Tvlicensing Avaliações 1.234

I received a blood-red letter from TV Licensing addressed to the "Legal Occupier" of my new residence stating that "An Officer has been scheduled to visit my property to find out if a TV is being watched, recorded, or downloaded illegally". This despite the fact that I had updated my address at the tv licensing website over 2 weeks prior to receiving this nasty, intimidating letter. I wrote back to them and complained and asked for a goodwill gesture but they dug their heels in and said no. This company is the pits. If an individual stalked, hounded, threatened, bullied, and coerced another innocent victim the way that the bosses at tv licensing badger innocent TV viewers, that person would be dragged before a judge and jailed. Around half a million households cancelled their TV licence in 2024. It's not hard to see why.

Tv licence you can kindly stick your license you know where! I dont own tv as i hate tv! And you thete to send me some warning letters?? You will be reported for harassment!

Kind regards

They are extortion scumbags.

My elderly mother called them to say she didn't need a TV licence, but because they greedily missed their £200 a year, they claimed they had the right to enter her private property to "check".

Unfortunately she got so scared that she was doing something wrong that she paid up just to get the gangsters off her back. (She does not have a TV or internet access!)

I never replied to their spam junk mail, and I didn't receive another threat. That should tell you.

Just look at their old advertising and propaganda on Coronation Street! Treated as a social leper worse than J Savile for not watching a box!

Once you contact them they know you are easily intimidated and will up their threat level.

Awful experience trying to renew with new address - I had technical issues online so the system said I’d have to phone up, only for the phone line to redirect me to the website with no real person to speak to

what the most awful lot to deal with. the systems and processes they have are so bad its un real. took me an hour to change a DD, systems cut you out and even whats app keeps ending the chat. nearly cancelled for this reason alone

It's a shame zero stars doesn't exist as TV Licensing customer 'care' really deserve this! I changed the address of one of my two TV licences when we moved from the family home in September. However, today I received an email that had renewed the licence using the old postcode. Of course, absolutely impossible to speak to someone on the phone so 15 minutes to get through endless select 5 if ..etc but still ended up on a WhatsApp chat with a bot which it then took about 10 minutes of giving the same details to get past. And another 30 to give the information repeatedly to an agent,, in particular repeated my main message several times which was to change the name and address of the numbered licence to a new address in the name of my husband... The upshot of this was that then agent changed his name only and then said he had to ring up on another number to change the address as they could no longer deal with me as I was not now the named client ! I asked why she hadn't changed the address first but she just repeated that he now had to ring to change the address. I have cancelled the direct debit that I generally pay and they can now deal with my husband where I'm sure he will manage to waste their time in setting up the direct debit they want which is why I generally pay them. Just because they're a public service and have a monopoly shouldn't mean that they think they can just waste their customers time like this... But clearly they see the opportunity

I have bought new property in Stanmore in November 2025, but renting my old house also in Stanmore.

I have received threatening letters at my rental address despite advising them that my TV License expires on 30/04/2026. They wanted to transfer to my new property. I explained my new home is being refurbished and does not have any TV's.

Despite this I have had at least three Letters. Their Departments do not communicate.

The last Letter late in February said they were investigating who owns the property and that I may be due a fine of £1000! Surely it is time now to cancel the TV License Fee? There is no independent ajudication or complaints regulator. The BBC Executive , then to the BBC Trust.

Two and a quarter hours hanging on the phone that is not answered on two occasions. Two complaints and an email got me nowhere. Only way to cancel my license and get a refund is by phone. Finally on the third occasion phone was answered after 20 minutes and it took another 25 to go through the process. So three hours all told and still no refund yet.

Oh Dear oh Dear, what a shower of horse manure you are lol. See your now employing university grads cos your desperate lol.

11 years of your naff letters ive had off you, and yet you still dont believe im legally licence free. Thats why i ignore all contact.

Your Salesman in their jumped up stab vests, dont scare me, your a salesman selling a tax.

You should be done for a Class Action Harrasment Suit, because frankly your disgusting.

Do Go away. Believe me, your at risk of serious injury if you continue to get on my man tits at my door.

Roger.

Don’t watch their channels anyway but they continue threatening with their letters and staff knocking at the door. Seeking legal help now as they are too much. Crooks!

The only reason its 2 stars is the lovley lady Alexandra who felt my frustration and was polite and listened. Unfortunatley, TV licences sending letters and harrassment txts stating im behind on my bill when my payment history shows otherwise. There is 31, 30, 28 days in a month in which you can make a payment of the bill. NOT WHEN YOU DECIDE...... People are struggling to pay bills and this company is harrassing said pple. And your going to increase the license!!!!!!! Definitley will be considering to no longer have a license and get rid of the TV.

My tv licence was due to be renewed on the 28th February 2025 but my tv broke so I decided not to renew it until I have bought a new tv so when I got paid at the end of march 2025 I bought a new one and decided to renew my licence at the beginning of April 2025 so I did but the tv licensing decided to back date my licence to the 28th February 2025 so I lost a month on my licence this year they decided the renew my tv licence on the 28th February and take the payment a month early it's going up from April 2026 to £180 it's a lot of money to pay to watch the same old crap

My partner and I are not using a TV, or steaming any program that requires a TV license.
TV licensing is constantly harassing us and threatening us with fines and prosecution although we said that we don't need a TV license.
I am finding this unbearable, it is like saying something to someone and them saying I don't believe a single word that comes out of your mouth. The world cannot operate like this. Stop harassing and bullying people

Trying to speak to a real person is impossible ,got directed to whatsapp chat which was what i can only describe as a gimmick of no use at all .Stop sending mail to my mums address saying your coming to visit property .She has passed away and property is going through probate .There is no ariel or wifi at the property .I have informed you of the situation and your still constantly sending mail to her address.Disgusting company with no morals ,have some respect and stop sending mail to peoples property when you have been told they are deceased and property is empty .

Ridiculously disorganised and inefficient charging systems.

Why do they scare people? I have anxiety attacks eveytime I see their mail of anything about them and I am not even breaking their law. This should stop!
Find other ways to get money in your lame channel. Who would want to watch your programs anyway.

I don't watch live tv. The last time i watched BBC, it was trying to pretend to be Netflix .

I prefer my 30 year old vhs tapes and internet radio .

I do not want scary letters forcing me to buy a licence which i can't afford and no option on the website to say "I do not want a licence. "

Not watched TV since 2023. Have always had the courtesy to inform them that I do not need a licence. This week received a letter stating “our records show someone has used BBC i Player on a number of occasions over recent weeks”. Not only blatant lies but another example of the intimidating correspondence they send out to people who have no interest in TV. Complained to them, telling them to stop harassing me.

Rang to cancel the tv license and the man on the phone felt like he was threatening me. I told him we do not watch live tv as we work full time and aren’t home but still insisted that an investigation would be done? What for? Absolute shitshow of a company. Taking people’s money and useless nonsense on tv.

These are liars, fraudsters and after your money! I tried to tell them I dont watch live tv or use bbc I player. They still i need a tv licence which Is a complete joke. These have carried on threatening me with enforcement officers and still trying to get money from me. All ur doing by not listening to me is sending enforcement out in which it will cost others to pay them.