I'm on my second round of Bioflow and it's become my go-to morning drink. I also sometimes reach for this late afternoon when I don't fancy the obligatory tea or coffee. It tastes lovely and whi... Ver mais
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Absolutely loving the taste and is now my go to drink- I never thought I would willingly give up my morning cuppa but am loving it, I had been anxious about using a subscription service but the staff... Ver mais
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I love Bioflow! It is my favourite focus midmorning drink ! And Ashley is always there to help me with extra deliveries when I need extra focus in my travels! Thank you Bioflow for helping me be cal... Ver mais
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I like the product. The tast of the original grows on you, and I'm now quite fond of it. What I can't understand is why the subscription for a months product gives you less than a months produ... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bioflow is here to deliver 100% natural brainpower using a potent, science-backed formula that works. Bioflow is more than a focus brew. It’s a revolution against the mediocre, synthetic, and profit-driven norm of the supplement industry. Focus. Memory. Motivation. Stress Management.
Informações de contato
86-90, Paul Street, EC2A 4NE, London, Reino Unido
- support@trybioflow.com
- trybioflow.com
4,3
Excelente
75 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Go on, give it a go, you won’t be disappointed!
Honestly, I was quite surprised with the overall taste and experience with this drink. It really is quite nice and I do feeel the benefits after only a few days.
One suggestion I’d like to make is to have a non sweetened version too.
Overall I’m really enjoying it.
27 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much Nigel. We really appreciate you giving it a go and sharing this 🙌
On the sweetness: we added a small amount of stevia to balance the natural bitterness of Bacopa (incredible for focus, but very bitter on its own). That said, we’ve just released a coffee version which is much more bitter, more customisable, and still delivers the same powerful benefits.
Thanks again for the support, it truly means a lot to our team!
surprisingly smooth focus, no afternoon slump
I saw bioflow everywhere and thought it was just another overhyped drink. But I gave in and tried it anyway. First thing I noticed was the taste, it’s actually comforting and not earthy like others I’ve tried. After about a week I realised I wasn’t getting that usual afternoon crash anymore. Feels more like a calm steady focus rather than a spike. Really didn’t expect it to work this well.
4 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you for this Orla! We really appreciate the kind words. 😊
We hear that a lot at the start… “probably just another overhyped drink”, so it means even more when it actually delivers.
That calm, steady focus without the afternoon crash is exactly what we spent years trying to get right, so it’s great to hear you felt that shift so quickly. And glad the taste made it something you’d actually want to drink daily.
Thanks again for giving it a shot and sharing your experience.
Pretty good tbh
Pretty good tbh, didn’t expect much but it surprised me.
9 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for the kind words Elsie!
It really makes our day to hear such positive encouraging words. It never ceases to be rewarding for our small team!
That all purpose life changing boost- more than just a coffee substitute
There are a lot of gunk and fads out there, but I can say Bioflow is hands down the best thing I’ve ever had.
All natural organic ingredients but you immediately feel the effect like your brain has switched on.
It has improved tremendously my memory and how I show up at work and in relationships. I’m not groggy, I’m alert, and can recall and remember so much more. And my mood is just better.
Honestly, I couldn’t brag enough. I put it in cereal, drink it as a hot drink, or make it into sugar free brownies.
I just love.
Thank you Bioflow.
25 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for this Shantel. Genuinely means a lot to our small team. 💚
When we started Bioflow, the goal was never to create another “wellness fad” or coffee replacement for the sake of it. We spent 2 years obsessing over dosages and absorption before selling a single product, because we wanted something people could actually feel calm clarity, better memory, more stable energy and mood.
Hearing that it’s helping you show up at work, in relationships, and even inspiring sugar-free brownie experiments is honestly the best kind of feedback we could hope for. ☺️
Thank you for trusting us with your routine and for taking the time to share this.
clean energy that doesn’t crash
Good taste, clean energy, no crash.
10 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you for the kinds words Leo! We're so happy to see that Bioflow is doing what it is was engineered to do.
finally one that doesn’t taste like dirt
I’ve tried a few mushroom drinks before and most of them tasted like dirt honestly. This one is completely different. It’s smooth, slightly chocolatey and actually enjoyable. I feel more focused during work hours and I don’t get distracted as easily anymore. Only downside is the price, wish it was a bit lower but yeah.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for this Ellie! Really glad you’re enjoying the smooth, chocolatey vibe and that it’s helping your focus without turning into a distraction itself.
