Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought my husband a Trauma Void helmet - he trains racehorses and is hands on. He gallops them also. I bought it after reading the tech specs about the MIPS. In February 2019 we had a freak accident... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love the fit, overall shape, harness connection, and the little bit of blinged cord on the model I purchased. Competitivly priced. The only thing I would suggest is enlarging the storage bag that cam... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve had my EQ3 now for several months and have been very pleased with it. I wore it comfortably through the hot summer months. It’s comfortable and stylish. But most importantly, I purchased it be... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had this helmet only 5 months when I got to ‘test’ it falling off over a jump. I didn’t feel any impact to my head even though the helmet had scrape marks. Customer service responded quickly when I... Ver mais

Detalhes da empresa

  1. Serviço de passeio a cavalo
  2. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

The wave of the future, and the next step in brain protection technology for the equine industry, Trauma Void helmets are equipped with Multi-Directional Impact Protection System (“MIPS”) technology, which has been used in bike, moto, and snow helmets for years.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Not a great first impression

Received an email for 20% off and even though I had to take a pay cut due to Covid-19, I decided to order a new helmet since mine was recently involved in a fall. The helmet came in record time but sadly, it didn’t fit right. Since there is only a 14 day return policy, I immediately emailed per the return instructions. Then a few days went by with no response and I called and left a VM. Then a few more days passed and I emailed again. Then a few more days passed and I called and left another message. On day 10, I posted on an equestrian FB forum and found out that Trauma Void and Back on Track are owned by the same parent company. I forwarded my email thread to the BoT contact asking for assistance and immediately get a response from BoT and then not much later, a response from TV. I was going to exchange for a different helmet with a deeper profile, but have decided to search for a company with better CS. This is my first interaction with TV and I’m very saddened as I ski and bike in MIPS technology so want to ride in it as well and there aren’t that many MIPS riding helmets on the market.

10 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helmet did its job!

Riding of a series of jumps. the horse refused the second jump hard. Went over the head of the horse and struck a large plastic flower pot with my head. Helmet worked perfect, received no injuries to my head. Helmet absorbed the impact perfectly. I will always buy a Trauma Void helmet from now on.

12 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MIPS, budget friendly, prompt shipping

I has reservations about trying a new type of helmet via mail order, but didn't have much choice between the retention harness breaking on my old helmet and the lockdown. My head measured right between the medium & large sizes. Fortunately, it fit like a glove out of the box and is so comfy, I forget it's on. Shipping was quick, well packaged. Perfect fit, looks nice, and the MIPS is a very thin unobtrusive layer between the liner and the shell. As a neurologist who sees a lot of TBIs, I hope never to need the technology, but am appreciative, not only of the SEI/ASTM certifications, but of the advance that MIPS represents. Exactly what I was looking for in a helmet.

4 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This helmet is fantastic

This helmet is fantastic, it not only fits well and looks good, it is effective at reducing trauma to the brain. I know this personally after taking a hit to the head wearing it. Their customer service is outstanding also. If you value your brain, there is no other choice!

10 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Safe helmet at reasonable price

This helmet looks nice and has much more support and cushion in place for safety. I love knowing that my daughter is well protected when riding. The price is very reasonable, also!

7 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great fit, nice look, unknown yet whether it prevents another concussion

For the safety aspect, I don't know yet if the helmet works to prevent concussion for my 3x concussed child as they have kept their seat and not been tossed into any walls since receiving it.

Fits well, is comfortable, and, according to other riders, looks "very professional!" I was ready to go through a few returns to get the right size, but with the very specific sizing, we got it right the first time. Hurray!

Long-ish shipping time (but then I'm used to 2-day shipping offered by enormous online retailers).

13 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comfortable, but bad chin strap design. Edit, they are replacing my helmet!

Trauma Void is replacing my helmet because of my chin strap issues. amazing that they are standing behind their product this way!

I really like the fit and comfort of the helmet. Unfortunately the chin strap is a problem. It doesn't stay tight, and the daily adjustment means I have to remove the little chin pad, which is losing it's stickiness and not wanting to stay put anymore. The extra length of the strap requires that pas to not be sloppy. This is a shame because otherwise it is a fantastic helmet.

14 de agosto de 2019
Avaliação não solicitada
logotipo da Trauma Void

Resposta de Trauma Void

Hi Katherine,

Thanks for leaving us a review! We spoke to you earlier today on Facebook regarding this issue and our Customer Service Team is happy to rectify your feedback. Please give us a call at your earliest convenience. We hope to hear from you soon!

Avaliado com 4 de um total de 5 estrelas

Comfortable

Comfortable, well-ventilated helmet that seems well made. I just wish the style was a little more flattering to the wearer... it has quite a high profile.

6 de agosto de 2019
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais