Tripbookfly Avaliações 222

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Kate Was very helpful soft spoken and made me understand very quickly help me with booking my flight and ensure everything was correct big thanks to Kate.

Avaliado com 5 de um total de 5 estrelas

(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airlin... Ver mais

Avaliado com 5 de um total de 5 estrelas

My experiences with Christina K were superb. She took me from the unknown to the known to make my flight pleasant. Her knowledge of her job revealed a kind, patient, caring, dedicated and devoted se... Ver mais

Detalhes da empresa

Escrito pela empresa

We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

222 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

I booked online and when they called me…

I booked online and when they called me back they claim that the system was not updated and tried to give me a rate double what online said. I looked online while they kept saying the price was not available and seen it still online for that price. They are an scam

13 de março de 2026
Avaliação não solicitada
logotipo da Tripbookfly

Resposta de Tripbookfly

Thank you for your feedback. We’d like to clarify that airline fares are dynamic in nature and depend entirely on seat availability and demand at the time of booking. Sometimes, prices displayed on websites may take a little time to refresh or update, which can occasionally cause temporary differences in the fare shown online and the fare available when the booking is being finalized.
When our team contacted you, we checked the live availability and shared the best possible fare available at that moment. Please be assured that this is a normal process in the airline industry and not a scam. Airfares change frequently as seats get booked and availability updates in real time.
We always aim to provide our customers with the most accurate information and the best available options.

Support Team
Tripbookfly

Avaliado com 1 de um total de 5 estrelas

I tried to book a flight to Florida for…

I tried to book a flight to Florida for 3/31 and saw a decent rate on their website but when I never received a confirmation for my flight I called them to see what was going on they said that there was a glitch and the flight was no longer available. They tried to charge me almost triple the amount I was quoted on the website. Modern day scammers. DONT BOOK WITH THEM!!!!!!!!!!!

6 de março de 2026
Avaliação não solicitada
logotipo da Tripbookfly

Resposta de Tripbookfly

We understand your frustration and sincerely apologize for the inconvenience you experienced while trying to book your flight.
Airfares are dynamic in nature and are controlled directly by the airlines. Prices can change at any moment depending on availability, demand, and updates from the airline’s system. In your case, when we attempted to confirm the booking, the airline informed us that the promotional fare you saw was no longer available.
Unfortunately, sometimes there can be a short delay between airline fare updates and what appears on the website, which can lead to situations like this. Please know that we made every effort to confirm the booking at the quoted price, but the airline did not honor that fare.
We also want to clarify that no charges were made to you, and we were transparent in communicating the situation as soon as we confirmed it with the airline. Being called scammers is disheartening, as our team acted in good faith and tried to assist you with the best available option provided by the airline.
We truly value our customers and always aim to provide accurate information and the best possible service. Thank you for your understanding.


Tripbookfly.com
Support Team

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM Pésima experiencia

Pésima experiencia, a pesar de leer los malos reviews fui tan tonta en hacer una reservación con ellos. El precio ofrecido en línea fue aproximadamente de $1000 dlls y después de hacer la compra y meter mis datos de mi tarjeta 24 horas después recibí un correo donde me decían que mi reservación no estaba completada que me comunicara con ellos. Así lo hice y me dijeron que el costo de mi vuelo era de casi $ 1600 dlls. Decliné la reservación y de hecho recibí un correo electrónico donde me decían que efectivamente la reserva estaba cancelada y que no se había cargado nada a mi tarjeta. Pero un día después se hicieron 2 cargos misteriosos a mi tarjeta por casi $1700 dlls. Esa tarjeta nunca la he usado, solamente la usé para tratar de hacer una reservación con ellos. En pocas palabras me estafaron y me robaron. Por favor no caigan en la misma estafa. Lo mejor es comprar directamente con la aerolínea. Estoy muy molesta

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Kate Garcia was great

Kate Garcia was great. She helped me booked a flight and was very patient. However, kinda disappointed how the website lied about the flight I purchased. It cost me more than double the original price.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Tripbookfly

Resposta de Tripbookfly

Thank you so much for your kind words about Kate Garcia. We’re truly glad to hear she was patient and helpful while assisting you with your booking. We’ll definitely pass along your appreciation to her.
We sincerely apologize for the disappointment regarding the flight pricing. Airline fares are highly dynamic and can change within minutes based on demand and seat availability. The fare we provided at the time of booking was the best available in the market at that moment, and often such fares are not available elsewhere.
That said, we completely understand how frustrating sudden price differences can feel. Your feedback is very important to us, and we’d be happy to review your booking in detail.
Thank you again for your feedback we truly value your business and hope to serve you again in the future.

