uk.vevor.com Avaliações 1.158

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Dreadful company that sells cheap products designed to break. We bought a wire walk in chicken shed at considerable expense. After just over a year of use it collapsed completely, almost killing the a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great quality durable product which I hope to adapt in order to utilise the pole to dredge a large pond. Unjabbed Mick.

Avaliado com 5 de um total de 5 estrelas

Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... Ver mais

Detalhes da empresa

  1. Exportador de Equipamentos

Escrito pela empresa

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 1 de um total de 5 estrelas

Came with missing parts

Came with missing parts
Customer service asked me to take a picture of the missing part
Says it all
And unable to speak to anyone

11 de novembro de 2025
logotipo da uk.vevor.com

Resposta da uk.vevor.com

We regret you received your order with missing parts and had trouble reaching us. We'll review our processes to improve our support and prevent this. Thanks for the feedback.

Avaliado com 1 de um total de 5 estrelas

Bought a large handrail from the company

Bought a large handrail for £150 in September 2023 . Noticed rusting of the screws within a few months of installation. Thought this might be normal. Within about 18months the whole handrail was rusted. It looks unsightly and is a concern as to it's safety and functionality. I contacted the company for advice this month as would have thought an item that had good reviews and was meant to be for the outdoors would last longer than two years. I have been offered £20 compensation which wouldn't even cover the cost of treatment for the rail but also surely the product should have been treated against rust especially the screws and bolts row ensure safety? I wish I could upload a photo as to what I mean. Extremely disappointed especially as the item was quite expensive and took a lot of installation. I wanted to write this review to make people aware that
1) make sure you report the rust that will happen within two years.
2) maybe look at other handrails that offer rust free guarantee for longer than two years.

10 de novembro de 2024
Avaliação não solicitada
logotipo da uk.vevor.com

Resposta da uk.vevor.com

Dear Customer,

We sincerely apologize for any inconvenience this may have caused.

We have received your feedback and have communicated extensively with our technical and after-sales teams regarding the rust issue on the [Iron Square Tube Straight Double-Column Handrail].

First, please allow me, on behalf of the company, to express our sincere apologies for any inconvenience the product has caused you. We fully understand that seeing rust on a product, regardless of whether it is under warranty, is unpleasant, and we appreciate your time in informing us.

We have carefully reviewed your situation. Based on your purchase record, the product is indeed past its agreed warranty period. Therefore, we cannot provide you with free replacement or repair services, and we ask for your understanding. As a responsible brand, we must treat all customers equally and strictly adhere to our established warranty policy to ensure a fair consumer environment in the long term.

While we cannot provide services within the warranty period, we sincerely hope to alleviate some of your concerns and offer some support to the best of our ability. Therefore, we have prepared the following solutions for you:
We understand your difficulties. Therefore, in order to make up for your loss, we are willing to give you 20GBP as compensation, and you can keep the product without returning it. Are you willing to accept our refund compensation? After your confirmation, we will immediately refund you to your original payment account.


If you still have questions, please feel free to contact us.

Sincerely,
VEVOR

Avaliado com 1 de um total de 5 estrelas

Total waste of money

Total waste of money. Bought an awning and the main poles bent due to the wind. Virtually imposible to get any backup. No replacement poles available. Do not recomend anyone buying their products.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Fence post shoe

Fence post and hor, was poor quality.
It fell apart when being knocked in.
I won't be be buying any further products here.

6 de novembro de 2025
logotipo da uk.vevor.com

Resposta da uk.vevor.com

Dear customer,
We received your review on trustpilot.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team

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