I have given fair, as this was sold on tictok and there for it is purchasing on a third party, but overall no problem in ordering item, as for the item its self it is a total game changer giving crisp... Ver mais
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Veja o que dizem as avaliações
Wanted some spare parts for a second hand router table I purchased from EBay. Parts arrived very quickly, perfectly packaged and reasonably priced. Will certainly use again
Spoke to jack @ D&M tool show about my T8 router micro adjustments not working smoothly, I didn’t expect to hear anymore as most companies don’t care once they have your hard earned cash.Low and behol... Ver mais
A empresa respondeu
Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.
Informações de contato
Trend Tool Technology, Odhams Trading Estate, WD24 7TR, Watford, Reino Unido
- 01923249911
- enquiry@trend-uk.com
- trend-uk.com
4,6
Excelente
903 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Trend Tool Technology
Hi Szita, Thank you for your kind review on our page. I am pleased to hear you found our website easy to order with. Thank you, Kevin (Customer Services)
Quick response to query and follow up…
Quick response to query and follow up delivery.
23 de março de 2026
Resposta da Trend Tool Technology
Hi David,
Thank you for leaving a review on our page. I am pleased to hear the delivery was successful and our communication was effective.
Thank you , Kaytlin (Customer services)
fast delivery
23 de março de 2026
Resposta da Trend Tool Technology
Hi Baxter,
Thank you for taking the time to leave a review on our page, i am glad to hear your order arrived quickly.
Thank you, Kaytlin (Customer Services)
Great advice and response was fast
Great advice and response was fast. I had checked the compatibility guide and my Makita trim router was a newer model and not on the list. Trend offered me the ability to return the Unibase if it didn’t fit. However it fitted my 7020 model perfectly
23 de março de 2026
Resposta da Trend Tool Technology
Hello Mark,
Thank you for leaving a review. We appreciate your feedback and support. I am pleased to hear that our team was able to advise you promptly and efficiently regarding the compatibility of your product.
Thank you,
Kaytlin (Customer Services)
Great company to deal with parts…
Great company to deal with parts received next day Thank you
19 de março de 2026
Resposta da Trend Tool Technology
Hello,
Thank you for your positive feedback. We are delighted to hear that you had a great experience with us and that your parts arrived the following day. We truly appreciate your support.
Thank you,
Kaytlin (Customer Services)
Speed of Shipping
Express shipping.
Ordered just before the 5pm cut off time. Received 1st thing the following morning by UPS.
Great service.
19 de março de 2026
Resposta da Trend Tool Technology
Hello Toby,
Thank you for your kind review. We are very pleased to hear that your order arrived promptly and that everything met your expectations.
Thank you,
Kaytlin (Customer Services)
Had to pay for next day delivery
Had to pay for next day delivery. Now bought early sat morning received Tuesday lunch time
14 de março de 2026
Resposta da Trend Tool Technology
Hello Danny,
Thank you for taking the time to review our website, we appreciate your feedback. We regret to hear that you are dissatisfied with our delivery service, our website does states on the checkout page -
“Any order placed after 5:00pm will be processed and shipped the following working day.
We do not process and ship orders on weekends or bank holidays.
For example, an order placed after 5:00pm on a Friday will be picked up the following Monday (or next working day).”
Please contact us if you would like to discuss this further.
Contact details:
customerservices@trend-uk.com
01923249911
Thank you,
Kaytlin (Customer Services)
Resposta da Trend Tool Technology
Hello Robert,
Thank you for leaving a review. I am pleased to hear that you are satisfied with the quality of our products and received excellent service from our team.
Thank you ,
Kaytlin (Customer Services)
I phoned up and I was given good advice…
I phoned up and I was given good advice and help from a member of your staff
2 de março de 2026
Resposta da Trend Tool Technology
Hi Philip ,
Thank you for leaving a review on our page , we appreciate it. I am glad to hear you had a good experience with our team and the advice received was helpful.
Thank you , Kaytlin (customer services)
Fast and relatively cheap delivery of a…
Fast and relatively cheap delivery of a small component.
5 de março de 2026
Resposta da Trend Tool Technology
Hi John ,
Thank you for taking the time to leave a review on our page, it is greatly appreciated. I am glad to hear you are satisfied with our prices and delivery speed.
Thank you , Kaytlin (Customer services)
Resposta da Trend Tool Technology
Hello Martin,
Thank you for your review. We appreciate your taking the time to leave us feedback. We are pleased to hear that you are satisfied with the service level we offer and that your order arrived promptly.
Thank you,
Kaytlin (Customer Services)
Kaytlin
Kaytlin
Customer Services Co-ordinator was so helpful and sorted our problem very profesionally and quickly. Great customer service
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trend Tool Technology
Hello Steven,
Thank you for taking the time to leave a review. We greatly appreciate it. I am pleased to hear that I was able to assist and provide the expected support. Please do not hesitate to contact us if you require any further assistance in the future.
Thank you,
Kaytlin (Customer Services)
prompt delivery and exactly as ordered
15 de fevereiro de 2026
Resposta da Trend Tool Technology
Hello,
Thank you for taking the time to leave a review on our page , we greatly appreciate it. I am glad to hear the delivery was fast and convenient for you.
Thank you , Kaytlin (customer services)
Resposta da Trend Tool Technology
Hi Gary ,
Thank you for taking the time to leave a review, we really appreciate it. I am glad to hear you are satisfied with the support you received.