Totally hear you on the price, quality ingredients don’t come cheap. We'll always do our best to keep it at the lowest price possible without affecting quality, but we’re thrilled it’s hitting the mark for your work hours! 😊
something different
i wanted to try this product and i have not been disappointed, easy to order, great fast delivery and i love the additional products like the cup and whisk the drink itself is really great its worth a try if you are thinking about something different to your morning or mid morning coffee hit and no caffeine it also tastes and feels good. so thanks
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bioflow
Robert, this is brilliant to read, thank you for giving Bioflow a try and for the kind words. We’re especially glad you’re enjoying the ritual side of it (cup + whisk squad 😄). Hearing that it’s become a satisfying replacement for the usual coffee hit is exactly why we created it. Appreciate you being part of the journey!
I am delighted to be drinking this as…
I am delighted to be drinking this as many mornings as I can. It is quick and easy, I add my homemade almond milk swish it up with hot water and enjoy it. I would say that the Stevia could be reduced...I recognise it as the taste however I'm really pleased to have found this "hot chocolate" with possible benefits. Recommend trying.
10 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Caro, this sounds like a lovely morning routine homemade almond milk included, we approve 😄 Thank you so much for the thoughtful feedback as well. We completely hear you on the stevia and we’ve also just released a new coffee version which is more bitter and much less sweet, so that could be a great fit for you. Really appreciate the recommendation and support 🙏
Mental resilience in a drink!
I've noticed a definite difference in my mental resilience and performance since I've been using Bioflow. The difference is apparent on the days I've skipped a drink, making me determined to factor it into my daily routine. I highly recommend Bioflow!
1 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for this. “Mental resilience in a drink” might be one of our favourite descriptions yet 💚
We love to hear you’re noticing the difference not just when you take Bioflow, but also on the days you skip it.
Really appreciate you taking the time to share this. It genuinely means a lot to our team 🙏
The premise of this is incredible
The premise of this is incredible. We had very high hopes. However we can't get over the 'artificial' sweet taste that the stevia adds (even though this is a natural ingredient).
Too sweet. We won't be purchasing again until a non sweetened version is released. In short, we would like to control our own sweetness.
17 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Hi Danette,
Thank you so much for the honest feedback!
As you suggested, we tried to hide the earthy flavours of the incredibly potent ingredients, but wanting to control your own sweetness is something more and more customers have told us, and it’s something we’re working on :)
In the meantime, we’ve just recently released a coffee version of Deep Focus Brew which is much more bitter and far more customisable. Many people who found the original too sweet are getting on really well with it.
If you’d be open to giving it a try, feel free to email us at support@trybioflow.com, we’d love to do something special for you as a thank you for being a loyal customer 💚
I absolutely love this company they…
I absolutely love this company they have been so helpful from the start. I have one of there coffees every morning and it really helps with clearing my head and gives me that lift. I haven’t found anything that works like this drink and so grateful after quitting caffeine I have something healthy to replace it with. I use Instagram messenger to contact and they are always very quick to respond :) thanks guys I’ll be recommending you!
14 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for the kind words! Your story shared on instagram is truly touching and you are a wonderful person! Keep being an awesome mom! ☺️
All the hard work we put into this brand is so worth it when we hear the positive benefits it brings into your life! 💚
Tastes totally delicious… excellent pick…
Taste totally delicious… excellent pick me up … I love that it dissolves easily in warm almond milk and water … took it to work in the mug that came with , stayed warm for several hours … I have previously tried making this sort of thing myself with similar ingredients but ended up giving up as did not taste good …will be ordering more ♥️
7 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Hi “disappointed”,
Your name definitely caught us by surprise, because this review is anything but! 😄
We’re so happy to hear you’re enjoying the taste and that it’s working well. It's also great to hear that the mug is doing its job, exactly the premium experience we aim to deliver.
We completely relate to the DIY attempts… that's where our founder's story started from. Getting the ingredients right is one thing, but making it actually taste good is a whole different challenge!
Thank you so much for the kind words and for giving Bioflow a try, we can’t wait to have you back again soon. 💚
Emails are not delivered when replying…
Emails are not delivered when replying totheir email.
