Tuner Depot Avaliações 

every single piece of of the exhaust was bent in both ends i was missing two clamps and one broke

My EGR delete pipe was delivered to me with many blemishes that affected the appearance and the inability to function properly. I emailed them, and they told me to install it anyways and if it didn’t function properly they would send me a new one. Installing this EGR pipe is not an easy job on a Ford 6.4 diesel. I asked them if I could return it, but Tuner Depot ignored all my requests. Not a happy customer .

I ordered a Mini Max Tuner and wanted to return it . They told me I would be charged a large restock fee and return label fee. A rip off. Beware of ordering. The MiniMax Tuner see info below:
The original H&S Performance company, which manufactured the popular Mini Maxx diesel tuners, went out of business over a decade ago (around 2013-2014) following EPA enforcement regarding emission tampering. While original units exist, they are no longer supported, and new products sold as "Mini Maxx V2" are considered Chinese copies or different entities.
Original H&S Mini Maxx: Defunct since ~2013.
Mini Maxx V2/Clones: Marketed online, but often labeled as non-authorized, "scams," or simply older, unsupported technology rebranded.
Support: No official manufacturer support exists. Used units are often VIN-locked and require specific procedures to unlock.
It is highly advised to exercise caution if considering purchasing these units, as they often lack authorized support or warranties.
Are you having issues with an existing tuner, or were you looking to buy a new one?
I have yet to hear what exactly return charge is!

Customer service was fantastic

Received everything on time, ONLY FYI, if you order the full exhaust like I did down back they DO NOT INCLUDE THE FLANGE. So heads up.
Otherwise great experience

Parts were great and instructions were helpful. Shopping was faster than expected!

Stay away these people LIE and are unresponsive once they get your money stay far away

we have used tuner depot for a while, this time they never mentioned that the truck would have to be fully repaired prior to removing the def system, only after we paid, nowhere on the site does it say this, so im out another $3500 to fix my truck then i can remove the def and throw away the brand new parts, no thanks, our business in concluded

Truck runs great only issue I have is the tail pipe came dented right at the end and it’s so noticeable

Ordered the complete kit over the phone because I had questions and the gentleman who sold it to me was very helpful. Bought the product. It came very quick. Everything installed as it should. I had a little problem with the programming like there always is and the tech support was awesome to deal with. Anybody that installs kits knows how important it is to have good people backing their product and that will actually get back to you. These guys are excellent. They help me figure it out. It was not a problem with the product, just a glitch in the system I guess. I would definitely recommend anybody that is going to do a delete or performance enhancement to definitely trust these guys. Will definitely use them again.

I ordered a turbo-back exhaust based on the product description and photos, which showed OEM hanger configuration. What I received was materially different and required modification to properly install the system.
The most frustrating part was not the product issue itself, but the customer service. Every response I received was a variation of “the system is correct and complete as designed,” without ever addressing the actual issue. My questions about functional support, compatibility with OEM hangers, and reasonable solutions were met with repetitive, circular responses that did nothing to solve the issue. Rather than working toward a realistic fix, such as supplying the appropriate hanger, their customer service simply dismissed the issue and repeated the same explanation over and over.
If you have an issue that requires more than a canned response, don’t expect meaningful support. Based on my experience, Tunerdepot shows little interest in standing behind what they advertise once the sale is complete.

The exhaust sounds awesome and was relatively easy to install.

Works as advertised, tune was easy to load, exhaust is high quality and truck runs better. The factory boost gage does work!

The tune itself went fine. However it's throwing a p04e3 code and I haven't been able to get it resolved. This is on a 2016 f250 6.7
I downloaded the updated version and installed without success. Seems they should have sent the tune already updated.

Everything went smooth. Install took 1/2 a day for full EGR/DPF delete.

I am very happy with the delete on my eco diesel. The vehicle runs great! The only hiccup we had was: First the EGR bypass kit for the Jeep Grand Cherokee is NOT the same kit that’s made for a Ram Truck. With that said, Tuner Depot reimbursed me for that and I was able to locate the proper kit. Second, the exhaust was a bit of a challenge, it’s designed to completely do away with all the muffler system. I wanted to keep the muffler but do away with the regeneration section. It challenged me but it was ultimately a success. I cut the flange off the regeneration piece that I took out and welded it to a piece that would make the connection to the down pipe. Alls well that ends well!
Thanks Tuner Depot

Answered all my questions perfectly, shipping was fast, EFI Live tunes made my LMM Duramax a whole different truck. Very easy to install with all instructions provided and extremely fairly priced. I will be buying many more things from them. Thanks Tuner Depot

everything came what is aspect worksperfectly zero problem at all fast shipping
very good price

I really like this company, yes there’s cheaper prices but honestly the exhaust makes a big difference vs others, oh and they answer your questions quick (usually within minutes)

Can't go lower. To this day zero response to questions and issues. The 5 inch pipe were out of round miss expanded on wrong ends. Paid a exhaust shop to fix, and paid way to much for a crap system with no support. Pay the extra penny to support a quality shop!

I paid $450 for tune files and $200 for full support service, with my total spending exceeding $2,400 across all orders. While I have no complaints about the equipment itself, the tune files and support have been severely lacking.

I do not feel I am receiving the value I paid for regarding the tune files and support. Despite asking multiple times, I have not been given clear information about what is included in the tune files I purchased. Each file should provide a description of what the tune does so customers understand what they are flashing to their truck. However, none of the files contain any description—only a filename that gives no meaningful detail about the contents.

This lack of transparency makes me feel as though the tune files are simply being downloaded from another source without any real understanding of what they include.