Traveleaze Avaliações 

89
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY!! I booked a return journey months in advance and paid over £100 deposit. I contacted them recently to confirm the booking and they told me they under quoted. I am meant to tr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a good experience with this company, we booked a round trip with multiple pick ups and the staff was really comprehensive. Many thanks till next time.

Avaliado com 5 de um total de 5 estrelas

The Operator Aladin, was super supportive - Gave me 2 drivers for my guests for 2 days (Bill and Leslie respectively) two amazing men. I loved that they were both supper patient with us and ensured... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not use this company! Paid for a return trip however no one turned up for the return to the airport, we were stuck with 10 x people including 3 toddlers and 1 disabled adult trying to get to the a... Ver mais

Detalhes da empresa

  1. Empresa de Ônibus Leito

Escrito pela empresa

We are the UK’s fastest growing passenger transportation company that offers the very best in minibus hire and coach hire services across all towns and cities. Get yourself a free instant quote by filling in the quote form below and we guarantee you the cheapest price.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(89)

16 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

⚠️ warning ⚠️ do not pay a deposit

Asked for a quote for an eight seater taxi for a works day out , paid the 100 pound deposit then unfortunately over the 3 weeks leading to date of trip I hit a wall of silence. Sent 2 WhatsApp messages, both read , sent 2 emails , both read and left numerous messages on answer phone asking for confirmation that the taxi would arrive . I sent update on pick up location and asked for slight changes to times and heard nothing back , unfortunately I was scammed out of my 100 pounds deposit and I can only assume this company is no longer trading but still taking bookings and deposits but have no intention of fulfilling the contract, I suggest that Trustpilot remove them as a trustworthy company before more get scammed out of money

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently booked a minibus with travel…

I recently booked a minibus with travel eaze for a group trip, and the experience was absolutely outstanding from start to finish. The booking process was smooth and efficient, with clear communication and great customer service throughout.

The vehicle itself was clean, modern, and very comfortable. Our driver was punctual, courteous, and extremely professional he made everyone feel safe and relaxed during the journey. He also knew the best routes and handled the schedule perfectly, which made the whole trip stress free.

Whether you're organizing a corporate event, airport transfer, or a group outing, I highly recommend Travel eaze . Their reliability, service quality, and attention to detail really set them apart. I’ll definitely be using them again in the future!

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero and I mean Zero

Zero and I mean Zero
They have very low level
I requested a mini bus and they showed me Mercedes 2025
Then they send a very old Ford with bad smell inside and teared seats
Dont use this company
They told me they will send another car for another trip then they never attend and never answer my call

23 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mini bus didn't show

Mini bus didn't show, left 9 people stranded in the middle of nowhere at midnight. I can not get hold of anyone since to get a refund. Messages, calls and emails are going ignored. DO NOT USE

20 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DONT BOOK WITH THIS COMPANY

DONT BOOK WITH THIS COMPANY. They are scammers. We had a bus booked and paid for that was cancelled at 10pm the night before our booking which was due early in the morning. They stated they would refund the money we paid ‘as a good gesture’. Well how nice of them is that? Imagine being so courteous to pay back money for a service that was never delivered! On top of that, they haven’t paid a penny back and are ignoring all the phone calls and messages to them. Horrible company, horrible people.

19 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely disappointed with Travel Eaze…

Extremely disappointed with Travel Eaze and their poor handling of our recent booking. We arranged a minibus for a group picnic and paid a £200 advance. The booking was confirmed and we even received the driver’s details via email.
I contacted the driver a day prior to confirm everything, and while he acknowledged the booking, he unexpectedly told us we would be charged an additional £100 if we wanted to eat or drink in the bus — something that was never mentioned during the booking process.
Then on the day of the trip, we were informed 15 minutes before arrival that they were having an issue and had to send out another driver resulting in a 30–45 minute delay. This completely disrupted our plans, and with no guarantee on timing, we decided to cancel and requested a refund.
Despite the inconvenience being on their end, Travel Eaze responded saying the payment was non-refundable. No accountability, no proper customer service. Absolutely unacceptable.
This was a clear case of bad management and zero customer care. I would strongly advise others to think twice before booking with Travel Eaze.

17 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this FRAUD company

Do not use this FRAUD company. They will wait until 10 hours before your journey, at 21:36 on Easter Friday to cancel your 55 seater you have booked for 8am the next again morning. Terrible company, terrible customer service. AVOID AVOID AVOID!!

18 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this company. Did not supply what we had paid.

Do not use this company. If it is even a company. We booked a 33 seat coach for a day trip to Manchester but were sent a 22 seat vehicle that was too cramped for our needs. I asked for a partial refund but have been ghosted by their representative Steven Cook and the company. I am taking them to the small claims court as they have not given me any other option.

2 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely dreadful booked weeks in…

Absolutely dreadful booked weeks in advance then an email the day before 10 people were due to travel they emailed and said they cannot do it for the price that had been paid and agreed. I recommend not using these as they are unreliable and not true to their word. We now have to rush round to find another company to do the journey . Disgraceful

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I used traveleaze for our airport…

I used traveleaze for our airport transfers and trips for our stay in London and honestly me and my friends have no complaints, the price was higher than the usual rate because we used luxury 8 seater and we do not regret spending the extra cash , the vehicle was very clean and equipped with an ac and tables as well as a fridge , Amy made sure I got exactly the minibus I wanted to hire so I’m thankful for her patience and attentiveness Would definitely use again when we visit !!

2 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a good experience with…

I had a good experience with Traveleaze. We booked the executive 16 seater , it was nice and spacious , also Amy was helpful and communicative throughout. The service was reliable, and I’d recommend them.

22 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was initially uncertain about booking…

I was initially uncertain about booking with traveleaze for my 4 hour trip but I’m glad I decided to go with them .the booking process was simple and the driver was polite also the vehicle was clean and comfortable. Amy was patient with me through the phone offering me a discount . The price was reasonable for a round trip with driver . Would recommend!!

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We used this service for a 3 hour…

We used this service for a 3 hour journey each way. Everything went well. I was concerned about a negative review left by another customer recently and asked if this is likely to happen to us. Amy assured me that we will be looked after, provided good communication and the trip went to plan, no complaints to the passengers and the value was good for money. Thanks a lot!

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute terrible company- do not use!

Absolute terrible company- do not use!
We booked a minibus that never showed up for our charity work event. Paid in advance in full.
We called the company and the driver with no response. We had to pay out £100's in last minute train tickets. When we finally spoke to them they have varying reasons as to why it never turned up and no one could give a clear answer. One week later and I am still waiting on a refund. No compensation/nothing offered. Would never use again.

29 de outubro de 2024
Avaliação não solicitada
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Resposta da Traveleaze

Hello Stephanie,

We’re truly sorry to hear about your experience and the inconvenience caused during such an important event. We understand the frustration and disappointment when a booked service doesn’t meet expectations, especially for a charity work event.

We’re actively investigating why our communication and coordination fell short in this instance. Please know that this is not the level of service we strive to provide, and we’re committed to addressing this to ensure it doesn’t happen again.

Regarding your refund, we apologize for the delay and assure you it’s being processed as a priority. We’ll also be reaching out to discuss potential compensation as a gesture of goodwill.

Thank you for your feedback—it helps us improve and prevent issues like this in the future. Should you have any further questions or concerns, please don’t hesitate to reach out to our customer service team directly.

Best regards,

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