Didnt come out quite like i would have hoped, BUT they were more than willing to accommodate to make the gift special. Now im just waiting for the replacement. Just fyi if your persons name has an “i”... Ver mais
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Veja o que dizem as avaliações
If I can give more than 5 stars I would!! Fast shipping, Excellent communication, and of course their beautiful jewelry that is more stunning in person! Will definitely be recommending friends & fami... Ver mais
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I got my tennis bracelet with my kids and husband’s names and it came out absolutely perfect! I love it And my other chain with my initial and my chain with my families initials are gorgeous I have... Ver mais
A empresa respondeu
It’s beautiful but the gold faded after one week of wearing. Mind you, I made sure to take it off before showering every time and didn’t even sweat in it.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tres Colori is a New York-based personalized jewelry brand helping customers wear the names, memories, and moments that matter most. Since 2019, we’ve specialized in custom name necklaces, rings, bracelets, anklets, photo jewelry, engraved pieces, and everyday styles made for gifting and self-expression. Many of our personalized pieces are made to order specifically for each customer, with options including Sterling Silver, 14K Gold over Sterling Silver, Solid 10K & 14K Gold, and other quality finishes. Beyond our jewelry, we take pride in our customer service. We know that no company gets everything perfect 100% of the time, which is why our team is committed to listening, helping, and working toward a fair solution whenever something doesn’t go as expected. Over 500,000 customers have trusted Tres Colori to create jewelry celebrating their children, relationships, loved ones, birthdays, and milestones, and we’re grateful to be part of those moments. Made personal. Made meaningful. Made for you.
Our Make-It-Right Promise
If something isn’t right, we’ll work with you to fix it.
At Tres Colori, we stand behind our jewelry and our customers. If your order arrives damaged, has a quality issue, or simply doesn’t meet expectations, our Customer Care team is here to help.
We’ll review your situation individually and work toward a fair solution, which may include a replacement, remake, store credit, or another resolution, depending on the circumstances.
Our goal is simple: we never want you to feel ignored or stuck with a problem. If something goes wrong, give us the opportunity to make it right.
Informações de contato
Estados Unidos
- info@trescolori.com
- trescolori.com
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A wonderful purchase 😉
The necklace i bought is absolutely beautiful and the heart with the cross in side made the purchase even better makes it stand out quality so fae is better then expected…i will be ordering from them again
19 de outubro de 2026
Don't like it to shiny poor quality
19 de outubro de 2026
Perfectly made I love it same as picture
Perfectly made I love it same as picture
19 de outubro de 2026
Resposta da Tres Colori
Hi Donna, we’re sorry to see this review, especially because we were never contacted about an issue with your jewelry. As a VIP Loyalty member, your pieces are covered by our 5-year warranty, and our team would have been more than happy to help!
We’ve reached out to you directly to understand what happened and get this resolved. Please check your email. We’d love the opportunity to make this right for you. 💛
Fast delivery
Fast delivery. Great product. Spray with clear spray paint to prevent discoloration fast.
15 de outubro de 2026
Im in love with the final product
Im in love with the final product! Can't wait to see my grand baby wear them. Great quality and I will be purchasing from them again
14 de outubro de 2026
Resposta da Tres Colori
Thank you so much, Shontay! 💛 We love hearing that you’re happy with how everything turned out. We hope your grandbaby loves wearing the pieces just as much! Thank you for trusting Tres Colori, and we can’t wait to create something special for you again.
Resposta da Tres Colori
Thank you, Rayenese! 💛 We’re so glad your order arrived on time and that you had a great experience with us. We truly appreciate you choosing Tres Colori!
Everything that I ever got from them…
Everything that I ever got from them was perfect no complaints
4 de maio de 2026
Avaliação não solicitada
Resposta da Tres Colori
Thank you so much, Shemaiah! 💛 Hearing that everything you’ve received from us has been perfect means so much to our team. We truly appreciate your continued support and look forward to creating many more pieces for you!
Didnt come out quite like i would have…
Didnt come out quite like i would have hoped, BUT they were more than willing to accommodate to make the gift special. Now im just waiting for the replacement. Just fyi if your persons name has an “i” in it i would not recommend getting the cursive writing. Choose another font.
14 de outubro de 2026
Resposta da Tres Colori
Thank you, Sam! We really appreciate your feedback and your patience while we make this right. 💛 Personalized pieces can sometimes need a little extra attention to get every detail just right, and we’re glad our team was able to arrange a replacement for you. We hope the new piece comes out exactly as you envisioned and makes the gift extra special!
The purchase was very easy and the…
The purchase was very easy and the timing was very good. Love the ending results. Very beautiful and elegant.
14 de outubro de 2026
Resposta da Tres Colori
Thank you so much, Carmen! 💛 We’re so happy you had an easy experience and that your order arrived in great time. Hearing that you love the finished piece means so much to us. We hope you enjoy it for many years to come!
