Ultra Tune AustraliaAvaliações 

6.434
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Got roadworthy through ultratune Belmont vic. They drove car somewhere else and came back my stuff was all moved around roughly. It had just had roadworthy run out for sale so thought it would pass bu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ultra Tune Casuarina N.T. did a very thorough job replacing my Camry engine mounts. They even installed an extra engine mount free to keep within the amount quoted.

Avaliado com 5 de um total de 5 estrelas

Ihad a fantastic experience with Luke at Knox Ultratune and can't speak highly enough about the service he provided. He went out of his way to assist me when I called in with a flat tyre by removing... Ver mais

Avaliado com 1 de um total de 5 estrelas

Chevy at Ultra tune Frankston quoted $5000 for my son's truck without properly looking at it although having his truck for a whole month.My son was suspicious so opted out.The result.Chevy swapped out... Ver mais

Detalhes da empresa

  1. Veículos e Transporte

Informação fornecida por fontes externas variadas

Ultra Tune Auto Service Centres is a 100% Australian owned company with over 270 Service Centres Nationally. Ultra Tune provides both Fleet and Private motorists with a full range of services, each designed to be performed in a structured series of operating procedures ensuring faster, more efficient and performance enhancing servicing.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,9

Todas as avaliações

(6.434)

9 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Huge thank you to Redbank Plaza U/tune

Huge thank you to Redbank Plaza Ultra Tune. Stopped there this morning on way to Toowoomba for help with issue in car that had only just developed a few kilometres up the road. Guy on duty this morning (Saturday 15.01.22) was so helpful in getting us back on the road and on our way in no time. There was no delay and nothing was too much trouble. So appreciative! Highly recommend.

15 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Whitfords WA Ultra Tune Beware

Utterly disappointed with the service and attitude that we received. The clock spring was broken when they replaced out steering rack and they refuse to fix it or even attempt to find a resolution.

14 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First rate

Helpful, knowledgeable,competent, plus straight forward fair pricing. It doesn't get better with a mechanic.

13 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glen Waverley Ultra Tune.

I rang Ultra Tune in Glen Waverley to ask about getting my car checked, it was 12pm. I was told to come by at 2pm. By 5pm my car was fixed and parked in my driveway. Professional and honest mechanics. Highly recommend to everyone.

12 de janeiro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Really Disappointed can’t get the…

Really Disappointed can’t get the actual issue fixed
My husband drop car to fix engine light on issue and servicing at Clayton centre but they do car servicing without fixing the engine light issue. They just remove it and didn’t fix it. When we ask them to fix issue, they suggest to book another appointment when engine light comes on again.

Very disappointed with the service.

11 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service…

My day started off pretty terrible today with a breakdown on my way to work in Cheltenham. Until I contacted the mechanic at Ultratune Moorabbin airport!
He put me in touch with a towtruck driver that could bring my car in. And even though they were very busy managed to work out the problem and even find a replacement special bracket that had snapped for my quite old car. He had my car fixed and back on the road by the time I finished work at a very reasonable price!
The service I received today was fantastic, very professional and caring. I will now be getting all my future services done at Ultratune Moorabbin airport.
Thankyou for turning a pretty bad start to the day into a massive relief!

10 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mt Barker Ultra Tunes

Mt Barker ultra tune are freindly and exceptional people, i landed a flat tyre on SE freeway with 4 young children late in evening.

And Mt Barker Ultra Tune buisness closed at 5.30pm, but still made time to drive to location of break down after hours to provid assistance after hours.

I ask all locals or passer by to support this buisness in anyway as they are locals, and we need more of these buisness in the community that give back.

Regards S,Matthews

5 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad attitude

Bad attitude. I asked if my car could be plugged into because I have an engine light on and get a price how much it would be. Just got nope to busy

4 de janeiro de 2022
Avaliação não solicitada
logotipo da Ultra Tune Australia

Resposta da Ultra Tune Australia

Hi Lyle, we are sorry to hear that you were not satisfied with your recent visit to an Ultra Tune centre. Unfortunately this is our busiest time of the year and with people opting to take holidays with their cars, as opposed to air flights, this has made us even busier than normal. We must attend to those customers who have their vehicles booked in and sometimes can not attend to "walk ins". Again we apologise for any inconvenience this may have caused. Happy new year.

Avaliado com 5 de um total de 5 estrelas

Flat tire on New Year’s Day

My wife and I got a flat tire on New Year’s Day! I called every tire company I could find on the south coast with no luck until Tony answered his phone! Tony came into work specifically to get us our tire! Can’t thank him enough for his customer service and for helping us when we were stranded!

