I was unable to log in to the course I paid for, and despite multiple attempts to reset my password over the past few months, the issue remains unresolved for months . I was previously promised a... Ver mais
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Veja o que dizem as avaliações
Really poor user experience so far!!!. Joined the CEMAP course, sent an email asking if the content is updated to 2024 requirements, no reply. Now I can not get into my account, tried requesting a pa... Ver mais
Great Service..! Started a course with uAcademy but circumstances forced me to stop. Contacted Jay at uAcademy who listened, understood and, even though the course time limit had expired, was able... Ver mais
Took the Cemap course with uacademy and was able to pass. I did have to retake 2 of the exams (units 3+4) but that was more down to my own lack of preperation. The course here was the cheapest and we'... Ver mais
A empresa respondeu
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not able to access course for months
I was unable to log in to the course I paid for, and despite multiple attempts to reset my password over the past few months, the issue remains unresolved for months . I was previously promised a resolution (as per the communication below), but I have not received any updates or fulfilment of the promise below . This was promised in may 2025
“Due to this inconvenience, we'll be offering all customers a 6-month extension for any course they have purchased. We'll also ensure that you receive our CeRER course free of charge when it's released later this year.”
This prolonged lack of access and the absence of accountability from your customer service team is extremely unprofessional and disappointing
The CEMAP COURSE is OUT OF DATE
The CEMAP COURSE is OUT OF DATE. All the content in the course is wrong. I have mailed him many times but very poor response. some time no response at all. BE Aware, Be Aware , Be Aware.
Constant website issues and no replys…
Constant website issues and no replys at all when trying to contact them. Not impressed.
Most useless edu-service provider on…
Most useless edu-service provider on the planet. No responses to emails, you pay for materials and can't access them! Honestly, they shouldn't have a presence let alone, and online presence.
They don't respond to emails
They don't respond to emails. No customer service and no one to call for help and assistance. I emailed Jay 3 times no reply.
Amazing service by the staff that work…
Amazing service by the staff that work there. Very polite and respectful. So helpful. I am finally going back into education and these guys have helped me all the way. I just can’t explain how helpful they are. Thank you so so much.
Really poor user experience so far!!!
Really poor user experience so far!!!. Joined the CEMAP course, sent an email asking if the content is updated to 2024 requirements, no reply.
Now I can not get into my account, tried requesting a password reset but just get to a page "can not be found". Tried their contact form but form wont submit tried on a number of browsers. Why not have a phone number? considering doing a debit card charge back.
All what I needed to start!
All what I needed to start!
I use the website to call back with…
I use the website to call back with appointment and no one call me for info or query, after book 4, 5 times still no one call me back,

Resposta da uAcademy
muy buena atención del profesorado
Es un buen sitio la información es clara
Es un buen sitio la información es clara y la persona que me atendió. (Ainohady) fue muy amable.
Great customer service
Great customer service. Jay dealt with issue and resolved with favourable customer orientated outcome. Highly recommend website.
Fue bastante clara la información y la…
Fue bastante clara la información y la señorita que me atendió fue muy amable
10/10
Ask for jay
At first I had a lot of issues with UACB that lasting months however when I got a New Advisor called jay. He sorted everything out in a timely manner I could not of asked for a better advisor.
Gracias Inés, Gracias uAcademy.
Hace unos días, me matricule en uAcademy.
He de decir que al principio estaba bastante desubicada pero acabo de recibir una llamada de Inés y ha sido una maravilla me ha resuelto todo tipo de dudas tanto las que tenía respecto a la plataforma de estudio como académicas y burocráticas, sinceramente estoy muy contenta porque esta llamada me ha enfocado nuevamente a mi objetivo.
Aunque aún no he empezado a estudiar, sí que recomendaría uAcademy por la cercanía y accesibilidad que están teniendo conmigo.
En esta empresa todos trabajan para ti y la consecución de tus objetivos
Esto lo escribe una futura enfermera (Porque no tengo ninguna duda de que con uAcademy lo conseguiré)
Extremely helpful
Extremely helpful, very understanding, guided me through the process and made it bearable and easy to apply.
Extremely pleased with their services so far.
Nice and easy to learn and practice
Nice and easy to learn and practice. Money worthy training
Good content
Good content plus quick, convenient, flexible learning. u get all ur reply and doubt cleared in mail
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