Product arrived and the quality is clearly good, tried it on and unfortunately it's too large to support knee even when fully closed. Reached out to company, who replied almost immediately with a sol... Ver mais
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Veja o que dizem as avaliações
I ordered 2 set of knee sleeves and received them yesterday. The set I ordered for my son didn’t fit so I contacted the company to see if I could exchange them for correct size. Very impressed with... Ver mais
Once I put the peak flex knee brace on it felt better than anything I have tried. My only downfall is I went by the size chart for my weight & the brace started rolling from the top like the others di... Ver mais
I purchased two of the knee sleeves. They arrived promptly. They look fantastic. They look very well-made, but unfortunately for me the fit wasn’t to my liking. I can see that with the proper fit. The... Ver mais
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Customer Service
Great Customer Service. Had an issue with sizing and they replaced without hesitation. Thank You for the rapid response.
Knee Brace Review
I received my knee brace and unfortunately it was too small. I immediately sent a request for a larger size. The company responded quickly to each question I had. They said that they would exchange the knee brace after I did this review and sent proof that I did the review.
Janet Skinner 9/25/26
Excellent customer service I purchased two of the knee sleeves
I purchased two of the knee sleeves. They arrived promptly. They look fantastic. They look very well-made, but unfortunately for me the fit wasn’t to my liking. I can see that with the proper fit. These are going to be very beneficial for my condition. I contacted customer service who were extremely cooperative, directed me easily to get a replacement set which I am extremely happy about. I could not ask for better customer service from a company that stands behind their product. I would highly recommend dealing with this up-and-coming company. Thank you, MIKE.
Exchange for different size
I ordered some sleeves, a couple different sizes because unsure how they would fit. I think I need smaller size and requested exchange. Received reply next day with off for no charge replacement
Customer service has been somewhat helpful
Customer service has been somewhat supportive. Still waiting on a reply. Posted a review before but trustpilot did not post. I like the product but need a smaller size ,large, and the left knee.
Prompt response to concerns
Prompt response to concerns. 9-23-2026 Received same info day of recieved.
Felt good
Once I put the peak flex knee brace on it felt better than anything I have tried. My only downfall is I went by the size chart for my weight & the brace started rolling from the top like the others did, I would recommend going up a size if you have thicker legs like I do.
Return procedure
Initially, I was somewhat hesitant about the return process. However, the team provided exceptional assistance throughout, leaving me completely satisfied with my experience, and I am happy to provide a five-star rating.
Quick Easy Ordering
The process of ordering was very efficient. The tracking of the order was easy and kept me informed. The packaging was economical being environmentally friendly. The product is comfortable and easy to use and effective.
I am not sure how to rate this…
I am not sure how to rate this considering I got the wrong size and haven't heard anything back. To get the right size
Customer service was very helpful
Customer service was very helpful. My husband bought the size too big and they sent a replacement.
The response to my return request was quick and easy
The return experience has been very professionally handled so far.
Great customer service.
I ordered knee braces for my teenaged daughter and myself, and when they arrived, they fit my daughter perfectly. Mine on the other hand were a size too large. I reached out to Peakflex and they said they would ship me the size smaller, free of charge. What more can you ask for from a company?
The product arrived in a timely fashion…
The product arrived in a timely fashion and was advertised. The only problem was I ordered the wrong size, the company promptly corrected this for me.
Customer service
Great customer service experience here. They actually got back to me the same day I contacted them about my issue.
Good customer service and prompt response
I bought the braces, when they came they were too large, and I couldn't manage the buttons on the side of the sleeves. I contacted the company, they told me how to operate the buttons, still they were too tight I was not able to move them to the left. I let them know, they decide to send me a new pair for free, which was very nice of them. I think I will refer them to many friends I know that have knee problem.
Trustworthy Company
The staff members are very helpful, friendly and helpful when responding to inquiries or handling replacement request. I ordered 2 -XL knee braces and one for my son and one for me . The one for me is a little too big my son loves his. They are sending me a large at no charge. Now that’s quality and trustworthy. Thank You.
Great customer service
After ordering the wrong size, I contacted customer support and received a very quick reply, they also have remedied my problem without any fuss and have sent me out the correct size . I was very impressed with the customer service I received and would recommend peakflex without hesitation
Best customer service!!
When I placed my orginal order I didn't indicate that I needed left and right so I had ordered two left. I realized my error and contacted them right away and they worked hard to catch the order and have it corrected - swapping out one left for a right. When I received them I was impressed with the design, however I needed a smaller size. It is hard to order by weight when you have "chicken legs" lol. I emailed and customer service and they responsed quickly to let me know the small left and right would be shipped (at no charge) asap. The customer service of this company is one of the best I have dealt with - very impressed. I look forward to receiving my braces for fall walking.
Knee braces work great and feel great…
Knee braces work great and feel great and customer service is prompt and attentive!
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