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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve ordered several wool long sleeved base layers and leggings now… nice and warm, good quality (no pilling) and great colours. At last a brand that does not add a load of plastic to sit against the... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great website, clarity and gast shipping witj updates. The item was high quality and we are ordering again.

Avaliado com 3 de um total de 5 estrelas

The delivery process is very slow and difficult. Ordered some products on Jan 15th to hungary. They set my order to express delivery. I wasn't home when the delivery arrived, and they marked... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received 3 beautiful, base layer, long sleeved tops within 2 days of ordering. Looking forwards to giving them as Xmas presents, Now I'm going to order 3 more sets for other family members. They insis... Ver mais

Detalhes da empresa

  1. Loja especializada em roupas íntimas

Escrito pela empresa

DILLING – a love for wool since 1916. On our website, you'll find clothing in organic, natural materials without harmful chemicals or heavy metals.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great priced natural base layers

I’ve ordered several wool long sleeved base layers and leggings now… nice and warm, good quality (no pilling) and great colours. At last a brand that does not add a load of plastic to sit against the skin! I will remain loyal to this brand long term for all base layers

18 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Je recommande à 100 % sans hésitation

Je suis ravie de mon expérience avec Dilling. Le service client a été exemplaire : rapide, sympathique et vraiment très attentif aux moindres détails.
Concernant les produits, je les adores et mon bébé aussi. On sent immédiatement le soin apporté à la fabrication et au confort.
Je recommande cette marque à 100 % sans hésitation.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The delivery process is very slow and…

The delivery process is very slow and difficult.
Ordered some products on Jan 15th to hungary.
They set my order to express delivery.
I wasn't home when the delivery arrived, and they marked it as "delivery denied" and returned it to the producer company.

The delivery company could have been misteken.

The products have arrived after a long time.

The quality of products is actually very nice, no issue about those.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da DILLING

Resposta de DILLING

Dear József,

Thank you very much for your review and recent order. I am very sorry for the trouble you have faced as that is not our hope at all.

I am very sorry that the first delivery did not succeed, as this is never our intention. I can see a replacement parcel was sent out by us and is due for delivery today :)

I apologise again for the trouble.

I look forward to you receiving your goods and wish you a lovely day.

Kind regards,
Hannah

Avaliado com 3 de um total de 5 estrelas

I bought two types of t shirts

I bought two types of t shirts, three each

They were great brand new but around 75% shrunk after a few months use.

I will not be buying more.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da DILLING

Resposta de DILLING

Dear Alistair,

Thank you for your email and feedback.

I am very sorry that you have had this experience with one of your DILLING products. This is not what we intend.

At DILLING, we do everything possible to make as green and environmentally friendly products as possible. Therefore, our organic wool is not super-wash treated as most other wool products in the market are.
When super-wash treating wool, all itchy hairs are removed with chlorine and after this the wool fibres are covered with a thin layer of plastic. This makes the the wool very soft and resistant to wear.
However, this treatment is not good for our environment. Therefore, we want to offer products without super-wash treatment. Our organic wool has undergone other treatments to make the wool soft and nice to wear, but without any chemicals, which is why we can still call it organic :-)

We do lots of washing tests all year round to make sure that our products act the way we want them to when washed.
All tests show the same. When washed according to our washing instructions, the wool will not shrink more than 5%.
It is important to use a wool program on your machine with a maximum temperature of 30 degrees and a wool detergent.

Can I ask what setting the machine was set to? And also what detergent you used when washing the item?

We try very hard to inform our customers about how to wash the wool correctly, both on our website, on the clothing label inside and there is also a small paper guide in your parcel when you receive an order.
If you have any idea of how we could inform this in a better or even clearer way, I would love to hear your ideas :-)

Could you try to send me a few pictures of the product which has shrunk and your response to our email hello@dilling.com? Then I will do my best to help you.

I look forward to hearing from you and wish you a lovely day.

Kind regards,
Hannah

Avaliado com 5 de um total de 5 estrelas

Great products and excellent customer service

I'm a huge fan of these products, particularly the merino wool long sleeve tops, which I wear as a base layer in the winter and also look great as an outer layer in warmer weather. The t-shirts are also super flattering and have a lovely drape. Recently I experienced amazing customer service when an order just before Christmas went astray. Hannah quickly sent out another order for me with a different delivery company all while keeping in contact with me about what she was doing. The new delivery company was brilliant and the order arrived on time.

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality Comes At a price

I have purchased a number of merino wool items from Dilling firstly they are a pleasure to deal with am it is seamless and customer service is wonderful.
A friend whom has been buying from them for a number of years recommended them to me and said quality comes at a price but lasts an eternity
The items themselves are wonderfully made and ethically conform.
Quality
Construction
Comfort

All five star

Thank you guys look forward to doing business with you again.

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Quality and Price

I purchased 2 balaclavas for my upcoming trip to France. Very pleased with the quality and the fact you can easily breathe through the fabric. For the quality I would have expected to pay more. The washing instructions are very informative…..’’always use Wool Detergent’’. Will definitely be looking at more pieces when I return.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m new to this brand but very…

I’m new to this brand but very impressed so far. Best thing for a taller person is the generous length of garments - an extra inch or two makes a lot of difference and is still quite hard to find on men’s clothing in the UK.

13 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptionally soft and comfortable 100% Merino fleeces

I'm a sucker for Merino wool garments generally, but these are the highest quality, softest and most stylish Merino fleeces I have found. Most "Merino" fleeces (and many other products) are as little as 50% Merino wool - these are 100% wool, and yet incredibly soft. I find them incredibly warm, light for wool, and great for general wear in winter and also hiking as a mid-layer (or top layer when ascending). They can get soaked in sweat and not smell at all, and are more windproof than traditional fleece, while using ethically sourced wool. Worth the price.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible quality

Terrible quality, the origional long johns laddered and fell apart within a year. when i complaned they replaced them, however only for the same thing to happen again. they have serious quality contril issues and given the cost of them i woould not reccomend buying from this company

29 de janeiro de 2025
Avaliação não solicitada
logotipo da DILLING

Resposta de DILLING

Dear Nick,

Thank you very much for your review and I am very sorry to hear this as it is not our hope at all. We would never expect our garments to only last a year.

It does sound as though you have received some faulty items as they should last much longer than this. I would like to help you as best I can. In order for me to do this, please may you email an image of the affected item to hello@dilling.com

I can then ensure you do not get this experience again. It may be that you would be more suited to our single wool products which are our most durable items.

I am again very sorry for the trouble and look forward to helping you with this.

I hope this is helpful and I wish you a lovely evening.

Kind regards,
Hannah

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