I purchased com creator video walkie talkie (Order number 279865). The product was delivered on time. However, the product image stated that the product has 20 video filters but the package I received... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I purchased com creator video walkie talkie (Order number 279865). The product was delivered on time. However, the product image stated that the product has 20 video filters but the package I received... Ver mais
A empresa respondeu
Excellent Service From Beginning to end. Great communication fast shipping great quality toys at a good price my Granddaughter will be Thrilled. I would highly recommend. Thank you
As I've found is the usual with true toys (bargainmax) the value is always good price and delivery speed decent. But attention taken when packaging items is woeful. If you order anything needing a n... Ver mais
A empresa respondeu
After a frustrating week waiting for the supplier to respond over missing parts, I received a call from from a really nice staff member this morning to confirm that my replacement parts had been post... Ver mais
We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out. We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything. Delivering the true value of play We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making. Let kids just be kids More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us. Our Values Everything we do comes back to four things that make us who we are: Trust Honest Prices and recommendations you can rely on. Real No gimmicks, just genuine choices for real families. Understanding We're parents, and big kids ourselves, so we get it. Energy Because play should always feel like fun
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Parcel arrive quick and my grandson loved it was packaged well. Delivery service was great, the price of the item was great and was very easy to place the order. Will definitely buy from here again
User friendly, great price and fast delivery thank you.
The delivery was super fast and the price of the remote control car was amazing. I am very happy
I am extremely disappointed as i ordered a doll for my granddaughter’s birthday, but it never arrived, causing me to miss her birthday. Evri failed to deliver it and it was returned to the sender. I was offered a refund, but no good will guesture for the inconvenience.
I then asked for the item to be sent again, and unbelievably the same thing happened a second time. Two failed deliveries using the same courier. I have now requested a refund and awaiting. Very disappointing experience and I would not order from this company again. Order 243176. Date ordered 27.04.26

Resposta da True Toys
Very disappointed with my experience.
I purchased a bike for my daughter’s 4th birthday, and it arrived in a completely unacceptable condition. The packaging was already damaged on delivery, and as a result one of the front spokes was bent, making the bike unsafe for a young child to use. The seat was also damaged, so the product was clearly not in a usable state.
On top of that, the instructions provided were unclear and made assembly far more difficult than it should have been.
This completely ruined what was meant to be a special birthday gift, which is incredibly frustrating.
I contacted the company and spoke with Hazel, who offered just £10 compensation alongside a refund. Given the safety concerns and the overall poor experience, this response felt inadequate and dismissive.
Overall, I am extremely unhappy with both the product quality and the way this issue has been handled. I will never order from Bargain Max again and would not recommend them to anyone.

Resposta da True Toys
Nice doll pram, good prices, very fast delivery
Bargainmax is a fantastic company free fast shipping my orders always come well packaged with no damage and good quality products l highly recommend
Very good quality and good price
I ordered the dolu playhouse, it arrived with what looked like a huge coffee stain all down one side of the white panel.
I've tried to clean it but its visible. I'm not impressed, this cost around £100. It shouldn't have arrived like that

Resposta da True Toys
Returned multiple items and no refund. Multiple emails, multiple WhatsApp’s, multiple phone calls and absolutely no response! Do not buy from here. Tried emailing again and now the email in undeliverable.

Resposta da True Toys
Ordered a bike for my daughters birthday, this arrived damaged with the front spoke being bent so the front wheel was unable to be connected. These things happen, so I returned the bike and got a new one sent out. This too arrived damaged meaning that I then did not have a bike in time for my daughters birthday. The most frustrating part was that I was told that all orders go through checks to ensure they are not damaged and meet standards. Clearly not! Was offered a 20%discount to keep the bike despite it being dangerous and having broken plastic all over it where my daughter could trap her fingers. I did get a refund but was all a massive inconvenience and stress. The first time I get, it happens but to recieve a broken replacement as well is just not good enough.

Resposta da True Toys
Issue with getting item delivered, sat at evri local delivery depot for 4 days, tried to contact bargainmax to sort issue out and they wasnt very helpful, told me to wait and then ignored my emails trying to sort it out, evri being useless and trying to get bargainmax to sort issue out was impossible, they were happy to take my money but wasnt bothered if I actually got my item or not, in the end I had to find a email for higher up at evri to get my parcel, wont ever buy from bargainmax again purely on the worst customer service ever,

Resposta da True Toys
This company was easy to buy from. Their website was also easy to use, with lots of products and excellent value. The pram arrived in a box, within 2 days of ordering. Great service.
Excellent price and super fast delivery. Would highly recommend.
Do not order from here! This company is shocking, ordered a balance bike which said 12 inch, no where on the description was any other size stated, arrived and wheels measured 9.5 inch. Apparently you can only return items that are unopened but how would you know it is wrong if you’ve not opened it? And even if I had not opened I’d still have to pay for a return for their listening mistake. Shocking. Will never order from here again. AVOID AT ALL COSTS. They have now changed the website without informing me any different without any other communication! I have screen shots of the description of what I purchased it and screen shots now. I would like a full refund!!!!!!

Resposta da True Toys
2 of the items were shipped stuffed into the box and the backing card arrived completely crumpled. They were supposed to be gifts but look awful so now cannot be gifted. Shame as the rest was good.

Resposta da True Toys
Unbeatable price & item received within 24 hrs with no additional delivery premium. What can I say.......faultless!
It was easy to navigate to get for payment. I don’t have any negative comments to make. My parcels came very quickly. I’m happy with what I got.
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