Support Team
Tripbookfly.com

Avaliado com 4 de um total de 5 estrelas

Better Prices Than Anywhere Else

With the way overpriced fares by airlines presumably for spring break, Ric got me a fare that was well below those found elsewhere online. Though it was higher than the initial quote from their site, the price paid for five seats was at least $150 less than the airlines and other third party. Good communication too. My only criticism is I attempted to book on a Saturday and didn’t get things sort out until Tuesday.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

dirty tactic and not worth it

I booked 3 tickets and paid by credit card with confirm number. 2 days later they emailed to inform and tickets is not confirm and want me to call them. They said the system is too busy and not able to process & now they search for a new (tickets) price which is almost triple the price.
the tactic is they used to hook you with the lowest price then increase. also the credit card I used with them have been hack. been careful with this company & dirty tactics & scam

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Tripbookfly

Resposta de Tripbookfly

Dear Andy,
Thank you for sharing your concern. We understand how frustrating this situation must have been, and we regret the inconvenience caused.
We would like to clarify that the initial booking was created at a live, dynamic airfare, which is subject to availability and airline confirmation. While a confirmation number was generated at the time of booking, the ticket was pending issuance and not finalized by the airline. Unfortunately, due to high demand and system congestion at the airline’s end, the original fare was no longer available when the airline attempted to issue the tickets.
We want to be very clear that we do not intentionally increase prices after booking. Airfare prices are controlled entirely by airlines and can change at any time until ticketing is completed. When the original fare expired, the only options available were at the current market price, which was higher.
Regarding the credit card concern, we take data security extremely seriously. We do not store full card details on our systems, and there is no evidence that any breach occurred through our platform. However, if you believe your card was compromised, we strongly recommend contacting your bank immediately for investigation and protection.
Our team requested a call only to discuss available alternatives transparently and to assist you with the next steps, including rebooking options or cancellation as per policy.
We value our customers and operate with integrity. We are happy to review this matter further and assist in resolving it fairly. Please feel free to contact our support team directly so we can help you.


Support Team
Tripbookfly.com

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Rick was knowledgeable, efficient, and very courteous. Made the booking process smooth and stress-free.”
Thank you Rick for your assistance with my reservations.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I needed to change my reservation…

I needed to change my reservation within the 24 hours allowed to make such changes. That was back on Dec. 3, 2025. I made a new reservation at that time through the same booking agent. I AM STILL WANTING FOR A REFUND ON THE OLD RESERVATION. BE CAREFUL OF THIS SITE.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Tripbookfly

Resposta de Tripbookfly

Dear Dianne,

We would like to clarify the details of your booking to address the confusion regarding a refund.
You made only one booking with us, which was created on December 4 for three passengers. On December 5, you had a discussion with Rick, who reconfirmed the tickets that had already been shared with you.
At this time, we are not sure which refund you are referring to, as no additional amount was charged beyond the agreed total, and no booking was made with us on December 1.
We have already tried to reach you via email and phone to clarify and better understand your concern, but unfortunately, we did not receive a response.
If you still have any questions or need further clarification, please feel free to call us. We will be more than happy to explain everything again and assist you.

Support Team
Tripbookfly.com

Avaliado com 5 de um total de 5 estrelas

Consistency

(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed while we were on the phone. I even got a call today (1/7) to ensure I received my confirmation information. Kate was a great help and I will definitely use the site and call her directly!!

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Review for Luis

I had such a great experience with the customer service team while purchasing my flight! From the moment I reached out, they were incredibly friendly, patient, and genuinely eager to help. They walked me through every step, answered all my questions, and made sure I got the best possible option for my trip.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hola

Hola, mi experiencia de reservacion con Kate Garcia fue excelente. Su servicio trato cordial y muy diligente.

6 de novembro de 2025
Avaliação não solicitada

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