Eufy Avaliações 1.680

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Eufy S210 . Good picture quality but let down by very weak chime volume. Even at 15/20 feet it is very difficult to hear even when set at maximum level. Very disappointing that no additional chime un... Ver mais

Avaliado com 5 de um total de 5 estrelas

I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Ver mais

Avaliado com 4 de um total de 5 estrelas

Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Ver mais

Avaliado com 5 de um total de 5 estrelas

Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos

Escrito pela empresa

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Great product

Ordered video doorbell to go with my cameras got the s330 came within 2 days very easy to install great picture quality and no subscription great service

14 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Great product

Everything was easy and simple to set up,just follow the steps and that’s it.
The video quality is good and the price for the cameras was very good giving the fact that I managed to find them on sale.Motion detection works well and the charging from the solar panel is way better that I expected.

14 de março de 2026
Avaliado com 4 de um total de 5 estrelas

All good so far....

I have given 4 stars because I have not yet installed the cameras, but service, speed and price were all good so if the cameras are as good as I hope they will be I will bump up to a 5. All good so far.

14 de março de 2026
Avaliado com 3 de um total de 5 estrelas

I really like this brand but…

I really like this brand, although previously I had an issue of being sold out of date tech with a long battle I managed to get it sorted out.
The software is great but in need of a few tweaks such as the notification to allow it to track you when your not at home, you can’t get rid of it without clicking it and it taking you to your permissions settings then clicking back on the app an it goes until next time, its really annoying, also I bought a extra cam recently for my kitchen and it has SD slot and the setting to use your Homebase 3 is hidden an not with the other storage settings in hope that you purchase the cloud back up which is frankly money grabbing… the AI face recognition could also be make easier to add and remove

6 de março de 2026
logotipo da Eufy

Resposta da Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Avaliado com 3 de um total de 5 estrelas

Battery discharge fast ,

Battery discharge fast ,
waiting for an update to rectify the problem
Still waiting!!

13 de março de 2026
logotipo da Eufy

Resposta da Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Avaliado com 4 de um total de 5 estrelas

Great performance and subscription free.

I recently made the switch to Eufy Doorbell (S330), Homehub 2, and Eufycam 2c from their Ring equivalents to avoid the increasingly expensive annual subscription renewal. I’m 3 weeks in and have been delighted with the Eufy devices’ performance so far. The video quality is excellent and the notifications work really well. I’ve had to make a few changes to the settings to get to the right level of surveillance sensitivity in order to pick up events and record their full duration, but for those who like a little more control over their devices, there’s a lot more configurability than I had with Ring. My only negative is that the battery life is nowhere near the 180 days promised. I’ve already had to recharge the doorbell whilst the camera is at 46% after 19 days. This could be down to my settings, but there’s little point in having the devices if you don’t capture and record events on your property.

12 de março de 2026
Avaliado com 2 de um total de 5 estrelas

Spent hours trying to get the chime to…

Spent hours trying to get the chime to link with the doorbell. Failed.

12 de março de 2026
logotipo da Eufy

Resposta da Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Avaliado com 3 de um total de 5 estrelas

Initially I loved it

Initially I loved it. However I have had to replace so many bits in 12 months. The worst bit being a small plastic flap in the dust hopper came off and I couldn't replace that small bit I have to buy a whole new dust bin which seemed excessive

4 de março de 2026
logotipo da Eufy

Resposta da Eufy

Dear valued customer,

We're glad to hear you initially loved the product, and we're sorry to hear about the parts replacement issues you've experienced.

Regarding the Dust Bin Flap:

We want to clarify - if the small plastic flap broke during the 12-month warranty period, we would have provided a free replacement dust bin under warranty coverage. Physical damage to parts like the dust bin is covered by our warranty.

We're Here to Help:

If you're still within the warranty period or have other parts concerns, please contact us at uk.support@eufy.com with:

Your order number
Photos of the damaged part
We'll arrange a free replacement right away.

We appreciate your feedback about the need for smaller replacement parts - this helps us improve our spare parts offerings.

Best regards,
eufy Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Excellent product

Very easy to set up, with a sleek and elegant design. The functionality is excellent—both the vacuuming and mopping work seamlessly, and the scheduling feature adds even more convenience.

9 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Eufy floodlight camera with…

I bought an eufy floodlight camera with internal storage. Paid £150 great value, much better picture quality than my previous Ring floodlight camera. And with the added bonus of no annual fee!
Very easy to set up and install. App very user friendly, nightly recommend.

3 de março de 2026

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