Karen was so friendly, patient and helpful despite suffering from the flu. She enabled us to book out break to Prague for Xmas Markets for our specific dates despite being rejected by Easyjet online a... Ver mais
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Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Ver mais
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Ver mais
We booked a very complicated holiday with EasyJet. It was delightfully and efficiently handled by Karen Davey. She was patient, friendly and could not do enough to sort out what we required. You have... Ver mais
Detalhes da empresa
Escrito pela empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Informações de contato
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superb
really friendly, really quick to help
helped us book a holiday that kept glitching through easyjet's site
found us a better flight for the same price
Valerie Burton was fantastic she is an…
Valerie Burton was fantastic she is an angel, sorted all issues that I had.
Thank You VALERIE
Amazing help from Valerie from start to…
Amazing help from Valerie from start to finish. We couldn’t book the hotel we initially wanted but she helped find us something even better. Thank you Valerie for all of your help.
Understood my situation
Understood my situation, very helpful, friendly and professional. Thank you.
I spoke to Nick who was fabulous
I spoke to Nick who was lovely. He was extremely helpful,patient and so kind. Without his help I never would have managed. What an asset to your company. Because of him I would highly recommend using you to book any travel and holiday.
Many thanks to Nick!
Adam was most helpful and made the…
Adam was most helpful and made the booking process for a party of 8 very easy.
It was a pleasure speaking to him.
Madrid 27
This was the second occaision that Valerie has helped us book an Easyjet holiday and once again her help was excellent. Very friendly and knowledgable. Thank you very much for all your help.
Adam was extremely helpful
Adam was extremely helpful. Booking a Family Holiday and was very patient and knowledgeable. Didn't feel rushed. At one point we got cut off and even though this was at the end of the booking and the deposit payment paid he phone back immediately to make sure everything had been covered. Would deffinately recommend.
Helpful and knowledgable
Adam was a really great sales agent. Had a lot of time for questions from me and made the process very easy.
Many thanks!
I booked my holiday with Adam
I booked my holiday with Adam. I just wanted to take a moment to say how much I appreciate your help. You made the entire booking process smooth, stress-free, and even enjoyable. Your attention to detail, patience, and ability to find the best options really stood out. It’s clear you genuinely care about your clients having a great experience. Thank you for going above and beyond—I’ll definitely be recommending you to others!
Huge thank you to Daniel!!!
Huge thank you to Daniel, he was absolutely brilliant helping us book our holiday. I needed to get two separate bookings through at the same time to ensure we both got the same hotel (my adult children). He did this for us as I wasn’t comfortable doing this myself in case I messed it up! THANK YOU Daniel!! You’re awesome!! 🤩
Fantastic Service
Having spoken to Valerie Burton, today to secure a holiday in November, Valerie could not have been more helpful. Everything was booked and confirmation documents were sent within minutes of our call. What a great service from Travel Solutions when most service industries are getting worse. A great experience and I would highly recommended.
Sales agent Valerie Burton could not…
Sales agent Valerie Burton could not have been nicer.
It was quick to get through on the phone, we received excellent advice, and the process was seamless.
Looking forward to our holiday, and as things stand I will use this booking route again.
Thank you
Adam just could not have been any more…
Adam just could not have been any more helpful, sorted all my booking needs with minimum fuss. So friendly and professional
A credit to your company
Booking with Claire
I made our booking with Claire, she was amazing. She managed to find the hotel I wanted and went through the various date options and prices with efficiency and professionalism. Claire was friendly and extremely knowledgeable, making booking the holiday a wonderful experience! Thank you Claire - the team are lucky to have you xx
Excellent sero
Our booking experience online had difficulties but once we spoke to Valerie Burton, we met excellent service. We were able to get the booking arranged as we wanted it and Valerie exceeded our expectations throughout. A really enjoyable experience.
Adam was very helpful
Adam was very helpful, he was also knowledgeable and clear with what he said, Adam gave me instructions in what I needed to do he emailed and called me when he said he would. Adam made the booking of our holiday stress free 10/10 👍
Excellent service, highly recommend.
Would highly recommend travel solutions. I have had the pleasure of dealing with Valerie Bunton on many occasions and i can honestly say she is amazing, warm, friendly so professional and delivers on what you need. Excellent.
Almost impossible to contact
At busy times can be very difficult to contact. But at less busy times are very efficient and professional. Very helpful and nothing too much trouble either booking a holiday or asking for additional information after holiday is booked. Have had 5 easyjet holidays in the previous 3 years all booked through this company.
Adam - first class customer service
Adam was very professional, knowledgable and very helpful. He made sure we got exactly what we wanted, contacting the villa company with our questions. He rang back and emailed when he said he would, was very easy to get in touch with. Would definitely recommend booking with Adam.
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