I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
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Veja o que dizem as avaliações
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contato
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I asked for a free quote
I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
Please avoid using
Please avoid using. Very disappointed as the cleaners damaged the conservatory guttering and left without saying anything or even telling me they had finished. Customer Services have not accepted my photographic evidence and any attempt to communicate by phone always goes to voice mail. It is a shame that customers are not trusted in a company that relies on franchise outsourcing. I would suggest more QA to ascertain the true quality of workmanship and the true professionalism of workers. This has surprised me and caused extra expense on a 3 year old conservatory.
Really reliable
Really reliable, efficient and hassle free service. Thanks guys!
Absolute scam company stay away.
Stay away . Trying to say i owed them money for cleans that weren't carried out. Threatening court action . Then they let it drop after I proved they we're trying to scam me . £48.75 better off.
Great service and always polite
We not book or order the company to…
We not book or order the company to clean our windows he came clean put slip to pay £20 came in garden without any permission and didn't clean all windows. Scamming why i need pay if they not been ordered for my address and the job not been done properly windows still dirty! Goole. UK
Good service
Good service. Low fuss and flexible for my needs
Happy with the service and matched the…
Very happy with the service and when price increased they matched the pricing to suit local competitors
Good service
Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!
Generally good
Generally good, a little rushed and kit not great on higher velux windows
This is a very scammy company
This is a very scammy company. Once they have you signed up, you will find it very difficult to cancel. I emailed them to cancel (because there's no online account) and they refused, not once but twice.
The first time they demanded to know why I wanted to cancel, as if it's any of their business. When I confirmed that I was cancelling, you would think that would be enough?
But no, they sent a second email, this time insisting that they couldn't do it without filling out their online form (well hidden until now). This email went to spam filter, so I didn't see it for three weeks.
Then, they started calling and threatening legal action for non-payment. It's not clear that any windows had been washed since then, but they still wanted payment.
It's a lock-in scam. Do not use this company.
Broke in Unsolited and clean windows and send an Invoice
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours garden, Jumped over the fence into my garden and unlocked my rear gate and had the cheek to post an Invoice throug my door for £25. this is absolutely not on and i HAVE contacted 101 about this and Ihave submitted a crime report for tresspass. i have cameras all over my house so can show them the videos.
Very professional
Very professional. Gleaming windows. my property has more than average as we are listed heritage building. excellent service.
Sparkling Clean Windows
Ive used this Company for a few years now. They come out to your convenience. The operator did a thorough clean. I would recommend them.
Inept unprofessional services
This is a cowboy outfit, never answer the phone hence a face less company. Operatives who submit an invoice stating the clean was completed = corrupt! Had on numerous occasions reported their actions, I have witnessed and recorded their inept service!! Give them a ZERO!!! For everything they claim to provide!!!The absolute arrogance and stupidity of the customer service Charging me for services which did not occur . Totally inept unprofessional services applied,give this lot a wide berth!!!
Good service and good price the window…
Good service and good price the window cleaner turns up when they say they will and goes a great job.

Resposta da Ukwindowclean
Good service
Good service, time of next clean not advised so a bit unpredictable

Resposta da Ukwindowclean

Resposta da Ukwindowclean
Regular monthly cleaning of windows
Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

Resposta da Ukwindowclean
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