So sent again, twice to the email address listed in their FAQ’s section on their website. Again undelivered.
Went to my account page and clicked on more. Cancel is the bottom option but it is greyed out and can not be selected. Two days later and still no reply from customer services, still unable to select cancel.
Have informed Trading Standards and my bank.
Hopefully that is the end of it.
PS set the next delivery date to Dec 2026 and took screen shot 🤭
2 de março de 2026
Avaliação não solicitada
Resposta da Bioflow
Hi Elizabeth,
First of all, please accept our sincere apologies for this inconvenience. I'm definitely here to help turn this into a positive.
Regarding the undelivered email towards us, that's definitely a first, but please use our contact form on the website to reach out. I will make sure it's prioritised and any issues resolved immediately.
Regarding your account, the cancellation button is always there, but becomes available 4 days after placing your order so you have enough time to give the product a fair shot.
Again, as I am not sure what your order number is, I can not reach out directly. Please reach out to us via the contact form and we will make sure to turn this into a positive for you.
https://trybioflow.com/pages/contact
Thank you for your understanding and many apologies for any inconvenience.
Avoid. Can't cancel subscription. No company number on website.
Avoid this company. They take your money for the first subscription, then make it impossible to cancel.
There is no company number listed on their website, which is required by law. There is an email address for contact purposes but no details of how to contact the business by non-electronic means.
The registered address listed is just a virtual office/mailbox address.
You have been warned!
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bioflow
Hello,
We take transparency and integrity seriously, which is why we feel it’s important to clarify the full context here.
Subscriptions can be cancelled at any time in 2 clicks via the customer portal. The instructions are present on our website, in confirmation emails, and on a printed card included with every order.
We typically respond to email enquiries within hours, often within minutes during working hours. Many customers manage their subscriptions entirely online without needing to contact us directly, but we're always available for anything you might need.
Regarding contact details: there is no legal requirement for an online business to operate a public telephone hotline. Our website shares our registered company address and on all packages you have our warehouse return address, which is fully compliant with the law.
That said, if you experienced difficulty, we would genuinely like to understand what happened so we can review it.
If you’re open to it, please contact us at support@trybioflow.com and we will personally look into your case, as we're unable to see your name here.
We stand by the quality of our product and the fairness of our processes, and we’re always willing to help resolve concerns in the favour of our beloved customers.
Have a wonderful day,
Bioflow Team
Massive Scam
Massive Scam. They won’t let you cancel. They don’t reply to your messages to cancel. Avoid.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bioflow
Hello,
We're sorry to read this, but this isn't the experience we aim to provide.
Customers have full control over their subscriptions and can cancel at any time in just a couple of clicks through their account.
If you prefer, we're also more than happy to help by email at support@trybioflow.com, where we typically respond within a few hours.
If you've already contacted us, please do check your spam or junk folder, as our replies can occasionally end up there.
If there's anything still unresolved, please email us at support@trybioflow.com and I'll be happy to look into it personally and do everything we can to make things right.
Canceled subscription, they still charged me...
After waiting for my sample pack order for about a year, I finally received it, tried it, didn't like it, canceled subscription. Though for whatever reason I was still charged for the 30day pack that I never wanted. After I emailed them, they totally ignored the fact that my first subscription cancellation either didn't work or they just tried to push their product down my throat, anyways now they are saying if I want to return that package I need to pay for that return. So to wrap up, their service is rubbish, their product doesn't taste great and the dosages they are using are way above the recommended daily dosage. Strongly recommend to avoid this company!
15 de outubro de 2025
Avaliação não solicitada
Resposta da Bioflow
Hi Ilya,
We take transparency and fairness seriously, so we want to share the full context of this situation.
You waited approximately 7 months for your sample pack after agreeing in writing to wait, in exchange for bonus products, while we finalised an improved formulation. During that period, we offered the option to cancel for a full refund if you no longer wished to wait.
Regarding the subscription: it is disclosed clearly at every step of the funnel: on the product page, at checkout, emails and on a large card included in your first delivery. Our records also show that you logged into your account before renewal but did not cancel at that time, and later cancelled 12 days after the full-size + gifts had shipped, indicating awareness of the subscription.
Our team explained that you are still eligible for a full refund, but products must be sent back. First orders are refundable without a return, so customers can try the product risk-free. However, subsequent fulfilled orders require a return for a refund.
