Trivoyage Avaliações 

46
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company commits fraud. Booked with them via Peace Travel and they then cancelled. Then ended their website and telephone numbers. Managed to get hold of Peace Travel via a previous whatsapp numbe... Ver mais

Avaliado com 3 de um total de 5 estrelas

To be honest initial service was good. However, I realized soon that the holiday package offered was similar to the one easy jet was offering to Iceland. However, more disappointing was when it came... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was normally looking for a family holiday for our anniversary and Orlando caught my eye, and within minutes of me sending a message, I got the details. Barry was extremely helpful throughout... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sometimes people go extra miles and Nancy is one of them. When it came to queries, she was quick and resolved promptly in no time. She has been very helpful, professional and provided all the useful... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Find cheap flights on Trivoyage and save money on airline tickets. Trivoyage is your one-stop destination for Domestic and International flight bookings.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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3,3

Todas as avaliações

(46)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company. No Holiday, No Refund even though the Airline Cancelled the flights and no notification....out of pocket

16 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

No so great a deal

To be honest initial service was good. However, I realized soon that the holiday package offered was similar to the one easy jet was offering to Iceland. However, more disappointing was when it came to refunding a part of the holiday they took almost 2 months saying that their finance department is closed for holiday season. After persisting emails and phone calls I was finally refunded the money .
Other thing very strange is that people speaking on the phone are Indian people who are putting on an English accent and fake names. I don't know why they are faking it and what they are ashamed of. Just very dubious.

27 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad customer service and robbed my money!!

Booked a package holiday with Trivoyage to Prague for 3 nights on 31st December 2021 for New Year. Arrived at the airport on the 31st December after a 100 mile trip to check in where we were told our flight had been cancelled... yet we had no correspondence from either Trivoyage or Eurowings to notify us of the cancellation. I called Trivoyage that afternoon and was told i would be called back, once it had been looked into. Well that was over 14 days ago and i have called every day since and been told i will definitely get a call back... I have asked for a full refund as they sold me a package holiday and was unable to attend due to cancelled flight.. customer service is shocking and they constantly talk over you so you cannot get a word in edgeways and get your point across. I am so very disappointed in the service, non fulfilment of a holiday and pure lack of respect and remorse that our holiday was cancelled. DO NOT and i REPEAT DO NOT use this company unless you wish to be ripped off, fobbed off and ignored!! Disgusted doesn't even come close and i am now £850 down for a holiday i didn't even get to go on!!

24 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had an exciting trip to Switzerland

We had an exciting trip to Switzerland. Our agent Trevor at Trivoyage Travel was great and helped us in booking holiday for my family. We felt confident in having Trevor for our first trip after the lockdown in 2020. It was indeed a great time!

21 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you 😊 so much my gardien angel

Thank you 😊 so much my gardien angel, Ray you were more then a help for me, you were a support and a friend.
Thank for your time, your communication, your help and a special thank for you’re support. God bless you.
Best regards
Léna

27 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Lena,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 3 de um total de 5 estrelas

The ticket was quite costly for a trip…

The ticket was quite costly for a trip to Dublin from London. Then On arrival my hand luggage was damaged. Not good.

23 de novembro de 2021
logotipo da Trivoyage

Resposta da Trivoyage

Dear Regine,

We have explained everything to you before we proceed with your booking and you agreed with same. Luggage handling was done by the agency at the airport of which we don't have any control. Regret for the inconvenience caused to you.

Kind Regards,
For,
Trivoyage

Avaliado com 4 de um total de 5 estrelas

Nancy always help to the customers for…

Nancy always help to the customers for finding best flights and my friend need emergency flight then she lot of help of my friend Thanks Monika

22 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Monika,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 1 de um total de 5 estrelas

Misleading and fraud deals.

Hi, I booked a ticket with some other agent website. The very next day I need to travel. During online check-in, instead of airline reference number, I accidentally gave agent booking reference. I could not do the check-in. I was panic and desperate to do the process, I searched for online help....I called Trivoyage, They told my ticket is confirmed but there is some problem. If I pay £125 extra they will sort it. They pressurized me saying I may need to pay at the airport or even i may not able to travel if i delay the payment. I paid instantly. They took a authorization email from me to take money from my account. They also managed to sent my flight schedule as a screen shot. The funny thing is they gave me airline reference number which is already in my first ticket, which i missed to notice. They showed brilliance to pass that airline reference number via phone only. THEY TOLD THEY WILL REISSUE THE TICKET, BUT NOT. No new reference number also. Everything is old, I just lost £125. They just told the airline reference number via phone. Cheating poor customers. I will write to Etihad regarding this. Will chase them all the way I can. Beware of air ticket cheaters. Thank you.

22 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

I wanted to book flight tickets and was…

I wanted to book flight tickets and was having issues booking ticket, so I called up this travel agent named Nancy who helped me find the best flight. She was really nice and patient, and had a great attitude. It was such a pleasure working with her. Great overall experience..

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Sakshi,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Sometimes people go extra miles and Nancy is one of them. When it came to queries, she was quick and resolved promptly in no time. She has been very helpful, professional and provided all the useful information. Everything was easy, simple and straight forward. I received all travel documents etc. on time.
Wonderful experience. She is star.

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Dhir,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

I was searching for an air ticket…

I was searching for an air ticket online and came across this company, I contacted them and was supported by an agent by the name of Nancy. who was very supportive in the entire process in ensuring I get the best possible deal. Thanks.

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Suresh,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

I choose not to single anyone out

I choose not to single anyone out, because I believe the whole establishment works as a team, However where credit and recognition is due it has to be handed out with not one hand but both.

Nancy is a big asset to Trivoyage, her friendly, efficient, professional manner excels to the point she will go to all lengths to find you a tailored package that suits your pocket - she will give you ideas that you may never have thought of which helps you all the way - so you feel like you are already in a holiday travel mood!!

Thankyou Thankyou Thankyou Nancy you are the bestest - keep up the good work 👍👍

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Roath,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

Rav has been exceptionally helpful…

Rav has been exceptionally helpful through the whole process from my initial enquiry right through to confirming my final itinerary.

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Gulshan,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I had booked my tickets a while back and had to change them due to COVID restrictions. I was quite stressed about it. I contacted the team at Trivoyage and they were able to resolve my problem efficiently. Rav was very professional and calmly solved it straightway. I will definitely recommend there services

20 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Rajwinder,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

Avaliado com 5 de um total de 5 estrelas

Amazing client service

I had booked my tickets a while back and had to change them due to COVID restrictions. I was quite stressed about it. I contacted the team at Trivoyage and they were able to resolve my problem efficiently. Gatlin was very professional and calmly solved it straightway. I will definitely recommend there services.

19 de novembro de 2021
Avaliação não solicitada
logotipo da Trivoyage

Resposta da Trivoyage

Dear Sachin,

Thank you for sharing your valuable feedback with us. We truly appreciate you taking the time & patience to write such a lovely review.

We hope to see you on another adventure.

Kind Regards,
For,
Trivoyage

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