I recently made a purchase from Trunks & Boxers for part of a birthday gift, from the ordering process to delivery all was good. Ordering straight forward and delivery when stated. Contents of order a... Ver mais
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Veja o que dizem as avaliações
Great customer service. I needed to add to my original order after I had placed it. The company obliged with no issues at all. Unfortunately when my order arrived, it contained a different item tha... Ver mais
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... Ver mais
Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Ver mais
Detalhes da empresa
Sobre Trunks & Boxers
Escrito pela empresa

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Informações de contato
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, Reino Unido
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding customer service - if I could give 10 stars I would!
I’ve used this company twice now and on my most recent order I made a mistake, selecting size medium instead of large. Straight away I emailed them in a panic (this order was part of a birthday gift so I needed it by a certain date) I sent the email at 23:58 on Saturday night and at 00:10 Sunday I received a reply from a lovely staff member named Sahil to confirm they would amend my order… I couldn’t believe that I received a reply so quickly let alone on a weekend at that time of the morning! I was so relieved and so grateful and I really cannot think of any other company that has provided this level of customer service.
Thank you again Sahil, i’ll definitely be back and I will be recommend you guys to all my friends and family!
Great service from Sahil when I had to…
Great service from Sahil when I had to collate an order. Brilliant service and communication
Great fitting tops
Great fitting tops, fantastic delivery service and great value for money.
Well priced products, quick delivery
Well priced, swift delivery and kept me updated on the order.
Quality trunks underwear
Quality trunks set, quick and easy shopping process.
Will buy again
Good quick service. Good psychedelic red colour trunks.
Good quick service. I liked the more psychodelic red colour of the trunks. No boring Soviet grey bollock scroncers for me. I do not want to live in Soviet or post Soviet Putin style prison.
Comfort and style
the pouch within the trunks makes life a lot more comfortable when walking around. Quality garment.
I purchased both bjorn borg and sloggi …
I purchased both bjorn borg and sloggi items from this company . The whole transaction was flawless , very quick, easy to deal with and quality items delivered as described would definitely recommend this company .
Good stuff at Trunks and Boxers. Have a look yourself.
Very good choice of high quality under garments and at decent prices.
Really great look
Really great look, perfect fit, and incredibly comfortable.
Great shopping experience
Great shopping experience with Trunks & boxers
I ordered 2 Armani lounge teashirts .
It was easy to order off the website and they
Came super fast .
They also have a great range of designer underwear to pick from.
I would definatley use this company again
Unable to give 0 stars
Unable to give 0 stars, unfortunately. Company claims that refunds are not able to be given on items that have been washed, despite the fact the products changed size dramatically following a first wash prior to wearing. Clearly a faulty item.

Resposta da Trunks & Boxers
Buyer beware!
Buyer beware! Read their returns policy carefully. While they are not obliged by law to accept returns for underwear, the vast majority or reputable retailers do. These do not. Not a good customer experience. I will not be buying from them again.

Resposta da Trunks & Boxers
Dependable and reliable
Dependable and reliable, Trunks and Boxers have been my go to for years. They always have what I need when I need it and are always quick to respond when I need some help. Simply the best.
Very disappointed.
Very disappointed.. I purchased a pack of 3 boxers that arrived in a box that was broken, taped up & generally unacceptable to give as the gift they were purchased for. I have emailed the company on 3 different occasions now & I have had no response from them. The item looks like it’s come from a second hand shop.. very disappointed customer

Resposta da Trunks & Boxers
Amazing Experience
Bought some Boss underwear, and they’re great! Super comfy and fit just right. The price was solid, and delivery was quick. Definitely going to shop here again for more!"
Great Service, Great Price
I have used this company on a few occasions to purchase Pringle Socks and Calvin Klein Boxer Shorts. As expected, you cannot fault the products but what I liked most, was that the company delivered my orders on time, every time. On one occasion, when they did not have the item I had ordered in stock, customer services phoned me and suggested an alternative product or a full refund. I requested a refund and this was made almost immediately. I cannot fault the company, the quality of the products or their customer services. And great prices as well. I will definitely be using them again.
AVOID THIS COMPANY!!!
AVOID THIS COMPANY!!!
This company is appalling and should be avoided at all costs.
I purchased some boxed underwear which was faulty but the company were not interested because the fault was detected after the first wear.
The Customer Service (Ajax) is absolutely abysmal. Robotic, does not listen and reads off a script. The company is a joke and an embarrassment. Even when the product is faulty, all he is interested in is the terms and conditions.
After advice from the consumer watchdog WHICH, I wrote to customer services informing them that they were in breach of the Consumer Rights Act 2015 as the goods were not as described, fit for purpose or of a satisfactory quality, and that I was within my statutory rights for it to be replaced. Once again, the reply was the same as all the others.
I am pursuing now with WHICH but the company should not be allowed to trade.
There are plenty of good online underwear retailers, but this isn't one of them. Save yourself a headache and shop elsewhere.

Resposta da Trunks & Boxers
Non existent customer service 20 emails…
Non existent customer service 20 emails no response if you need to return an order don't use this company 🤬🤬

Resposta da Trunks & Boxers
Bought two Armani tee shirts for £55
Bought two Armani tee shirts for £55
The items when removed from packaging had a strong smell of washing detergent and had been worn. Not great service or quality

Resposta da Trunks & Boxers
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