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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don't use them .A bad,dishonest company that will falsely block your emails making you think that there is something wrong with security safety or password only for you to have their technical departm... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yahoo email is so buggy it's untrue. Today, using search to find an email I needed the first one from this correspondent. I couldn't see it. Turned out it was hidden under the banner advert at the b... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yahoo UK doesn't seem to be available - we had 5 powercuts a few weeks ago and when I signed back in, I had been switched to Yahoo.Com which is the US Version - it is bloody awful to say the least, I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Support from a Yahoo specialist is not available. Please search our help articles for assistance. If you have a product subscription that includes technical support, check that you've entered or ar... Ver mais

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Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(151)

84 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Unable to block phishing or spam sender

Senders are able to include "From a Trusted Sender" in their emails which then means you cannot block them. All you can do is delete the emails. Yahoo support simply didn't help, saying they couldn't view the info I sent them. They didn't need to see the images, I explained by text. They had no response.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Old emails missing

Old emails missing! Since being forced onto the new style account I have lost old emails. I now have emails from 2023 only to present day. The old account I had around 8 pages to go back over, now I just one page. Does this mean emails will be deleted on a rolling basis? If so this is worrying. Can not get a reply from yahoo they too seem a faceless company.

11 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable Rubbish

I operate my Yahoo Mail account from 3 different computers depending upon where I am. I also use my mobile phone.
Every time I go to log in on my computers I have to prove I am not a bot
I am asked to tick small boxes with grainy out of focus photos of certain items.
This is a very limited way of proving who I am and being visually handicapped I'm ticking boxes forever
Then I get locked out
If I use my phone I get in straight away.
So this proves what a stupid user unfriendly way the "I'm not a robot" system is
Yahoo your system stinks. You have no interest in your users "welfare"

25 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

lost password

good evening...I lost my yahoo email password and it won't let me in because the recovery email to which the reply for the forgotten password is sent has been deactivated due to non-use (always yahoo if you want to check). Now I have a new one...is it possible to regain possession of the account in question? thanks

11 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer care negligence / No response to reported emails on dark web

Contacted yahoo to delete two of my emails as they were on dark web and was a huge security risk and couldnt log into yahoo account to delete them myself verification process is flawed. Have sent them passport, driving licence, pics of myself as requested and still not been able to get into account or have they deleted them as I have requested, this has gone on for over 2 months. AVOID YAHOO AT ALL COSTS - Customer car X chat, ringing them is total waste of time. Court action for negligence is only way forward to make sure my two email accounts are deleted

2 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

manipulative provider

turned into a scam service - lock all out of their a/c's, fail to send verification codes, offer a paid subscription service to get anyone help for logging in - well done yahoo ... a self-inflicted wound / manipulative business model. A message to all yahoo users ... go to another, non-manipulative, provider as yahoo is not worthy of your time.

1 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Urgent Complaint - DELETED emails!

Urgent Complaint – Failure to Restore Emails

I am writing to formally express my dissatisfaction with the handling of my recent service request regarding the loss of emails from my inbox and sent folder. Despite multiple attempts to resolve this matter through your customer service channels, I have yet to see any action taken to restore my emails as promised.

I noticed that a significant number of emails had been mistakenly moved to my trash folder. After promptly contacting your customer service team, I was assured that all emails would be restored to my inbox. However, despite repeated follow-ups, no action has been taken, and my inquiries have gone unanswered.

This lack of responsiveness is unacceptable and severely impacts my ability to retrieve important communications. As a customer, I expect the service provider to act in good faith and fulfill the commitments made. The continued disregard for my concerns demonstrates a failure in customer care and service reliability.

I request immediate intervention to restore my emails to their original location. Don't know exact date, because that was deleted too!

7 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THEY DO WHAT THEY WANT TO YOUR ACCOUNT!

They switch people to some disasterous new version and do not allow anyone to go back as well as not listening to any of their customers.

IF YOU WANT EMAIL WITH THE COMPANY THAT CHOOSE TO DO WHAT THEY WANT TO YOUR ACCOUNT WITHOUT YOUR AGREEMENT - IT IS A GOOD CHOICE!

