Their chatbot Zola destroyed my site and didn't let me chat with a customer support agent on whatsapp. Immediately i bought my domain i was greeted with heavy issues which i solved MYSELF this night... Ver mais
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Veja o que dizem as avaliações
Oh, how awesome this TrueHost Nigeria service is! Try it and see yourself when it comes to chat. I love Zola's service so much when it comes to WhatsApp chat. He is different from assistant on... Ver mais
A empresa respondeu
Gitonga walked me through a smooth resolving of my ticket that involved my client's files that were reflecting a 404 Error Not Found Message. Within 1 hour he helped me resolve it! Thank you for ha... Ver mais
A empresa respondeu
I purchased a VPS from Truehost for an AI deployment project, and the experience has been incredibly frustrating. 1. The Delay: In an industry where VPS provisioning is usually instant, it to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the best and cheapest Company in domain registration (.com.ng, .com, .ng, .org, .net etc) with vibrant secured web Hosting, VPS, SSL Certificates, SIte builders and dedicated servers in Nigeria and the whole of West Africa. We are available 24/7 on various channels like WhatsApp, Live Chat and Call. Our Customers come first.
Informações de contato
3rd Flr, Alpha & Omega, Queen Elizabeth II Rd, Ibadan, Nigeria, 3rd Flr, Alpha & Omega, Queen Elizabeth II Rd, Ibadan, Nigeria, Lagos, Nigéria
- +234 (0)201 888 9266
- info@truehost.cloud
- truehost.com.ng
3,6
Bom
159 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mr Emmanuel was calm and considerate!
Mr Emmanuel was calm and considerate!
I highly recommend
13 de março de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Richard
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Emmanuel
Emmanuel, help me resolve the domain name today, thanks
4 de março de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Adamu
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Bad service experience
You did you diliver as promised, after more than 2 weeks of hosting i could not acess my cPanel
15 de fevereiro de 2026
Resposta de truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Very unreliable service
Very unreliable service, poor customer service. Please stay away.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Dubem
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Unacceptable 24-hour setup delay and poor technical support.
I purchased a VPS from Truehost for an AI deployment project, and the experience has been incredibly frustrating.
1. The Delay: In an industry where VPS provisioning is usually instant, it took Truehost a full 24 hours to get my server live. Despite this delay, my billing cycle began immediately, meaning I was charged for a day I had no access.
2. Dismissive Support: When I reached out to customer service, there was no apology for the delay. Most importantly, the support agents completely ignored my technical questions, giving only vague, one-sentence updates about when the server would be ready.
3. Modern Standards: If you are a developer looking for a reliable "on-demand" cloud experience, look elsewhere. The hardware might be affordable, but the setup speed and lack of human support make it a poor choice for serious projects.
Bottom line: 1 star for making a simple setup feel like a 2-day struggle.
15 de fevereiro de 2026
Resposta de truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
ZOLA the chatbot destroyed my site
Their chatbot Zola destroyed my site and didn't let me chat with a customer support agent on whatsapp. Immediately i bought my domain i was greeted with heavy issues which i solved MYSELF this night. i believe a human is behind that bot and i don't think it's the same person i chatted with when i got my first domain 3 years ago. I'l l transfer my domain very soon.
Don't waste your money on Truehost, you'll be greeted with issues immediatey and they won't be minor issues. If you go to the support a bot will reply and will not let you chat with an agent until it has wasted 48 hours of your time. it is a disgrace and it's exhausting
8 de fevereiro de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Grace
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Resposta de truehost.com.ng
Hello Bashir
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
My experience was a very good one…
My experience was a very good one particularly when I spoke to a customer support named Emmanuel who made everything easier to navigate for me.
You’re the best
31 de janeiro de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello John
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
You are thiefs
You are thiefs, scammers. I paid for a VPS service I never received. Please avoid them they are organised thief.
13 de janeiro de 2026
Resposta de truehost.com.ng
Hello Oluwafemi
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Thank you Rahab for your help today
15 de janeiro de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Globalite
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
The online live representative is very…
The online live representative is very patient and attentive
7 de janeiro de 2026
Resposta de truehost.com.ng
Hello Godfrey
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with Zola.
We look forward to welcoming you back!
worst experience not helpful atall
worst experience not helpful atall. am ending all my services with them and i wont advice anyone to use them. they just put a bot that can solve problem in all their chat and it will refuse to transfer
1 de janeiro de 2026
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Elisha
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Give praise where it's deserved
I've had my fair share of issues with other hosting platforms, but I would have to say, when it comes to good customer support, kudos to the support team on truehost. I dare say this is one of the best I've seen so far. They also have affordable prices for their service compared to other platforms with good uptime too.
A job well done👍
13 de dezembro de 2025
Resposta de truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience .
We look forward to welcoming you back!
Absolutely Perfect 💯
1 de dezembro de 2025
Resposta de truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We look forward to welcoming you back!
Best customer support ever
Best customer support ever . Thank you Isaac for being patient with me and making everything so easy .
18 de novembro de 2025
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Thankgod
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Resposta de truehost.com.ng
Hello Ogunleye
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Resposta de truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
weldone for the swift assist
4 de novembro de 2025
Avaliação não solicitada
Resposta de truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience
We look forward to welcoming you back!
I am very impressed with the efficiency…
I am very impressed with the efficiency in diagnosing my problem and a plan of action to provide a resolution through Zola. Thank you!
3 de novembro de 2025
Avaliação não solicitada
Resposta de truehost.com.ng
Hello Ellen
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with Zola.
We look forward to welcoming you back!
Zola did a good job resolving my…
Zola did a good job resolving my nameserver issue. Very fast and hits the pain points precisely.
3 de novembro de 2025
Avaliação não solicitada
Resposta de truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with Zola.
We look forward to welcoming you back!
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