We’re genuinely sorry this was a disappointing experience. We also reached out personally to try and resolve this positively, but haven’t heard back. If you’d like to continue the conversation, you can always reach us at support@trybioflow.com, we’re still open to turning this around.
Scammed me when I opted for a free trial
Scammed me when I opted for a free trial
Customer Service is poor repetitive unable to help unable to find a correct solution unable to even have a decent website to send out a return label how embarrassing
I don’t like to leave negative reviews however after failing and failing and failing repeatedly, I’ve been left with no choice
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Bioflow
Hi Ammar,
We’re genuinely sorry this was your experience.
Our response was unfortunately slightly delayed over the Christmas holiday period due to reduced staff, which we understand added to the frustration.
That said, subscriptions can always be cancelled at any time, and this is clearly explained on our website, at checkout, in the order confirmation and shipping emails, as well as on a printed card included in the delivery.
In the meantime, our team has responded to your email and your order has now been fully refunded, with no return required, as a gesture of goodwill.
We never want anyone to feel unhappy or stuck and we’re sorry it took longer than it should have to resolve.
We appreciate you raising this and wish you all the best going forward.
I would give zero stars (WITH EDIT)
I’m giving one star because zero isn’t an option.
I signed up for what was presented as a free trial, paying only shipping. The checkout and payment page displayed the product as FREE, and the design did not clearly or prominently show that a paid monthly subscription would start. A much larger charge appeared later without my informed consent.
Customer service said the subscription was cancelled, but it wasn’t, and I had to log into an account I did not knowingly create to cancel it myself. I was then offered only a partial refund unless I paid return shipping for an order I never knowingly placed.
The checkout flow is misleading and the cancellation process is unnecessarily difficult. I would strongly advise others to avoid.
EDIT TO REVIEW:
I stand by my original review and will not be pressured into changing an honest account of my experience.
I was fully prepared to update my review to acknowledge the eventual resolution had the response been respectful and accurate. However, the public reply instead misrepresents events and places responsibility back onto me, which feels unnecessarily confrontational.
For clarity: a refund was only issued after I returned the product at my own expense, as instructed. It was not offered proactively. Prior to this, I was repeatedly offered percentage discounts on future orders rather than a refund for an order I did not knowingly place. The £5 trial shipping refund does not cover the cost of returning the item and was later raised alongside requests to amend or remove my review, which I found inappropriate.
My review reflects the full experience: a misleading checkout design, a subscription I did not knowingly consent to, difficulty cancelling an account I did not knowingly create, and the stress involved in resolving something I was repeatedly told was already cancelled.
This statement is added for accuracy and transparency for other consumers. I consider the matter closed.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Bioflow
Hi Miss Clair,
We’re genuinely sorry this experience caused frustration and we want to clarify the full context transparently.
The free trial is presented as a subscription with a £0 product cost on the first order. This is disclosed clearly at checkout, in the order summary, confirmation emails, and inside the box itself, along with simple instructions on how to cancel in two clicks from your account.
In your email to our support team, you wrote: “Please cancel this and any subscription I have accidentally entered into as soon as possible.” After that request no further charges were made.
Our team also explained our refund policy: first orders are fully refundable without a return, while fulfilled follow-up orders require the product to be returned. That said, we’ve now gone a step further and issued a full refund in the meantime to close this out fairly.
We respectfully disagree with the suggestion of misleading intent, especially while acknowledging the subscription was entered accidentally but we appreciate the feedback and continuously improve our checkout clarity based on customer input.
If you’d like to speak further to us, we’re always available at support@trybioflow.com.
Decent product
Good product with good ingredients, but please release a non-sweetened version, then I will resubscribe. I'd like to control my own sweetness level.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Bioflow
Totally hear you. We use a tiny amount of stevia to balance some naturally bitter ingredients, but a non-sweetened version is on our roadmap. Thanks for the thoughtful feedback and for being open to come back. Stay tuned!
hard working founder with integrity
hard working founder with integrity, lost £43,000 profit just bc the final product batch wasn't the best so he re-made it so it's perfect
have to respect that
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Bioflow
Thank you so much for the kind words. It truly means a lot. We worked hard to keep it clean, smooth, and filler-free, so hearing this really makes our day.
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