TTfone Avaliações 616

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole process of buying online a mobile phone for an elderly friend to use in the case of emergencies was very simple. Unfortunately having unpacked the phone and setting it all up in advance of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, fast delivery, great phone. Ideal for my wife who is hard earing and has trouble with her fingers. Well Done!

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Does not have the Portuguese language or portuguese special characters for writing. Cannot install basic apps from aptoide. Sound quality is terrible. Screen light is painful on the eyes.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de acessórios para Celulares
  3. Serviço de telefone e internet

Escrito pela empresa

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

616 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Phone for non smartphone user

Bought for elderly mother who can’t get on with smartphones she loves it
Service was excellent from moment ordered & so easy to do online
Brilliant price for a phone non smartphone users can use the

23 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

I am very disappointed with this…

I am very disappointed with this phone.The phone has very poor battery storage, the phone is in need of constant charging. I am unable to load apps when I try to load apps the system tells me there is a problem and try again. Even after trying again I'm unable too. The text on the screen is too small to read comfortably. Frankly I'm requesting a refund as I am unable to use this phone

26 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

Rezension von Ulf Trümper

Es gibt nur umständlich über den Chat eine Rechnung.
Diese ist in Pfund und nicht in €.
Die Chatmitarbeiter haben keine Ahnung und würden ein ttfone 970 nie nutzen. Die Deutschübersetzung ist eine Katastrophe, z.B. An heißt bei Ihnen Auf und speichern heißt sparen usw. Eine Korrektur ist von Ihnen nicht zu erwarten. Der Kunde kann sehen wie er zurecht kommt, hautsache er hat es gekauft. Positiv ist, dass hier Whatsapp funktioniert und nicht abgeschaltet werden soll.

25 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

I am NOT a tech nut so was expecting a…

I am NOT a tech nut so was expecting a phone that was ready to go once battery and card were inserted. All I need is a replacement for a landline that will no longer work in a power cut and with large numbers that were clear (no letters). Instead I was confronted with loads of meaningless to me instructions on how to set it up so in fact it is useless to me and money down the drain. Don't need tips etc. only a working phone

24 de outubro de 2024
logotipo da TTfone

Resposta da TTfone

Hi Michael,

Thank you for sharing your feedback. We’re sorry to hear that the phone setup was not as easy as you expected.

We completely understand that you were looking for a straightforward replacement for a landline. Mobile phones do work a little differently — unlike a landline where someone simply connects the service, a mobile requires a SIM card to be inserted and activated to allow calls and messages. Once this is done, it becomes just as simple to use as a landline — with the added benefit that you can take it anywhere with you.

If you’d like any assistance with the TTfone mobile, our customer support team would be happy to help!

As for setting up SIM account or adding credit/top-up for outgoing calls, you may have to reach out with the SIM network provider directly - this can be O2 if you used the free SIM.

Thank you again for choosing TTfone mobile and for your valuable feedback.

Avaliado com 2 de um total de 5 estrelas

Bluetooth version is useless!.

I needed to replace my damaged Nokia 6500c (blue screen issue), and didn`t want a full blown `smart` phone, so I opted for the TT 240 after an online chat with their company. My sim card fitted this phone too, AND the literature claimed it had Bluetooth, which was important to use in my car (hands free!).
Well, I later found out the Bluetooth version was the most useless ever!. It wouldn`t connect with anything in my or my wife`s car.
This fact was NOT mentioned on their website!.
Be aware of this issue.

1 de novembro de 2024
Avaliação não solicitada
logotipo da TTfone

Resposta da TTfone

Dear John,

Thank you for taking the time to share your experience with us. We’re sorry to hear that the Bluetooth functionality on the TT240 didn’t meet your expectations, particularly for hands-free use in your car.

The TT240 is designed with a basic Bluetooth version suitable for simple file transfers and connections with certain devices, but we understand how important seamless hands-free functionality is for many customers. We apologies if this limitation wasn’t made clear on our website and will review our product description to ensure compatibility details are more transparent in the future.

If you have more query with our TTfone mobile phone, please don’t hesitate to contact our support team at info@ttfone.com or chat with us through our website. We’d be happy to help.

Thank you again for your feedback—it helps us improve and serve you better.

All the best.

Jona - TTfone

Avaliado com 3 de um total de 5 estrelas

Poor network information

I was not told it won't work on certain networks had to buy a 2nd SIM card and port my number twice, took longer than it should have

28 de outubro de 2024
logotipo da TTfone

Resposta da TTfone

Dear Joyce,

Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced regarding network compatibility.

To help our customers make an informed decision, we ensure that compatible networks service for each phone are clearly indicated on the product page and in the specifications section of which bandwidth network service the mobile phone support. We apologies if this information was overlooked or unclear and will review how we can make it even more noticeable.

If you still have any questions or need assistance with your TTfone, please don’t hesitate to contact our customer service team at info@ttfone.com. We’re here to help.

Thank you for bringing this to our attention, and we hope to serve you better in the future.

Cheers!

Jona - TTfone

Avaliado com 5 de um total de 5 estrelas

Ordered my third phone from ttfone…

Ordered my third phone from ttfone (tt760). Large buttons and screen to replace my old phone which is 2g/3g with a 2/3/4g one. I don't need data because I don't need internet on a telephone just text and calls. Good service, help and advice from Ttfone by phone or email and free prompt delivery within 2 days.

28 de outubro de 2024
Avaliado com 2 de um total de 5 estrelas

Sim card was faulty

Sim card was faulty

21 de outubro de 2024
logotipo da TTfone

Resposta da TTfone

Dear Steven,

Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced regarding sim network issue.

Please reach out with our customer service team at info@ttfone.com and provide us more details with the error you are having.
We can arrange for a replacement SIM card or assist you further to check on best way to resolve the network issue.

We are sorry for any inconvenience caused and appreciate your understanding.

All the best.

Jona - TTfone

Avaliado com 5 de um total de 5 estrelas

Basic phone

I do not need or want an iPhone to stare at all day so
A very simple / basic mobile phone is fine.This one wiil
Make calls and receive texts.The price was very good
And the service also.

1 de outubro de 2024

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais