ukecigstore.com Avaliações 

2.664
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely spot on. Processed and dispatched my order rapidly, parcel arrived within 2 working days in unmarked condition. The contents were accurate and unmarked. I'm very happy with the service... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have had not a good experience with UKECIGSTORE. Missing items and delayed delivery have been repeated multiple times making my experience really annoying. I hope you can fix your operation problems... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de cigarros eletrônicos

Sobre ukecigstore.com

Informação fornecida por fontes externas variadas

UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.

We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.

Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!

Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.664)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Happy customer✅️

I ordered few times from this website.Everytime the service was excellent,fast delivery,great products.
I recommend in 100%

18 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Prices & Excellent Customer Service

This is the first time I used this company and got an extra 10% discount off my order. I took advantage of the offer and ordered almost one of every flavour (SKE Crystal), I was emailed and told that unfortunately one of the flavours were out of stock and was offered a refund but I let them pick something to replace it.

The communication with Caroline was almost instant, I would highly rate this company for customer service and I will definitely be buying from here again.

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I thought it was best to check...

Brilliant service. I placed my order on line but I wasn't sure I had ordered compatible items, so I phoned to check and it's a good job I did because.they weren't ! The representative I spoke to was excellent she explained what I needed and helped me to order it.
She even told me that my revised order was cheaper. It kept getting better, first thing next morning there was my order.THAT WAS FAST !!! I'm extremely pleased with Ukecig and will definitely be ordering again with them.For professionalism and assistance ***** For price ***** and for speed*****. Thank you.

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy

I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no faffing about another was sent out as soon as I spoke to them.. I received the replacement 2 days later and its working perfectly fine. Great customer service, couldn't recommend this company more

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can not recommend these guys enough

Can not recommend these guys enough! The service is another level. Delivery so quick. I received an email tonight reminding me I had left an item in my basket, I really appreciated that as I was held up with work & forgot to checkout.
Cracking service thank you so much.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Demi in…

Excellent service from Demi in Warrington store today. Demi & Kirsty we’re very helpful, informative and professional in their advice and recommendations - I will certainly be back
Well done and thank you to you both

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Firstly I placed an order on Monday for…

Firstly I placed an order on Monday for 2 day delivery via Royal Mail. Royal Mail have blantely lost the package as they keep stating it has arrived at one of the sorting offices on the tracking and won’t update. It’s now a Thursday and I decided to place another order for the same items for same day delivery and paid an additional £5.99 for same day delivery only to wait until 9pm to get an email from the courier saying I won’t get my package today. I am quite annoyed and pissed off for the run-around and I don’t live close to Wembley to go to the store and buy it. Currently at the moment I’m waiting for them to respond so I can get a full refund for both orders I placed and never received

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont bother ordering if you’re outside…

Dont bother ordering if you’re outside the U.K.!

… you’ll be charged a fortune on custom fees!.

They don’t give a flying F either when you enquire about it, terrible service for mediocre products.

Not at ANY point is it mentioned on their website / order form that the order is subject to custom fees!.

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Terea sticks

Just wanted terea sticks but had to go round the houses to get to that section. Other than that it was easy to place my order and the delivery was very quick.

19 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

BEST SHOP

Five star, amazing costumer support shipping is so quick less then 12 hours best quality products

30 de abril de 2024
Avaliação não solicitada

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