Hello.. This is about Rutu Doshi at Travel Hub. She has been extremely helpful & patient in arranging some flights from UK to India for me. Very courteous & punctual....always willing to help. No... Ver mais
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Veja o que dizem as avaliações
We recently booked our family holiday through Rutu Doshi at Travel Hub, and we couldn’t be happier with the service we received. From beginning to end, Rutu provided exceptional customer servic... Ver mais
A empresa respondeu
I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... Ver mais
A empresa respondeu
I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- também em
- Agência de Passagens Aéreas
- Agência de turismo
- Agência de viagens de cruzeiros
- Serviço de hospedagem nas férias
- Site de busca de vôos
Escrito pela empresa
Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..
Informações de contato
38 Napier Rd, HA0 4UA , Wembley, Reino Unido
- 0207821308
- info@travelhubworld.com
- travelhubworld.com
4,8
Excelente
460 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rutu was very helpful and provided…
Rutu was very helpful and provided excellent service.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Kawshik,
Thank you for your kind feedback! We’re delighted to hear that Rutu was very helpful and provided you with excellent service.
We look forward to serving you again soon!
Best regards,
Travel Hub
Resposta da Travel Hub Ltd
Dear Naresh Pandya,
Thank you for your kind feedback! We’re pleased to know that Sanjay was able to assist you in choosing the right flight.
We look forward to serving you again soon!
Best regards,
Travel Hub
Brilliant Company for all your travel…
Brilliant Company for all your travel needs.
Used this company for over 20 years and their services are excellent and provide good value compared to others.
Highly recommended.
15 de setembro de 2025
Resposta da Travel Hub Ltd
Dear Prakash Patel,
Thank you for your wonderful review and for trusting us with your travel needs for over 20 years. We truly appreciate your continued support and recommendation.
We look forward to serving you again soon!
Best regards,
Travel Hub
I was dealing with RUDRA GOSWAMI
I was dealing with RUDRA GOSWAMI, who was friendly and very helpful. He provided a great service.
16 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Ajay More,
Thank you for your kind words! We’re glad to hear that Rudra provided you with friendly and helpful service.
We look forward to serving you again soon!
Best regards,
Travel Hub
Santosh shah
Very elexlant salesperson good humour and well understanding
15 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Nilesh Patel,
Thank you for your kind words! We’re glad to know you had an excellent experience with our team.
We look forward to serving you again soon!
Best regards,
Travel Hu
Such quick and amazing service by…
Such quick and amazing service by Rudra! He’s super helpful and always makes sure everything is booked perfectly for me and my whole family ! Highly recommended!
15 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Rudra was so helpful and ensured everything was booked perfectly for you and your family.
We look forward to serving you again soon!
Best regards,
Travel Hub
Good rate n also good response
Good rate n also good response
15 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Mrs patel,
Thank you for your feedback! We’re pleased to know you are happy with our rates and service.
We look forward to serving you again soon!
Best regards,
Travel Hub
Resposta da Travel Hub Ltd
Dear Dinash Hirani,
Thank you for your kind words. We’re glad to hear you found our service helpful, knowledgeable, and efficient.
We look forward to serving you again soon!
Best regards,
Travel Hub
Travel hub Wembley trustworthy
Travel hub Is trustworthy, helpful, friendly and approachable.
Mit is always calm and patient. Makes sure that I have understood everything
14 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Prav,
Thank you for your kind feedback. We’re delighted to know you find Travel Hub trustworthy and that Mit was able to assist you with patience and care.
We look forward to serving you again soon!
Best regards,
Travel Hub
Resposta da Travel Hub Ltd
Dear Ricky Rebelo,
Thank you for your kind words and appreciation of our service.
We look forward to serving you again soon!
Best regards,
Travel Hub
Very good service for customers…
Very good service for customers spending time for help founding tickets
12 de setembro de 2025
Resposta da Travel Hub Ltd
Dear Laxman Dabasia,
Thank you for your kind feedback and appreciation of our service.
We look forward to serving you again soon!
Best regards,
Travel Hub
I love booking with Travel hub
I love booking with Travel hub, specially taking to same person Mr Rudra Goswami.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Nixon Dixit,
Thank you for your kind words. We’re delighted to hear your positive experience with Mr. Rudra Goswami.
We look forward to serving you again soon!
Best regards,
Travel Hub
I am frequent traveler
I am frequent traveler, always Book Ticket with you guys this time Santosh shah help me always excellent work will give you business all the time
Nice polite very pleasant work
Instant reply, our questions, emails phone tax ETC
Very polite and friendly staff
10 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Shila Patel,
Thank you for your kind feedback. We’re delighted to hear that Santosh Shah and our team consistently provide polite, friendly, and efficient service, making your travel bookings smooth and pleasant. We truly appreciate your continued trust in us.
We look forward to serving you again soon!
