I recently made a purchase from Trunks & Boxers for part of a birthday gift, from the ordering process to delivery all was good. Ordering straight forward and delivery when stated. Contents of order a... Ver mais
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Veja o que dizem as avaliações
Great customer service. I needed to add to my original order after I had placed it. The company obliged with no issues at all. Unfortunately when my order arrived, it contained a different item tha... Ver mais
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... Ver mais
Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Ver mais
Detalhes da empresa
Sobre Trunks & Boxers
Escrito pela empresa

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Informações de contato
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, Reino Unido
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company for your trunks and…
Great company for your trunks and boxers.
Extremely easy to order products on line. Prompt delivery. Fair prices ,extended range of products. What's not to like!!!
Good price and fast delivery
Good price and fast delivery. I made a mistake, ordered the wrong size, emailed as soon as I realised, all sorted, no drama. Recommended!
Great fitting comfortable boxers and good service from Trunks & Boxers
These Scotch & Soda Active Stretch Boxers are a great fit and have a comfortable waistband. Nice ‘silky feel’ material and they wash and wear well. Delivery from Trunks & Boxers was timely and the item was well packaged. I would confidently purchase from them again.
For all non-UK buyers: unexpected additional charges
For all non-UK buyers:
What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs
These totaled more ( ca €50) then the costs of the trunks themselves.
Shameful, never buy anything here anymore !

Resposta da Trunks & Boxers
Fantastic product so comfy and lovely…
Fantastic product so comfy and lovely designs
Good service
Good service, managed to respond quickly and correct an order before shipping when I accidentally ordered the wrong size. Thanks.
Company Breaching Consumer Rights Act 2015
Awful company. Refused to accept responsibility for courier ‘delivering’ item to a a bin used for my daughters dirty nappies. I have no contract with the courier only Trunks and Boxers.
Item also differed from images on website and there was a flaw in the waistband on one of the pairs. Item rejected as does not conform to standards set out in Consumer Rights Act 2015. Made item available for collection. Company initially advised they don’t offer a collection service, but after reminding them of their legal obligations under the Consumer Rights Act 2015, they arranged a collection for a time that I specifically said wasn’t suitable as I woundnt be at home.
Company are insisting that I incur costs to return an item that is faulty and not as described, and unwilling to cover these consequential losses in doing so. This is a breech of the Consumer Rights Act 2015. Currently taking advice on how to proceed.
Update: using the pre paid label will require me to drive to a post office/parcel shop and incur costs in doing so. Royal Mail only offer collections at a certain time of the day. I cannot guarantee I will be at home at this time making this option unsuitable and inconvenient. Both of these breech the Consumer Rights Act 2015.

Resposta da Trunks & Boxers
Incorrect items
Order a couple of packs of 2 different styles, however one of the packs was incorrect. I emailed them about it and and within minutes received an email back apologising with an attached prepaid label to return them. The day the items were delivered back to them i received an email thanking me for their return and the correct items were shipped out to me the same day.
Its not about if companies make a mistake, its how they rectify them that matters.
Incorrect item and no response to resolve
We ordered some specific socks, the ones we recieved were different to those advertised. We wanted a specific item so have contacted via email twice using the details online, we have recieved no reply to either request for resolution and are now stuck with a pricey product we don't want and will have to source the correct item elsewhere.
Edit: following this review, the company did get in touch and after I provided photo proof of the incorrect item, offered for me to return the item for refund or a £5 partial refund and keep the item.

Resposta da Trunks & Boxers
Definitely my go to website for trunks
Definitely my go to website for trunks. Trusted, legit and quite affordable compared to any other platform I’ve been to.
Amazing customer service
Supply excellent fashionable underwear…
Supply excellent fashionable underwear at affordable prices.
Good quality,good price compared to…
Good quality,good price compared to others and a quick service.
Good prices and great service
Good prices and great service. Items arrived quickly and well packed, no problems.
Fantastic experience ordering my items to receiving them,will definitely be ordering again
Really pleased with my order,I ordered one item and was pleased with the quick delivery,that I ordered more,this is the only place that I could find Pringle boxers.These are for one of my son who will only wear these as a Christmas present.
I bought some Calvin Klein boxers
I bought some Calvin Klein boxers, they turned out to be fake. After 2 washes the colours all changed. Clearly not the real thing. I reached out to the seller and didn't even get a response. Will never be going back here..

Resposta da Trunks & Boxers
From order to delivery it’s been a very…
From order to delivery it’s been a very smooth transaction. My new boxers are, without a doubt, the very best I have ever owned. I bought a ‘three pack’ to try them, and will now be buying more!
as happy to receive my order so fast…
I was happy to receive my order so fast and even more happy with the quality.It was exactly what it said on the tin.The customer service was Excellent.. they even phoned me to check that I was happy with my order.
Calvin klein trunks…
Calvin klein trunks dispatched straight away and I was kept informed all the time
Great product great service
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