First time shopping with UK Camping & leisure and had a great experience. We ordered a caravan awning carpet to fit our new porch awning. Delivery was free and very swift and we received a top quality... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lowest price but fast delivery. Very pleased with Vango Palmo 330 awning: well designed & made, top detail design ( eg. Int. & ext. Storm straps, various types of quaity pegs etc). Best I've bought in... Ver mais
An absolute bargain price for a new awning, delivered the very next day -- less than 20 hours after purchase. Cannot fault the product or the service.
I am still yet to receive my order which I placed. It has been with the courier for 8 days and they are now saying it’s misplaced! This is not the company’s fault but it may be worth thinking of us... Ver mais
Detalhes da empresa
Escrito pela empresa
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Informações de contato
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Reino Unido
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
4,2
Muito Bom
658 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fulfilled my order very quickly and…
Fulfilled my order very quickly and sold me an excellent product.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Thanks for your wonderful feedback Graham, we're glad you're an all round happy customer! We hope you shop with us again soon! Regards, UK C&L Team
Took my money for items that it didn’t have
Took my money for items that it didn’t appear to have. Subsequently cancelled my order without explanation and told me I have been refunded. But I still don’t have the money. I am highly suspicious and very disappointed.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Matthew, we're sorry you feel this way. As per our website, some items are held with ourselves and others depending on value and weight with our suppliers and would usually be shipped direct. We do ensure that our systems are up to date with our suppliers stock levels however, unfortunately this can happen from time to time when an order is unable to be fulfilled. We can assure you that we do not hold funds for unavailable items and these would've been returned to yourself at the time of cancellation. Funds will return to your account within 3-5 working days, this is as per your banks processing times and isn't something we have control over unfortunately. We have passed your feedback regarding this circumstance to the relevant teams and can only apologise for the way you feel about your recent experience with us, we can assure you this was not intented to cause any inconvenience or mislead you. We hope you will consider shopping with us again in the future and you're welcome to reach out to our Customer Service Team at any time to check stock locations before purchase if you are concerned. Apologies again Matthew. Regards, UK C&L Team
Great product
Great product
Very quick delivery
Great service
21 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Angie, thanks for your feedback. We're pleased you're happy with the service and delivery received! Regards, UK C&L Team
Highly recommended
Purchased 2x Stanley Adventure To-Go Food Jar.
* Great price
* Great product
* Fast delivery
Highly recommended
11 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Thanks for your feedback, we're pleased you're happy with your recent order and we look forward to your custom again in the future! Regards, UK C&L Team
Hi Im still waiting for my refund for…
Hi Im still waiting for my refund for the Thetford Potti
Hopefully this will be resolved soon
Thanks phil Husselbee
12 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Phil, we're sorry to learn you feel this review is required. We can confirm following receipt of the returned item, sent back at your discretion, your refund was issued promptly on 15/08 and this can take 3-5 working days to show in your account, as per your banks processing times. Regards, UK C&L Team
I found using you website very helpful…
I found using you website very helpful as I am not a computer person. The update on my delivery was very helpful and the delivery was spot on thanking you
15 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Thanks for your feedback Terry, we're glad the website was easy to use and you're happy with your recent order! Thanks for sharing with us. Regards, UK C&L Team
Excellent service
Had a problem emailed them had a response in a few minutes and probably resolved absolutely 💯 recommend them
14 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Rhoada, thanks for your kind words, we're so pleased our team could resolved this issue quickly for you! We look forward to your custom in the future. All the best, UK C&L Team.
Resposta da Uk Camping and Leisure
Hi Michael, thanks for your feedback. We've passed this to the relevant team for future improvements to be made. In the meantime, we are available to respond to emails within 24-48 hours and online chat is available Mon-Sat. Regards, UK C&L Team.
Excellent service.
Excellent service.. very polite, knowledgeable and great with advice
13 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Kevin, thanks for your feedback! We're pleased you're happy with the service and advice received! We look forward to welcoming you back to our showroom in the future! Regards, UK C&L Team.