It’s beautiful but the gold faded after…
It’s beautiful but the gold faded after one week of wearing. Mind you, I made sure to take it off before showering every time and didn’t even sweat in it.
14 de outubro de 2026
Resposta da Tres Colori
Hi Jael, we’re so sorry to hear this! A piece fading after only one week is certainly not the experience we want you to have, especially when you’ve been careful with it. We’ve located your order and will be reaching out to you directly so we can make this right. 💛 Please keep an eye on your email — our team would love the opportunity to resolve this for you.
Terrible Quality
Terrible Quality! It started to turn colors a month after I brought it. A waste of money! I Will never purchase from this company again!
14 de setembro de 2026
Avaliação não solicitada
Resposta da Tres Colori
Hi LaCakes,
We’re so sorry to hear this. A piece changing color after only a month is certainly not the experience we want you to have with Tres Colori.
We’d really appreciate the opportunity to make this right for you. We’ve reached out privately so our team can locate your order, review what happened, and find a resolution you’re happy with.
Please keep an eye out for our message; we genuinely want the chance to turn this experience around. 💛
— The Tres Colori Team
Stunning Jewelry
If I can give more than 5 stars I would!! Fast shipping, Excellent communication, and of course their beautiful jewelry that is more stunning in person! Will definitely be recommending friends & family! Thank you Tres Colori :)
15 de outubro de 2026
Avaliação não solicitada
Resposta da Tres Colori
Hi Amour,
Thank you so much for the glowing review! ✨
We are thrilled to hear that your jewelry is even more stunning in person, and that you had such a wonderful experience with our customer care and fast shipping. Knowing that you'd give more than five stars and are recommending us to your friends and family truly means the world to our entire team.
Thank you for being part of the Tres Colori family, and we can’t wait to craft your next favorite piece whenever you're ready! Have a wonderful rest of your day!
I loved my first chain just not this one
I don’t like the chin the color anything I do love my first chain from you guys but this one I will not be wearing
25 de setembro de 2026
Resposta da Tres Colori
Hi Josephine,
Thank you for sharing your feedback. We are so glad to hear that you loved your first piece from us, but we are truly sorry that you are unhappy with this chain.
We always recommend reaching out to our customer support team directly before posting a review, as we would have been more than happy to help resolve this for you right away. A member of our team will be reaching out to you directly via email to assist you and make things right.
Resposta da Tres Colori
Hi Dijonay,
Thank you so much for taking the time to leave us a 5-star review! We are so glad to hear that you love your jewelry, and we truly appreciate your support. Have a wonderful rest of your day!
The customer service team is awesome
The customer service team is awesome! I was not happy with the purchase for my grand daughter and Tres Colori went above and beyond to make it right. I’m overjoyed with this experience and I wish all customer service departments would take a page out of their manual.
24 de setembro de 2026
Resposta da Tres Colori
Hi Christine,
Thank you so much for your kind words! We are thrilled to hear that our customer service team was able to go above and beyond to make things right for your granddaughter's gift. Your feedback means the world to us, and we hope she treasures her piece. Have a wonderful rest of your day!
100% recommended
Amazing quality for a reasonable price. We have loved every piece we have purchased
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Tres Colori
Hi Stephanie,
Thank you so much for the amazing review and for recommending us 100%! 💛 Hearing that you’ve loved every piece you’ve purchased means so much to our team.
We work hard to make beautiful, quality jewelry accessible at a reasonable price, so your feedback truly makes our day. Thank you for continuing to choose Tres Colori — we can’t wait to create your next piece!
— The Tres Colori Team
Obsessed
I love all of my pieces I’ve ever had purchased and I have no complaints. My first piece I ever bought I’ve had for over a year and I literally never take it off. Amazing quality. Very happy with my products. :)
24 de setembro de 2026
Resposta da Tres Colori
Hi Christina,
Thank you so much for the glowing review and for being such a loyal customer! We are beyond thrilled to hear how much you love all your pieces and that your very first item is still going strong after over a year of everyday wear. Knowing our jewelry brings you so much joy truly makes our day! ✨
Best,
The Tres Colori Team
I got my tennis bracelet with my kids…
I got my tennis bracelet with my kids and husband’s names and it came out absolutely perfect! I love it
And my other chain with my initial and my chain with my families initials are gorgeous I have ordered from here already twice and I have not even disappointed!
24 de setembro de 2026
Resposta da Tres Colori
Hi Cheyanne,
Thank you so much for sharing the love! We are truly honored to craft such meaningful, sentimental pieces featuring your husband and children's names. Hearing how much you adore your custom tennis bracelet and initial chains means the world to us! Thank you for continuing to trust us with your special jewelry. We can't wait to craft your next piece!
Best,
The Tres Colori Team
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