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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Exact same issue(scam) as everyone else. Hidden charge of €49.99 without my consent when I only opted to pay €1 to have a cv put into pdf form. Refusing to refund & no help at all in email correspond... Ver mais

Avaliado com 1 de um total de 5 estrelas

NOT 1 STAR. Scammers of the highest order, don't even remember doing a £1 one off purchase but have taken £49.99 out of my account since DECEMBER without me realising, their 'support' email address bo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Got scammed by these for 49.99 in feb 2026 , stopped all bank cards etc , only to get hit again by them in march april too, when speaking to bank fraud they had managed to use new card as my wallet h... Ver mais

Avaliado com 1 de um total de 5 estrelas

I completely agree with what has been said by previous reviewers. This is an absolute SCAM! They even charged a full next month payment a few minutes after I asked for cancellation. One more thing to... Ver mais

Detalhes da empresa


Informações de contato

1,0

Muito Ruim

O TrustScore é 1 de um total de 5

459 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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1,0

Todas as avaliações

(459)

109 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

It is a scam

It is a scam. A massive scam. I try get a subscription but I cancel it after, a month later, I GOT A 50 POUND BILL ON MY CREDIT CARD. Whoever reads this don't use it. It will keep on going and you will have to contact your bank.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Plainly a scam operation which is a…

Plainly a scam operation which is a pity since the software actually works ok.
As with others my £1.99 payment (by debit card for a 7 day trial was followed by a£49.99 payment a week later.
The payment was taken by ultrapdf and the invoice was from PDFsmart.Clearly the same outfit.
I was ablle to access an account with PDFsmart and cancelled "my subscription" which was confirmed by email.We shall see if that is successful.
It is impossible to access any account with ultra pdf.So I emailed them as well.
My bank has blocked ultra pdf and i hope that that is the end of the matter. Hopefully my bank will reverse the £49.99 as these companies have a long scamming history.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Son estafadores

Son estafadores. Intentan cobrar 49,99€ por suscripción falsa. Por fortuna, la política anti fraude de mi banco lo ha detectado automáticamente y ha rechazado el pago.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ultrapdf est une arnaque

Ultrapdf est une arnaque: j'ai moi aussi été débité par ultrapdf de près de 50€/par mois avec au départ l'impossibilité d'annuler l'abonnement. Il faut aller sur le site de pdfsmart, ce que j'ai découvert par hasard.

11 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

estafadores!!

estafadores!!! me han cobrado 49,99 euros por una suscripción que yo no he hecho... intento darme de baja y ninguno de mis correos existe en su base de datos. Me ha tocado anular la tarjeta.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Got scammed by these for 49.99 in feb…

Got scammed by these for 49.99 in feb 2026 , stopped all bank cards etc , only to get hit again by them in march april too, when speaking to bank fraud they had managed to use new card as my wallet had paid for original 1.99 , so make sure you delete cards from wallets as thats how they also try again with new card added to your wallet on phone which i wasnt told on first incident !

9 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Utter scam

Utter scam. Do not use. Paid for one document and the following week was debited £46 as a un wanted / not agreed to subscription.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs!

I, like other unfortunates, initially thought I was paying £1 for a trial of PDFSmart. But despite sending me no subsequent information, they started taking £34.99 a month from my credit card. As I wasn't checking these bills properly, I didn't notice this for a while and I have asked my card company to cease any future payments & dispute past transactions as best they can.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PDFSmart

PDFSmart - please respond publicly

Like so many others who have shared their experiences here, I have been tricked by this company, who have continued to take payments long after my subscription was cancelled.
My subscription was cancelled on 5 June 2025. Despite this, UltraPDF (also operating as PDF Smart) has acknowledged the cancellation but continue to charge £49.99 from my account every month since.

As mentioned in several other postings on Trustpilot this is common practice for this company. They do not provide receipts and have made it almost impossible to find a way of cancelling unwanted subscriptions on theit website – not that it makes any difference when you do because they continue to take a monthly subscription once they have your bank details. This is then excused by a generated response quoting their so called AI generated subscription terms.

When I asked them to provide company legal details they ignored my request, using a tactic to deflect from the question. I advised them that under UK/EU law ( in which they operate ) the Electronic Commerce Regulations 2023 state that a business must make these details available to the consumer upon request, they ignored this too. I have to assume they do not comply with the law and work to their own standards which basically amount to cheating people out of their money, which given they work in many countries must be a very lucrative business

UltraPDF I invite you to offer a clear public response explaining why payments continued to be taken from peoples accounts after subscriptions are cancelled? Why you do not provide receipts? And why you have made it almost impossible to find a way of cancelling a subscription, as so many have detailed here on Trustpilot.

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Estafadores malditos

Estafadores hijos de put@. Me han cobrado 49,99€ de mi tarjeta. He bloqueado el pago recurrente solicité otra tarjeta y hoy han intentado cobrar otra vez. Aunque pida otra tarjeta ellos tienen acesso a los datos. Ahora estoy intentando que mi banco los bloquee. Tampoco hay manera de contactar con ellos por ningún lado.

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

scam

scam, I paid a single fee for a one-week service (it never mentioned a trial, nor automatic subscription enrollment). I was automatically enrolled into a service without my consent or knowledge as it was not properly communicated anywhere on the website or throughout my user experience.

18 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shame on you for stealing money monthly.

Shame on you Ultra Pdf, you took a 1.99 fee as agreed then a week later took £49.99 as a part of a subscription which I didnt sign up for since last June. I found this on January and reported to Barclays card who helped to dispute January's and but found I was charged again in Feburary back which I got it refunded but now, in March, They charge me once again which I just phoned Barclayscard. Shame.

24 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't ever use them!

I completely agree with what has been said by previous reviewers. This is an absolute SCAM! They even charged a full next month payment a few minutes after I asked for cancellation.
One more thing to add - another layer of their scamming practices is the fact that UltraPdf and PdfSmart is the same company. I had only an account with PdfSmart and they charged me twice! Once as PdfSmart and then as UltraPdf. Don't ever use them!!!

19 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM

SCAM SCAM SCAM - i signed up for the GBP1 option and then they put throught the GBP49.99 charge as well.

I did not authorise this, and they REFUSED to refund my money.

Beware.

16 de março de 2026
Avaliação não solicitada

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