Thank you , Kaytlin (Customer services)
Mixed feelings, expected better
The speed of the part being delivered was superb, unfortunately the part that turned up was slightly different to the original, meaning I had to glue the two parts of the t7 fine adjustments together or the lower portion with increments just spun freely.
Also I had emailed through trend UK website about the T7 I purchased around 8 months ago regarding the excessively stiff plunge, I needed to knock it down with clenched fist to get it to move and fine adjustment was solid with no movement until it spun on the shaft due to it being a completely plastic knob with a flat to locate onto shaft, this is the part I purchased and was different to original. I still have problems with the stiff plunge but as I had no reply from email I just paid for the replacement part and have somewhat rectified the plunge to a degree. Quite unhappy to be honest.
21 de fevereiro de 2026
Resposta da Trend Tool Technology
Hello Antony,
Thank you for taking the time to review our page. I am sorry to hear that you have encountered faults with your router. Unfortunately, we are unable to locate your email in relation to this matter. We would like to resolve this issue for you and get you back up and running with your router.
Please contact us at customerservices@trend-uk.com or 01923249911 and we will investigate this for you.
Thank you,
Kaytlin (Customer Services)
Resposta da Trend Tool Technology
Hi Mark ,
Thank you for leaving a review on our page, I am glad to hear you are happy with our service level.
Thank you , Kaytlin (Customer services)
Very helpful staff with good product…
Very helpful staff with good product knowledge. But Utterly Ripped OFF having to pay £65 for a cable that costs less than £5 to make :(
Addendum. They sent the wrong part...
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trend Tool Technology
Hello Phil,
Thank you for taking the time to leave a review. We appreciate your feedback. I am pleased to hear that our staff was able to assist you. I will forward your feedback to the relevant teams.
Thank you,
Kaytlin (Customer Services)
J'ai acheté une défonceuse T8 et je…
J'ai acheté une défonceuse T8 et je possède déja une T11 ainsi qu'une plaque TREND pour les mettre sous table. Quel n'a pas été ma surprise quand j'ai voulu acheter des bagues pour la plaque, IMPOSSIBLE !!!! en Europe personne n'en vends... Il y en a de disponible en Angleterre mais ils ne veulent pas les livrer en France. Donc si vous acheter du matériel neuf TREND en France et qu'il y a un problème si petit soit-il, vous n'avez plus qu'a le mettre à la poubelle. Sacher le avant de faire votre choix, car après il sera trop tard. Donc mes prochains seront du Festool ou du Makita ou Bosch. Je vais donc essayer de me débarrasser de tout ce que j'ai de cette marque d'amateurs. FUYER CETTE MARQUE CAR COMME MOI VOUS NE POURREZ PAS AVOIR DE PIECES DETACHEES . SUR LEUR SITE ANGLAIS ILS ME DISENT QU'ILS SONT DESOLES, QUELLE REPONSE DE PRO !!!!
SUITE A LA REPONSE DE TRENT TOOL:
Renseignez vous avant de publier une réponse mensongère, sur les deux sites que vous me proposez aucun ne propose les bagues WP-CRTMK3/33 & WP-CRTMK3/32 . Donc avant de répondre à un avis renseignez vous au moins sur les sites que vous préconisez. ENCORE UN PROCEDE D'AMATEUR, par rapport aux marques comme FESTOOL, MAKITA & BOSCH PRO qui eux jusqu'ici ont toujours trouvé une solution aux problèmes que j'ai rencontré. JE N'OSE MEME PAS PENSER A UNE PANNE EN PERIODE DE GARANTIE, Le produit sera à envoyer ou pour réparation ou échange. Un autre point que je me permet d'aborder, c'est la qualité de la T8 par rapport a l'ancienne T11, rien à voir BAISSE DE QUALITE CONSIDERABLE, Je ne vais pas énumérer les différences, vous les connaissez, avant vous étiez dans les standards PRO maintenant vous êtes dans les standards BRICOLAGE et encore pas haut de gamme. Tout ce que vous savez répondre aux clients mécontents c'est "nous sommes désolés mais dans votre cas nous ne pouvons rien faire", dans ces cas là ne répondez pas, car vous abimez inutilement votre image de marque.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trend Tool Technology
Hello Le Meur,
Thank you for your review. We appreciate your feedback. We regret to hear that you are dissatisfied with our shipping policy. Unfortunately, we are unable to assist you in this instance. However, we do have dealers in France who will be able to help you receive the spare parts you require. I have attached some links below for our dealers in France and Germany who will be able to assist you in ordering the spare part needed.
https://maisondutournage.com/
https://www.sautershop.com/en
Thank you,
Kaytlin (Customer Services)
Quality tools delivered on time.
11 de fevereiro de 2026
Resposta da Trend Tool Technology
Hello Ray,
Thank you for your feedback. I am pleased to hear that you are satisfied with the products you purchased and the delivery service we provide.
Thank you, Kaytlin (Customer Services )
Excellent service
Excellent service,I ordered my 260 x 80 x 2.3 blade in the afternoon it was with me by 11.30 am the following morning thanks to D P D. The blade gives a nice clean
cut on pine and also beech, the previous also Trend has given great service but is getting old and in need of sharpening (like me).
8 de fevereiro de 2026
Resposta da Trend Tool Technology
Hello,
Thank you for your review. We appreciate it greatly. We are delighted to hear that your blade arrived promptly and that our service met your expectations. We are pleased to know that you are satisfied with the clean cut it delivers on both pine and beech.
Thank you,
Kaytlin (Customer Services)
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