Traveleaze Avaliações 

It was an amazing experience defiantly will come back and use his service again

We had a long drive with this driver Billy and it was a good lough very friendly

I had a good experience with this company, we booked a round trip with multiple pick ups and the staff was really comprehensive.
Many thanks till next time.

Good service driver was fantastic great local knowledge will certainly be using again

Great service Aladin was amazing throughout the booking process thank you

DO NOT USE THIS COMPANY!! I booked a return journey months in advance and paid over £100 deposit. I contacted them recently to confirm the booking and they told me they under quoted. I am meant to travel to the airport next Tuesday with my children for their birthday holiday and have no idea if they are coming as they do not answer. I will need to take them to court to get deposit back maybe, but they are so unprofessional by trying to change the price and then ignoring me!!

DO NOT BOOK WITH THIS COMPANY!! YOU HAVE BEEN WARNED!! THEY ARE A SCAM COMPANY AND A COWBOY OUTFIT. THEY DO NOT OWN ANY OF THEIR OWN VEHICLES AND SUB-CONTRACT THE JOBS OUT TO PROPER COMPANIES. THE OPERATORS THEN FAIL TO GET PAID FOR COMPLETED JOBS. DO NOT BE SUPRISED THAT YOUR BOOKED MINIBUS OR COACH DOES NOT TURN UP ON THE DAY! IF I COULD GIVE THIS COMPANY A MINUS STAR I WOULD. YOU HAVE BEEN WARNED!!!!

The Operator Aladin, was super supportive - Gave me 2 drivers for my guests for 2 days (Bill and Leslie respectively) two amazing men. I loved that they were both supper patient with us and ensured we had the best travel experience getting to our respective venues for our wedding event.

Would highly recommend.

Absolutely terrible company. Had a minibus booked from Brighton to Goodwood races.

Had no contact with the company in the week leading up to the event, should have taken that a sign. Saturday morning came and 18 of us were waiting for our minibus to arrive. Nothing.

I called all the numbers I could see on the most recent email I had from the company and got no answer. After phoning for 20 minutes I managed to get through to someone, just for them to hang up on me.

2 hours later I get an email saying the bus has broken down and they didn't manage to find a replacement. Brilliant.

Do not use.

Took my deposit, then went silent — would not recommend

I booked two coaches through TravelEaze for an important event and paid a £150 deposit on 18 May. The very next day, a third-party operator called me directly to say there was a discrepancy in the booking — the details didn't match what I had requested. When I raised this with TravelEaze, I was told to "ignore that call" as everything was confirmed, but I was never sent any written confirmation.

From that point, communication completely broke down. I asked repeatedly for a call back to reassure me and heard nothing. When I decided to cancel and requested a refund of my deposit on 26 May, my emails went unanswered for weeks, and I chased both the London and head offices by phone with no response. I was eventually told verbally that I would be refunded at the end of the month, but I have received no written confirmation and no refund.

I have now had to involve my card provider to try to recover my money. Paying a deposit should come with basic communication and reassurance — I received neither. I would strongly caution anyone to think carefully before paying a deposit to TravelEaze.

We had never used Travel Eaze before, Aladin was very helpful and accommodating when booking our coach. As promised, I am very pleased to say that our coach driver was ready and waiting to take 18 of us home at the end of the evening. Thank you so much!

Do not use this company! Paid for a return trip however no one turned up for the return to the airport, we were stuck with 10 x people including 3 toddlers and 1 disabled adult trying to get to the airport.
Tried to contact someone at Travel Eaze which was not possible initially, finally received a call back however the man on the phone was rude and unhelpful.

Zero was the better score. I would not recommend this to no-one. The driver never come. You believe if it is a Google listed travel agency it is reliable, you wrong. I booked a minibus for 10 people, from Newcastle to London, 2 months in advance and paid £200 deposit. Few days before the departure day I tried to contact the agent to have a confirmation again, and the drivers contact details, but hardly could reach him as he didn't answered. 2 days before departure I got driver's number but he wasn't answering. I texted him, and few hours before departure he texted me that he won't be able to take us. The train was off on that day, so we had to pay more for an urgent transport solution. Shame on them!! They answered me after one week and agreed to transfer back the deposit paid. At least they did this.

Used this company for a group airport transfer and unfortunately found the service unreliable.

The outbound driver was 30 minutes late and then tried to request extra cash payment "to cover extra charges" despite the transfer being prepaid. On the return journey, the driver was over an hour late and arrived at the wrong pickup point.

Communication from the office was also poor, with emails ignored and details only provided after repeated phone calls.

Conclusion: The pricing was slightly lower than competitors’, larger MPVs were available, and the vehicle condition was acceptable.
However, the overall service quality and reliability — both from the office staff and the drivers — was disappointing and did not meet our expectations.

lots of communication before the date of pickup, Steven was excellent in details, the driver turned up on time and was very nice, pick up our driver was easy to find and sent a text to say he was waiting. All excellent.

Hassle free booking, great price and excellent service. Highly recommend

Amazon minibuses and coaches provider. The driver - Daniel sent was professional and turned up on time. He went above and beyond to ensure the journey was smooth and also accomdated our last minutes changes. Will definitely use Travel Eaze again

For our wedding we had a coach to do four different trips over the day. Lots of potential for problems, however Traveleaze made it easy. The communication up to the day was fabulous. The coach was lovely the driver amazing. They delivered everything they promised. Wouldn't hesitate to recommend them and use them in the future

Mini bus never turned up took our deposit and no joy in getting back our deposit nobody answers emails or phone calls don’t book with these people

A recent experience where Traveleaze displayed a complete lack of customer service, changed arrangements 30 minutes before the agreed pick up time and wanted to provide different vehicles and drivers for the outward and return journeys (the return being set to depart the venue at 00h00) with part payments being made to each driver instead of one CASH payment on completion of the service led to us cancelling, losing our deposit of £150 but at least using our own transport at the last minute we knew were were secure to return safely.
In addition, in the period immediately before the agreed date, the agent we dealt with was not available and there was nobody else delegated to handle his bookings whilst he was not available.
Overall a very poor performance! DO NOT USE!