2 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had my car serviced at caroline springs…

Had my car serviced at caroline springs for a few years now and will never go anywhere else, Goran and Amanda are amazing and always very pleasant and easy to deal with. A+ with everything, very happy customer 😊

30 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

senior staff was rude

I am a returning customer I got my tyres replaced here early this year and was happy with that. today I went here and got turned down by old staff member / owner what ever he's position is. rejected for merely asking what type of oil is the appropriate for my car as I am ignorant about petrol engines. very disappointed. very rude staff. not coming back. ever. not recommend to my friends to get their cars done here as well.

21 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

I went and had an inspection done on my car, to find out what the source of an odd noise was.
I was given an extensive list of things wrong with my vehicle, and quoted $2500 in repair costs.
I went to my regular mechanic to have some of the repairs done, and one of the issues Ultra Tune had listed to me, apparently wasn't even really wrong with my car. This is something I was quoted $500 to repair.
The mechanic charged me to repair a single minor issue, under $100.
I will never go to Ultra Tune again.

13 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mornington's Ultra tune

Mornington's Ultra tune, was a very pleasant experience. The staff and the service was great, Marie was especially helpful in the assistance she provided.
Would definitely recommend to those seeking the same service.

19 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had Tyre problems

Had Tyre problems, nice bloke helped me out big time. Especially when it was his knock off time, went above and beyond to help me out.
Much appreciated
Would definitely recommend

18 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never Again!

We are in our mid seventies and took our car into Greenfields UT (6210) for $199 Service (which basically turned out to be an Oil change only.) Our car has been regularly serviced and has never missed a beat. An hour later, with only my wife at home they rang to say that this needs doing and that needs doing and when "unsafe" was mentioned she told them that they'd better go ahead and do them. Front rotors & pads replacement ($450) were the "unsafe" bit mentioned which I haven't got a problem with but it's all the other unnecessary add-ons. $99 for a brake fluid flush. (should have been part of the rotors & pads) Replace 4 spark plugs. $290. Replace ignition leads. $167. Unnecessary. Transmission flush $330 plus $181 for a filter. $55 to rotate wheels. To add insult to injury 2 x $13 to put water in the wiper re-fill bottle. Charged twice because of a rear wiper I presume, but front and rear are pumped from the one bottle. Remember, the car was in for a service and they're charging me to top up a wiper bottle. (2 Wiper bottles), So $2216 later. I'm not impressed and will never go back. Again to add further insult, when the car was returned, as soon as it exceeded 50kl/hr. it started sounding like a machine gun and had to be taken back to Ultra Tune. My guess was that it was the new left hand pad grabbing the new rotor but they wouldn't confirm or deny. It wasn't fixed right as even now the car has a small knock above 50kl/hr,

18 de novembro de 2021
Avaliação não solicitada
logotipo da Ultra Tune Australia

Resposta da Ultra Tune Australia

Hi John thank you for your feedback, naturally we regret to learn that you were not satisfied with your recent experience with us. As customer satisfaction is very important to us, we have looked into your invoice the 2 x $13 you refer to are actually windscreen wiper replacements and this does state it on your invoice. As to your other concerns we have asked the manager/franchisee, at the centre to give you a call to discuss further with you.

Avaliado com 1 de um total de 5 estrelas

Won’t fit supplied parts

Rang Strathpine Ultratune to get a job done told them it was a fit only as I’d already got the part from repco. Stated they don’t fit supplied parts. Stay away from anyone who won’t fit a brand new supplied part. They can put whatever spin they want on it but all it means is they can’t make money off the supply as well. Plenty of reliable other options around.

14 de novembro de 2021
Avaliação não solicitada
logotipo da Ultra Tune Australia

Resposta da Ultra Tune Australia

Thank you for your feedback. Unfortunately we don't recommend our centres to fit customer supplied parts as we have to give them a warranty and if we have not purchased them ourselves we can't get a warranty from the supplier.

Avaliado com 1 de um total de 5 estrelas

Just had my Hilux 4x4 Ute serviced at…

Just had my Hilux 4x4 Ute serviced at Ultra Tune Preston.
It took them just under 5 hrs and charged me over $780.00 just for a service. The car does have underbody protection and a pre filter but still found it very expensive. It usually costs around $450.00 at a 4x4 mechanic

12 de novembro de 2021
Avaliação não solicitada

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