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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Organização de Serviços e Suporte a Deficientes
  3. Serviços de cuidados para idosos

Escrito pela empresa

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Always there to answer your questions

Always there to answer your questions. Very supportive and flexible. Would be good if they could provide more training/ qualification like how to use a hoist.

1 de setembro de 2023
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Resposta da TrustonTap

Thank you for you kind review which is very helpful and we are looking into other training options Antonia

Avaliado com 5 de um total de 5 estrelas

I’m very grateful for the help I get…

I’m very grateful for the help I get each week via Trustontap

3 de outubro de 2023
logotipo da TrustonTap

Resposta da TrustonTap

Thank you so much for your kind review, which helps others who are looking for care. We pride ourselves on the high level of care we deliver to each of our customers. Kind regards Antonia

Avaliado com 5 de um total de 5 estrelas

I have worked with TrustOnTap over a…

I have worked with TrustOnTap over a year now and the management have been supportive in terms of finding work and they are always available if I need help regarding my work

3 de outubro de 2023
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Resposta da TrustonTap

Much appreciated, regards William

Avaliado com 5 de um total de 5 estrelas

The team was really helpful

The company was lovely and great team work.

25 de dezembro de 2022
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Resposta da TrustonTap

Thank you so much for your lovely review which will help others who are also looking for care. Regards Antonia

Avaliado com 5 de um total de 5 estrelas

TrustonTap is the best care company i have found.

TrustonTap is the best care company I have used so far and I have needed care for the last 25 years. The carers are trained to a high standard and those I have met so far have all been very kind and respectful.

3 de outubro de 2023
logotipo da TrustonTap

Resposta da TrustonTap

Thank you so much for your kind review. It means alot to us and our carers who strive to deliver the best care to all our clients. Kind regards

Antonia

Avaliado com 5 de um total de 5 estrelas

I am so glad I was out in touch with…

I am so glad I was out in touch with yourselves you have taken a wait of my shoulders and assisted and helped me a lot. Very unpaid very stress free. Nothing is to much

3 de outubro de 2023
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Resposta da TrustonTap

I am pleased we have been able to help. Thank you for your support

Avaliado com 5 de um total de 5 estrelas

this company is wonderful,just a phone…

this company is wonderful,just a phone call away if needed, Debbie, Karen and Petra looked after my husband for a few years , they were fantastic, very kind, and thoughtful, and did a really good job.

3 de outubro de 2022
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Resposta da TrustonTap

Thank you for this. Much appreciated

Avaliado com 5 de um total de 5 estrelas

I worked with Trust on Tap for over…

I worked with Trust on Tap for over three years , and I can honestly say that had it not been for my own unfortunate hip replacement that went wrong , I would still be employed by them .
Management is approachable and staff members closely monitored without feeling that they are not being appreciated . I will always refer patients and carers to their company

3 de outubro de 2023
logotipo da TrustonTap

Resposta da TrustonTap

Thank you for your kind words Kind regards Antonia

Avaliado com 4 de um total de 5 estrelas

Excellent experience

We found the process of finding a carer relatively simple and are extreme happy to have found a very lovely carer Tara Rai

3 de outubro de 2023
logotipo da TrustonTap

Resposta da TrustonTap

I am glad we have been able to help. Thank you for your feedback

Avaliado com 5 de um total de 5 estrelas

Trustontap is an amazing company to…

Trustontap is an amazing company to work with. I was a carer with them for a few years and found them helpful and supportive in all areas. Fantastic team in the office and William and Antonia was available At all times Can’t recommend them highly enough.
A care company that actually cares. Well done Trustontap.

26 de setembro de 2023
logotipo da TrustonTap

Resposta da TrustonTap

Thank you so much for your kind review which means so much to all the team at TrustonTap. Hopefully it will help others find the care they need. Kind regards Antonia

Avaliado com 4 de um total de 5 estrelas

Trust on Tap is good at supporting carers and clients…

Trust on Tap is very good at finding me work, training me and giving me useful up to date information. They give health and Covid updates and advice us regarding how to support clients with different needs.

26 de setembro de 2023
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Resposta da TrustonTap

Cathy thank you for your kind review regards Antonia

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication. Reliable and helpful

13 de março de 2023
logotipo da TrustonTap

Resposta da TrustonTap

Thank you for your kind review, regards Antonia

Avaliado com 5 de um total de 5 estrelas

TrustonTap: Great team to work with.

Great team to work with. I’ve received tremendous support from the office throughout my time as carer. I’ve been with trust on tap now for the past 8 months and I’m really enjoying it. Recommend it to all carers who have a passion for taking care of the vulnerable and elderly.

1 de fevereiro de 2023
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Resposta da TrustonTap

Many thanks

Avaliado com 5 de um total de 5 estrelas

A very good company

Always good communication with clients and carers and staff always willing to help and support in any situation

7 de setembro de 2023
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Resposta da TrustonTap

Thank you for your kind review which is so helpful to everyone at TrustonTap. Regards Antonia

Avaliado com 4 de um total de 5 estrelas

As a carer …

As a carer i find truston tap good.I wish we were told when we have applied for jobs that come up,and we say yes we get a response of yes or no .

29 de agosto de 2023
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Resposta da TrustonTap

Thank you for your review we are continually looking into improving our systems to help our carers so they can focus on the wonderful work they do. Regards Antonia

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