UCR Consultants Avaliações 

441
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My account manager Kabeer was very helpful in finding two energy providers (gas and electricity), for the best price that the company I work for needed to pay. He rang and emailed me to give the info... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had the pleasure of working with Zain and Faiyaz for some time now, and they are absolutely amazing to work with. They’re incredibly thorough, professional, and always make the process smooth and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia Elétrica

Escrito pela empresa

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

441 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(441)

97 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

i am still waiting for an urgent call…

i am still waiting for an urgent call back re my new contract

10 de fevereiro de 2026
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Resposta da UCR Consultants

We have called and the agent has spoken to you, hope the call was to your satisfaction. If you can kindly update your review.

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Kyle Palmer was excellent

Kyle Palmer was excellent really friendly professional and committed to getting us the best prices he could.
I would highly recommend.

11 de fevereiro de 2026
Avaliação não solicitada
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Resposta da UCR Consultants

Thanks for leaving us a Five star review and pleased that Kyle has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Quality

Quite a seamless process with ever better rates.

10 de fevereiro de 2026
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Resposta da UCR Consultants

We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.

We truly appreciate your support.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Always honest and transparent

Always honest and transparent, got me the best deal changing my electricity provider for my business. Simple and straightforward,

10 de fevereiro de 2026
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Resposta da UCR Consultants

We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.

We truly appreciate your support.

Best wishes from the UCR team!

Avaliado com 1 de um total de 5 estrelas

Do your research.

Firstly, I cannot say for sure that this company will, or will not, save you money on your electricity. But from my experience I would be very wary.

Got a phone call while driving in the car, in which they said they were "YU Energy', with whom my current deal runs out in twelve months. "Did you get our email regarding qualification for our zero standing (daily) charge?". I asked them to call later when I would be back in the office.

Later that day I got a phone call from a very (too) friendly chap who told me that he "was from You Energy" and had "Great News, he could reduce my monthly bills". "Had I received their Email?". I had, so I brought it up on my screen, and it certainly looked like it was from You Energy".

Warning sign 1 - "Can I remind him what was the value of my last bill?".

Warning sign 2, once I had told him the value of ny bill - "We can cut your bill from around £1100/month to around £450". Wow! Didn't realise that electricity bills had come down, especially through the floor.

Warning sign 3, when I told him I had two meters and he said "Let me call you back after I speak to my manager, we might be able to bring the figure down even more.

In the meantime I check out TrustPilot, and to be fair, it's a pretty good rating with lots of positives. However, the 1 start ratings look genuine and make me nervous.

So I check out the email which has a contract starting twelve months from now, for a three year deal. Sure enough, my daily charge has gone down from £1.59 to £0, a saving of about £50 per month. However my unit charge has gone from 22p to 28p, an increase of £214 if applied to last month's bill. I'll leave you to do the maths.

When I get the call back, I ask the obvious question.

'Oh! Can you leave that with me for five minutes and I'll call you back?"

48 hours later, no call back.

As I said, maybe they can save you money, this is just my experience. Oh, and one other thing. Their commission was 10 x higher than my existing broker.

28 de janeiro de 2026
Avaliação não solicitada
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Resposta da UCR Consultants

We take all feedback seriously. However, after a thorough review of our records, we cannot identify any customer account, contracted agreement, or formal live proposal matching the details described in this review.

We categorically do not misrepresent ourselves as any other supplier, including YU Energy. Any suggestion that we would impersonate another energy provider is entirely untrue and not reflective of how we operate. Such allegations are serious and unsupported.

The pricing example quoted in this review also appears selective and incomplete. Energy contracts are structured around total annual cost, consumption profile, contract start date, and wholesale market conditions — not isolated elements such as standing charge or unit rate in isolation. It is misleading to present partial figures without full context.

Furthermore, the reviewer states they cannot confirm whether we would have saved them money and acknowledges that no agreement was entered into. Publishing speculative claims without having become a customer, while making serious accusations, raises concerns about the legitimacy and intent of this review.

If the reviewer is genuine, we invite them to contact us directly with verifiable business details so we can investigate the call recordings and correspondence referenced. Without this information, we are unable to validate the claims made.

We will also be formally raising this matter with Trustpilot for review, as we believe this post may breach their guidelines regarding authenticity and competitor interference.

We remain committed to transparent, compliant, and professional conduct at all times.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

dealing with the same…

dealing with the same advisor(Kabeer)helps alot,

15 de janeiro de 2026
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Resposta da UCR Consultants

Thanks for leaving us a Five star review and pleased that Kabeer has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Maya is helpful person and always finds…

Maya is helpful person and always finds a good deal

15 de janeiro de 2026
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Resposta da UCR Consultants

Thanks for leaving us a Five star review and pleased that Maya has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Danyal has helped me over a number of…

Danyal has helped me over a number of years now and always gets me a great deal.

15 de janeiro de 2026
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Resposta da UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Helpful and sorted.

15 de janeiro de 2026
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Resposta da UCR Consultants

Thanks for leaving us a review. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 4 de um total de 5 estrelas

Triennial Review of Church Heating Costs

Though it meant having to act speedily under executive powers Jessica's survey of the market means we now have one of our major costs locked in for 2027 to 2030 at a saving on our recurrent expenditure of c. £850 per year. That security justifies jumping early in this case in a volatile market

15 de janeiro de 2026
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Resposta da UCR Consultants

Thanks for leaving us a four star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Very efficient and friendly

Very efficient and friendly a completely easy transition to another electricity supplier. I found Jessica personable and knowledgeable.

15 de janeiro de 2026
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Resposta da UCR Consultants

Thanks for leaving us a five star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, very efficient

15 de janeiro de 2026
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Resposta da UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

UCR for our business needs.

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises .
Jessica not only secures us great prices but more importantly to us she is excellent at helping us sort out our different meter needs and keeping us organised . She is only a call or email away and deals with our enquiries promptly with a friendly approachable manner .

16 de dezembro de 2025
Avaliação não solicitada
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Resposta da UCR Consultants

Thanks for your wonderful review - we will make sure Jessica knows!

Avaliado com 5 de um total de 5 estrelas

Saved a lot of time on the phone

Saved a lot of time on the phone, very efficient, Saved a lot of money, thanks

5 de dezembro de 2025
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Resposta da UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Sanj helped me massively

Sanj helped me massively, after being stuck with other suppliers for at least 3 months regarding export.

Sanj literally sorted for us less than 2 days

11 de dezembro de 2025
Avaliação não solicitada
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Resposta da UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Avaliado com 5 de um total de 5 estrelas

Great deal Great Deal to my enquiries…

They responded well to my enquiries about our renewal proposal and managed to arrange supply without any standing charges which makes a huge difference to our energy bills.

5 de dezembro de 2025
logotipo da UCR Consultants

Resposta da UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

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