Part came in less than 2 days
Part came in less than 2 days. Cant say more than that, excellent service
6 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Michael, thanks for your kind words. We're pleased you've been happy with the service received and look forward to your custom again in the future! Regards, UK C&L Team
Poor customer service
I purchased a sun canopy for my campervan. The first time of using it I noticed some small holes in the material. This didn't mean it was unusable, just needed replacing.
I contacted the customer service team and was told that they could replace it, but only after returning the damaged one first.
This was not convenient, as I had holidays booked and needed the (still usable) canopy.
I was then left with little choice but to accept their offer of a partial refund of £15.
I now have to repair the brand new canopy.
Very unsatisfactory.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Antony, we're sorry that you feel this way. We can assure you that a solution was provided to resolve this issue for you prior to the partial refund being confirmed. I'm afraid it is part of our process with any warranty items, that they would come back for assessment before a replacement can be dispatched, we're sorry this did not meet your expectations at this time. Regards, UK C&L Team
Very poor service, no refunds.
I bought a tent from them which had several pulls in the material. They told me the material would settle down and manipulate back into place, this was not the case as photos show pulls in the material.
They have refused to refund due to the faults and also want me to pay for the tents return postage. Under the Consumers Act they are legally liable to refund due to faulty goods and also have to pay for return postage.
It seems my only option is to pursue this via the small claims court and report them to trading standards.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
We're very sorry to learn you feel this way, we have looked into this and can see our colleague has provided a return collection request and can assure you we would not withold a refund from yourself. The information regarding the material was from the manufacturer directly, which was advice shared in your recent email contact with ourselves. Please revert to the email recently sent so that we can resolve this quickly for you and we apologise again for the inconvenience caused with the item not meeting your expectations on this occasion. Regards, UK C&L Team
Excellent service and the correct part…
Excellent service and the correct part which solved my problem straight away
1 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi William, thanks four your feedback, we really appreciate your comments regarding the excellent service received and are glad that this part solved your problems immediately! We hope to see you shopping with us again soon! Regards, UK C&L Team
Fridge handle
The handle was the right one easy to fit, it arrived on time and I was kept informed on delivery.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Ian, thanks for your feedback! We're pleased to hear you're happy with your recent experience with us and we look forward to your custom again in the future! Regards, UK C&L Team
Great service
Great, helpful staff, got just what I needed, cheers Paul
2 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Paul, thanks for your lovely words. We're pleased our colleagues were able to help get you exactly what you needed! Regards, UK C&L Team
A great product
A great product, arrived well packed and undamaged. Had to wait a bit longer for delivery. It would have been great if I had been informed of the delay due to damaged stock, instead I had to ask. A bit of a shame as otherwise everything was great. Would use this company again.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi there, thank you for your kinds words, we're glad your product met your expectations and can only apologise for the unforeseen damaged stock issue. We have fed your comments back, so that future improvements can be made in this area. We look forward to your custom again in the future! Regards, UK C&L Team
Good cover
Used the Fiamma bike cover for the first time last weekend,
For our bikes it is a little short on height, but looks a good quality and I used extra cords to fasten to rack.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Thanks for your review David, we're glad that the product has met your quality expectations and hope you have lots of fun out on your bikes! Regards, UK C&L Team
Great service and best price that I…
Great service and best price that I could find
2 de junho de 2025
Resposta da Uk Camping and Leisure
We really appreciate your feedback Kim and are glad you're happy with the service and price of the product purchased, we look forward to your custom in the future! Regards, UK C&L Team
Excellent customer service
Excellent customer service, welcoming and friendly staff who have brilliant knowledge.
29 de julho de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Hi Sophie, thanks for your kind words. We have shared these with our team! Regards, UK C&L Team
Parcel arrived promptly no problem with…
Parcel arrived promptly no problem with shipping.
Used this company as the pricing was significantly cheaper than anywhere else. Would order from camping and leisure again.
7 de julho de 2025
Avaliação não solicitada
Resposta da Uk Camping and Leisure
Thanks for sharing your positive experience with us, we really appreciate your feedback. We look forward to your custom again in the future! Regards, UK C&L Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.