TransferMilan Ltd Avaliações 52

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Номер заказа TM11045. Мы ехали из Милана в Курмайор на Виано. Машина приехала вовремя, нам помогли погрузить багаж. Во время поездки по нашей просьбе мы остановились перекусить (без доп. оплаты). В ма... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very useful service. A few days ago i travelled from Milan Malpensa to Zurich. It was weekend when o wrote to managers. I didn’t expect to be answered immediately. But I was pleasantly surprised to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Who needs to go to a ski resort from Milan, book here: TransferMilan I booked a transfer for my family from Linate airport to Alta Badia, we got there with maximum comfort and quickly. Two of my chi... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would give a zero to this company and would not recommend it. I booked a transfer from Milan to Malpensa Airport, but the taxi never showed up. We were stuck in the middle of the night with kids,... Ver mais

Detalhes da empresa

  1. Táxi
  2. Traslado do Aeroporto
  3. Serviço de entregas
  4. Serviço de limusines
  5. Serviço de táxi em Minibus

Escrito pela empresa

TransferMilan.com - online service for communication between travelers and carriers and for making travel arrangements easy and comfortable. Fixed rates, free wait time. 15% Cheaper than Taxi. Premium cars like Mercedes E class, S class, V class, Mercedes Bus up to 52 pax. Multilingual speaking drivers.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Отлично!

Мои благодарности! Отличный сервис: пунктуальность, надежность, комфорт! Буду пользоваться и советовать друзьям 😉

20 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Punctual, professional, and client oriented. I highly recommend! Elena

19 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent service

I have been part of a group of 11 people and have experienced that the price of a transport service is changed and raised at a time when we were met at the airport, putting us in an awkward position. The vehicle was not prepared for the safe transport of 11 people. The agreement on transportation back to the airport was also not provided. The transport simply did not arrive, which raised some concerns and additional expenses of renting another vehicle (taxi) to get to the airport on time. Fraudulent driver (Ilya), I do not recommend!

29 de setembro de 2021
Avaliação não solicitada
logotipo da TransferMilan Ltd

Resposta de TransferMilan Ltd

Thank you for your feedback. We sincerely regret any inconvenience you may have experienced during your trip. However, we would like to clarify the situation.

Initially, you made a booking for 9 people, and we offered you a Mercedes Sprinter (9-seater), which you confirmed. However, on the day of your arrival, you informed us that your group had increased to 11 people. Transporting this number of passengers requires a larger Sprinter (16-seater), which comes at a significantly higher cost. We communicated this to you via email on the day of the transfer, but unfortunately, we did not receive any response from you.

Despite this, when you arrived at the airport, we tried to accommodate your group and offered an additional vehicle for 4 people at no extra charge. This solution was provided to ensure that everyone in your group could travel safely and comfortably.

Regarding the return transfer, we did not receive any confirmation from you regarding the arrangement. If there was a misunderstanding, we sincerely apologize. Our goal is always to provide a seamless and transparent service, and we regret any miscommunication that may have occurred.

We appreciate your feedback and will take it into account to further improve our services. If you have any further questions, please feel free to contact us.

Best regards,
The TransferMilan.com Team

Avaliado com 1 de um total de 5 estrelas

Never use this company services!

I would not recommend this company if you don't want to spoil your business trip or holidays.
Transfer price to Milan somehow was changed and previous agreement was not anymore valid, as a argument was used that address he drives was missunderstood and price rises by 50 Euros then agreed before in email conversation.
We also booked transfer back to Airport, unfortunately driver did not arrived and did not pick up the phone, finally we were forced to use taxi services which cost us extra.

28 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Service

We ordered transfer for 11 people. Driver Ilja came for pickup and we had only 10 places in the minivan. + he asked additional 50 euros for the transfer to city center. He also tried to show fake delivery address as a reason to charge extra.
We also had booked transfer back to the airport - the driver didn't even show up and didn't call so we had to order 4 separate Taxis just to get to the airport (additional 300+EUR).
Never use this service!

28 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We drove from Milan to Portofino on…

We drove from Milan to Portofino on Viano. The car arrived on time, they helped us load the luggage. During the trip, at our request, we stopped for a bite to eat (no extra charge). The car has water and WiFi. The driver, though in broken, spoke English. We got a 5% discount on the return transfer. So everything is great .. recommend!

22 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We were satisfied with the services of…

We were satisfied with the services of this company. Their prices for services are reasonable, the transport arrived on time, the car is clean, there is free wi-fi, a highchair and water. The plane was delayed a little, but the driver waited for us near the airport without any problems and helped with the luggage. They did not take money for waiting. We arrived in comfort. Thank you for your services, we will always book you.

19 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very useful service

Very useful service. A few days ago i travelled from Milan Malpensa to Zurich.
It was weekend when o wrote to managers. I didn’t expect to be answered immediately. But I was pleasantly surprised to receive an order confirmation within 5 minutes.
The driver was waiting at the airport upon arrival, helped with bags. I ordered an economy class, but since all the cars were booked, I was provided with a business class car at no extra charge.
Only positive feedback. I recommend to everyone.

9 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I twice used the services of…

I twice used the services of TransferMilan, and everything suits me, the first time was on a business trip, the second time I came on vacation with a girl. I ordered a car in advance, when we left the airport, the car was waiting for us. The quality of the company's services is good, the car is in excellent condition, they help with the luggage, the price is normal.

27 de outubro de 2020
Avaliação não solicitada
logotipo da TransferMilan Ltd

Resposta de TransferMilan Ltd

Thank you Azar for your feedback, we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Заказ Милан - Портофино

Заказ был Милан - Портофино (номер TM18203).
Отличное качество сервиса. Пунктуальный и вежливый водитель (русскоговорящий). Машина была Mercedes E для 3 человек было очень комфортно.
Спасибо!

29 de junho de 2020
Avaliação não solicitada

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