UCR Consultants Avaliações 

441
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My account manager Kabeer was very helpful in finding two energy providers (gas and electricity), for the best price that the company I work for needed to pay. He rang and emailed me to give the info... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had the pleasure of working with Zain and Faiyaz for some time now, and they are absolutely amazing to work with. They’re incredibly thorough, professional, and always make the process smooth and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia Elétrica

Escrito pela empresa

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

441 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(441)

97 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

We received an unsolicited call in July…£500 fee for a switch they would have known could never happen

We received an unsolicited call in July 2026 offering a cheaper energy deal (for a deal already done?). A contract was e-signed the same day by a third-party site administrator who had no authority to sign for the company.

Our meter was already renewed with the same supplier for the same start date. That renewal had been confirmed in writing three months earlier and was nothing to do with UCR. The switch was cancelled as “In Contract”.

UCR then invoiced us £500 under clause 15 of their terms and threatened legal action. Their own paperwork shows their total commission on the deal was £53.46. (In our opinion a very suspect practice, ill leave the reader to decide?)

In our opinion, a broker that holds a Letter of Authority to check your contract dates should do that before selling you anything. We also think charging nearly ten times the lost commission is unreasonable. One has to ask what was the motive giving the information available to UCR.

Other reviews describe the same pattern.

Our advice: don’t agree to anything on a cold call, and read clause 15 before you sign. Dont give in, fight these practices with the complaints bodies.

10 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service over many years

A great service over many years. Easy to renew our contracts as UCR track for us ans call us when renewal is due. Takes all the hassle out of the process and gets us good deals. We have been satisfied customers for many years with UCR.

8 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

My account manager Kabeer was very…

My account manager Kabeer was very helpful in finding two energy providers (gas and electricity), for the best price that the company I work for needed to pay.
He rang and emailed me to give the information I needed in a timely manner.

14 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Dont use this company

Would never use this company again. Misleading and liers. Signed me up to a very high tariff and told me I was getting the best deal. Ive been fighting a battle now since may. Ucr consultants as done nothing to help me. Ive had to take it up by myself with the company they set me up with. Its been very stressful so please dont use ucr consultants youll get scammed

14 de setembro de 2026
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Resposta da UCR Consultants

I’m sorry to hear that you feel this way about your experience. However, I believe there may be a misunderstanding regarding the rates you are currently paying.

The rates you are on are no longer available in the market. If we were to arrange a new contract today, the unit rates would be approximately 20% higher than those you currently have on your unit rate.

With this in mind, rather than putting your business on an expensive tariff, UCR has actually secured a rate that is significantly more competitive than what is currently available. In that respect, UCR has worked in your business’s favour by securing the rates you are benefiting from today.

I hope this helps to clarify the situation and provides some reassurance that your current rates represent a favourable position in the market.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service helping to secure a good contract renewal going forward.

8 de setembro de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 4 de um total de 5 estrelas

Helpful staff

Helpful staff in this minefield of energy prices.

20 de agosto de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Amie is always very pleasant and…

Amie is always very pleasant and informative. She always seems to get a good deal for me. She has looked after me for a long time.

27 de agosto de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Great Company to Deal With

Great Company to Deal With

when you speak to the consultants at UCR they are very approachable, easy to deal with and not pushy. The service and after sales service is fantastic

20 de agosto de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Pravina

Pravina, our consultant always keeps me up to date with future increases and is very friendly, helpful and knowledgeable.

20 de agosto de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

The agent

The agent, as always, was informed and to the point, whilst also being very polite.

20 de agosto de 2026
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Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Time & effort is worth money to me

I have to do nothing to negotiate all my contracts. UCR do all the work. If there's a problem they sort it, often with great patience

20 de agosto de 2026
logotipo da UCR Consultants

Resposta da UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

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