Best regards,
Travel Hub
Very nice experience with Rutu very…
Very nice experience with Rutu very good Staff Amazing Excellent Guide,Thank you Rutu& Travel Hub😊❤️❤️
10 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Srk Kyada,
Thank you for your wonderful feedback. We’re delighted to hear that Rutu and our team provided you with an amazing and excellent experience.
We look forward to serving you again soon!
Best regards,
Travel Hub
A Total Scam of £190
In September, I went on the Travelhub website to buy mine and my children's fare for two back and forth flights. I followed the instructions of the website to choose the fare type of my children, which it said anyone under 17 should buy children fares(my children are 15 and 12). So I chose one adult fare and two child fares. Not long later after I had paid, a staff of Travelhub made a call with me, telling me about my children's fares' details are incorrect, saying that they were meant to be adult fares. I was told to pay £190 to update the fares to adult fares. I had no any other choices so I had to pay the £190 fee unwillingly, since I was already following the instructions of the website to buy the fares.
When I was checking in for my first flight in the Heathrow Airport, there was an issue. The airport ground staff told me that my children were not allowed, because the fares are issued as children fares. I was so confused, I had already paid £190 for updating them into adult fares. I was so nervous about my flight, facing the urgency of missing my flight. That took me almost 2 hours to sort that out.
When I was checking in for my second flight, back to Heathrow airport, I was facing an issue again, the same problem, the my children's fares are issued as children fares again. I was not allowed to get on board, and the ground staff said I might not be able to take my flight. I was once again so scared and frustrated. I immediately contacted one of the Travelhub staffs, called Ali. I told Ali about the issues I had met, and he couldn't help me at all. Even I made a call with him, nothing had helped the situation I was in.
Both of my flights were issued in the same problems, my children fares were issued under children fares, which I had already paid £190 for updating them. So, is this not a scam of £190?
After I went back to UK, I emailed another Travelhub staff called Irfan Petiwaia. I was demanding for the refund of the £190, since I paid it but I didn't the service I should have gotten. I was complaining for that £190 for so long, but Irfan just used excuses to reject the refund and he told me to contact to the airline company for the refund. At the end, Irfan decided to not reply my emails to finish the conversation.
I am so angry and disappointed for this rubbish experience. This is a total scam of £190, I didn't get any service which I had paid for. I actually wanted to rate Travelhub for 0 star, but I had to rate for at least 1 star.
Therefore, I am suggesting everyone to think few times before buying from Travelhub.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Twinnie,
We completely understand the difficulties you faced at the airport. However, as already explained, your ticket was issued correctly from our side, and all the e-ticket details provided to you clearly confirm this.
As mentioned earlier, if the airline provides written confirmation stating that the ticket was not issued properly, I have committed to refunding you GBP 190.00. Despite there being no fault on our side, we have still extended support by providing you with a credit voucher for your future booking, considering you are our valued customer.
The issue you faced was from the airline’s side. Once a booking is under airport control, we as travel agents are not authorized to make decisions on their behalf.
I hope you understand our position. Please be assured that we always try our best to support our customers in such situations, while also adhering to the airline’s terms and conditions.
Great service
I dealt with Rutu Doshi, who was very helpful, and provided a great service.
7 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Hetal Patel,
Thank you for your kind words! We’re glad to hear that Rutu Doshi was very helpful and provided you with great service.
We look forward to serving you again soon!
Best regards,
Travel Hub
Best service last 25 years they are…
Best service last 25 years they are giving
God bless travel hub and all the beautiful staff
8 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Mr. Patni,
Thank you for your wonderful review and for trusting us for the last 25 years. Your continued support means a lot to us, and we truly value your kind blessings for our team.
We look forward to serving you again soon!
Best regards,
Travel Hub
Great service, helpful staff
I have been using Travelhub for several years and have always got excellent service, esp. from Santosh. He is always polite and friendly, giving useful options and suggestions. Overall communication from Travelhub is timely and professional.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Divyesh Patel,
Thank you for your kind words and for trusting Travel Hub over the years. We’re glad to hear Santosh and our team could assist you with excellent service and helpful suggestions.
We look forward to serving you again soon!
Best regards,
Travel Hub
Received excellent service and backup…
Received excellent service and backup from Rutu Doshi . Rutu made our travel arrangements efficiently and very helpful.
Recommend highly the service and backup of Travel Hub.
We have booked travel tickets many times with Travel Hub and Recommended to family and friends.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Kishore R,
Thank you for your kind review and for recommending us to your family and friends. We’re delighted to hear that Rutu provided excellent service and support, and that you’ve trusted Travel Hub for your travel needs many times.
We look forward to serving you again soon!
Best regards,
Travel Hub
Service is v good n they r very friendly
26 de agosto de 2025
Avaliação não solicitada
Resposta da Travel Hub Ltd
Dear Rajul Dani,
Thank you for your kind words. We’re glad you are happy with our friendly service.
We look forward to serving you again soon!
Best regards,
Travel Hub
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