UFODRIVE  Avaliações 

453
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Members should be allowed access dash cam usb as I could be driving VIPs \executives and if I crashed myself and VIPs would need to view the footage. Secondly get rid of the €500 deposit as no other... Ver mais

Avaliado com 5 de um total de 5 estrelas

Cars are in great condition. Pickups and returns are e easy and convenient. There are always some issues with Teslas, but that’s not UFOs fault. The only minor thing is the app which looks more like a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mine was an all-round great experience. The registration and booking process was simple and the numerous videos and guides (how to find the pickup location, how to do various things with the car etc)... Ver mais

Avaliado com 5 de um total de 5 estrelas

Un service client qui est à l'écoute 24/7, une équipe formidable et des voitures récentes, très bien entretenu. Ufodrive est présent dans plusieurs pays, clairement l'essayer c'est l'adopter... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Locadora de Carros
  2. Local de Compartilhamento de Carros
  3. Empresa de Software
  4. Serviço de transportes

Escrito pela empresa

UFODRIVE is a radically better car rental experience. 100% Digital, 100% Electric - we make car rental fast, simple and easy. With revolutionary technology, UFODRIVE manages your electric journey meaning you never have to worry about range and charging. We even cover the cost of charging throughout your journey. UFODRIVE reduces the average 50 minutes at a rental desk to 2 minutes. Simply Arrive & Drive - No queue, No paperwork, No complex insurance or hidden extras. Zero emissions mobility combined with carbon credits for every customer to be used against future rentals! Our unique UFObays are located at premium city and Airport locations where customers can rent prime electric cars like Tesla, Polestar & VW. Delivery & subscription also available in selected markets. Launched in 2018, UFODRIVE has grown rapidly across Europe and the US and receives overwhelmingly positive customer feedback. Now available in 30 locations across 10 countries with many more on the way. Plan and manage your rental, access your car, and interact with our super responsive customer support team - all done seamlessly via the UFODRIVE App.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

453 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,5

Todas as avaliações

(453)

1 avaliação nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Car not fully charged

Car not fully charged, not well cleaned

9 de fevereiro de 2023
logotipo da UFODRIVE

Resposta da UFODRIVE

Thank you for your review and apologies that the car was not prepared fully to the usual standard.

Avaliado com 4 de um total de 5 estrelas

I enjoyed the simplicity of the…

I enjoyed the simplicity of the collection and drop off. Unfortunately, I didn’t get the car I originally booked but that’s ok. What I didn’t find strange is that I couldn’t see if I got a cheaper rate since I went from Tesla Y to a 3. I had no way of checking my previous booking rate! So im still confused.

9 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Zukunft der Autovermietung!

Schnelle und sehr unkomplizierte Abwicklung. Gute Fahrzeugauswahl und Top Service. Alles Kontaktlos und über App. Das ist die Zukunft der Autovermietung.

9 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can’t imagine renting anywhere else again

Obviously a move-fast-and-break-things type company, but easy to get resolution to problems. Responsive service via in-app chat and I always got what I needed fast. I can’t imagine ever renting anywhere else again. Far less hassle, far better cars, and I paid less than I would have elsewhere for a boring ICE vehicle.

9 de fevereiro de 2023
Avaliado com 4 de um total de 5 estrelas

You guys have great employees

You guys have great employees, but the process of getting a car was rather lacking. We were not able to unlock the car and an employee happened to be walking by and unlocked it for us, but then we parked and again couldn't unlock it. That same employee was amazing and drove to us with a new car. So thank goodness for him. Once this was straightened out we had a great time.

1 de fevereiro de 2023
Avaliado com 3 de um total de 5 estrelas

Car was in French and would not change…

Car was in French and would not change to English. Car was quite complicated to use for the first time a quick video of how the car worked would be needed

2 de fevereiro de 2023
logotipo da UFODRIVE

Resposta da UFODRIVE

Thank for your review. Video links are available in the FAQ to help with explaining the car functionality. Changing the car language is also relatively straightforward and our support team could have helped with this via the App chat. Apologies that you were inconvenienced during your trip.

Avaliado com 5 de um total de 5 estrelas

great way to rent a vehicle

Really liked the service, everything was very clear upon the registration. Picking up the vehicle was extremely easy! Also appreciated their costumer service support, very attentive, constituted by real people that really helped me in my questions.
I recommend and would use again for sure.
Only things I think should be improved: would be nice to be able to do the same things online and in the app. So far many things are not possible. Also the picture/ scanning operation always cuts my cards and had to interact with costumer support for this. Waiting for the fleet to increase both in vehicles and locations across the world! Good job!

2 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Easy to access process of booking, extending, modifying or cancellations, no extra payments. Just a little feedback - some more guidance or a helpline number when taking the car would be more helpful

1 de fevereiro de 2023

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