2022
Resposta da Trainers Factory
Hello Tom Coghill.
Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. but we want to tell you something about your parcel. Your parcel is delivered. https://www.yodel.co.uk/tracking/JJD0002231096123216/M20+2AL . please check your tracking link and it's delivered. but there is still in problem after delivery. so get in touch with us via email: sales@trainersfactory.co.uk you can also contact us by chat which is active 24/7. we will solve your problem quickly.
Thank you.
Fab swift service
Fab swift service. Had a query and they got back to me with an answer with in a couple of hours. Trainers arrived when they said. Packaged well too...
14 de outubro de 2022
Resposta da Trainers Factory
Hello Dawn Jarvis.
We are very happy that you took the time to give us feedback. We hope to see you again soon!
Thank you.
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