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Over 12,000+files vent into the Trash…

Over 12,000+files vent into the Trash buket, in 10 seconds, buket has no "Restore" or"RECOVER "button or any other option to restore those 12,000 + files built up over 25 years. Some very important files, all of the car related informations, MOT, Tax, insurance, House,Gas, electric, water, TV, licence, so many other Purchases related documents, insurance, appointment , healt related files,Children, birth related documents for all the family concern maters, job related documents, files been keeping all under the different files name. Home domestic appliances their purchases, warranty and insurance documents, etc...I have been using Yahoo Mail since from their first early years and I didn't see any problems, but lately they added new service which it could be useful, specially receiving unwanted emails from only that company could be all deleted. I have already used one's, that worked ok, removed all the previous unwanted emails gone into trash buket and just to delete them from the buket all OK. But two days ago I tried to same way to delete all the emails from a company, I pres the button, in 10 seconds, later I see all my other files gone in to trash buket. And I noticed, there's No "RESTORE BUTTON"?!... That was shocking Worst thing is the Files didn't stay together as they moved, probably they settle in date order, so no control over the files?! If there was a restore button like Trash Buckets has wouldn't be a problem like thats. Last two days I am trying to restore each individual files back into their own files. It's painful, so much time consuming.God know, How long is going to take time to recover all those files. (other worries I didn't left them in the trash bucket, move into the "in the Box", because they may be all deleted if I left them in there)!?...
So, Yahoo must find a solutions and add a restore button if anyone accidentally deleted the wrong files they can recover the files.

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID.

AVOID.
Utterly useless - one of the worse companies I have ever encountered. No customer service and clearly want no contact from anyone to resolve any issues. I will be moving to another mail provider asap which will be a real waste of a lot of time. Thanks Yahoo.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Utterly useless

Utterly useless. Now into week 2 of receiving this error message 'Uh oh Looks like something went wrong.

Please try again later'. The online support is out of order (has been for a week). Utterly awful in all ways.

Then tried to chat online - of course it just disappeared into a black hole. So then tried to google search any way of contacting. There was a contact link that gave you two options - neither of which was relevant. Simple and unbridled contempt for their customers - this combined with unimaginable sheer incompetence makes for a very potent mixture.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can not mail Yahoo

I work as a freelance journalist and depend on reliable mail, but in the past months, some business partners have told me they cannot mail me. I receive emails from others so the problem seems to be on/off. I have tried to contact Yahoo but it does not seem they have a contact formula or an email address which I find extremely unsatisfying.

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Yahoo is a case to report to the Bureau…

Yahoo is a case to report to the Bureau of Consumer Protection and any layers. Yahoo deliberately locks you from accessing your data. You get your data (all your private and official life) back if you pay money. Or deliver a pile of sensitive personal data about your identity, even a photo? Does it call blackmail? Or data phising? Though they exclude all warranty for their faults in they world wide activity, they are very "ancious', that your account about that yout sccunt wont be accessed on "unusual" way. And they lock your access. Dumb! Exposed by themselves. And warranty can not be excluded and access to the own data can not be refused. Case of law.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Yahoo mail security doesn't work

Yahoo locked me out of both email accounts through no fault of my own causing wasted time, hassle, and stress. The cause? Something as small as using different browsers and devices. Something I and lots of people do. They dont give a viable way to get back into accounts either, despite them having my recovery email. This thoughtless design is why I have left yahoo mail. Yahoo mail functioned to a mediocre level for years which is why I kept my email accounts.

5 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

can't change my password

I can not change my password on yahoo mail. I did everything in the instructions on yahoo mail. I even looked up on the internet on how to change the password and followed those instructions (same as the instructions in yahoo mail.) And the password is the same as it was before. All I seem to be able to do is to upgrade to yahoo plus. I can't afford to pay for yahoo plus (I can use that $5/month to pay for food or bills). for security how do I change my password?

11 de setembro de 2024
Avaliação não solicitada

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