This was our second time using umbrella transfers for airport drop off & pick up. They are excellent, I highly recommend, I very stupidly made a couple of errors with my booking & they changed it last... Ver mais
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We used Umbrella Transfers for transportation from Central London to Portsmouth Cruise Port. Easy booking and great prices. They met on time. Polite and pleasant drivers (especially Lucaz) and comfo... Ver mais
A empresa respondeu
Always use Umbrella Transfers-when I’m in London. Really efficient communication. Great drivers . Have recommended them in the past to my friends who also think they are great. I know I can always re... Ver mais
A great find for a long-distance journey when the trains were up the spout. Very capable driver, made good time and a reasonable price capped it off. They're app is also one of the better ones I've ex... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Umbrella Transfers specialise in Airport Transfer Services, Cruise Ports, Business Travel, Cities Connections, Chauffeuring Services, Day Trips and Events. We provide reliable and safe Airport Transfers from/to London Airports, including Heathrow Airport, Gatwick, Stansted Airport, Luton, City, Farnborough and Biggin Hill. You can choose between Economy and Executive Vehicles for your Airport Taxi Service. Well-maintained and clean cars, great drivers and support are there 24/7. Our main goal is to deliver quality taxi services with the best possible solution to our customers. You found the perfect solution if you are looking for a Professional Airport transfer service from/to London Airport. Book online now and save up to 20% compared to local Black Cabs.
Informações de contato
6-9 The Square, UB11 1FW, London, Reino Unido
- +442080045001
- bookings@umbrellatransfers.com
- umbrellatransfers.com
4,5
Excelente
33 avaliações
Não respondeu a avaliações negativas
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Professional chauffeuring service with…
Professional chauffeuring service with high quality customer service.
Can recommend to anyone..
10 de novembro de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your feedback! We're delighted to hear that you had a positive experience with our Professional London Chauffeur Service. Providing high-quality customer service is our priority, and we're glad that our efforts have been noticed. Your recommendation means a lot to us, and we're pleased that you would recommend Umbrella Transfers. Remember, our 24/7 support ensures a reliable connection with every UK city. We look forward to serving you again and maintaining the high standard of service you've come to expect from us.
Superb Taxi Service
I have used umbrella transfers during my visit to london. Well organized system. driver was on time, friendly and the vehicles are clean, I can recommend Umbrella Transfers service to anyone.
Good Luck ❤
4 de setembro de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for choosing Umbrella Transfers during your London visit! We're glad you found our service well-organized and efficient, with punctual and friendly drivers and clean vehicles. Your recommendation means a lot, and we're proud to offer reliable London Airport Transportation, including connection to every UK city, through our 24/7 supported service. We appreciate your trust and look forward to serving you again.
I am travelling frequently from Paris …
I am travelling frequently from Paris to London. UMBRELLA TRANFERS. excellent service rendered to me.
Thanks you - jiffry Hill
3 de setembro de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you, Jiffry, for your kind feedback! We're thrilled to have provided you with excellent service for your frequent travels between Paris and London. Your trust in Umbrella Transfers, known for its London Airport Transfers and London Airport Taxi service, is truly appreciated. With our reliable and well-connected options, including 24/7 support, we're committed to making your journeys seamless and comfortable. We look forward to serving you again on your future trips.
Perfect service with reliable drivers.
Perfect service with reliable drivers.. recommended for all.
3 de setembro de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your feedback! We're glad you enjoyed a perfect and reliable service with Umbrella Transfers. Your recommendation is greatly appreciated. We look forward to serving you again for your future transportation needs.
They charged me twice for a booking and are yet to refund me
They charged me twice for a booking and are still yet to refund me after nearly a week and are not responding to my emails. The driver on pick up was also late when we had paid extra for meet and greet. He was also not very accommodating, tried to charge us extra for wanting to make a drop off one street across from the original address. Which I think is very unreasonable. We were two young girls getting dropped off in London at 2am and he refused to drop us off a street over to save us walking alone in the dark. Would not recommend this company at all.
15 de julho de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Hello Isabel. Can you please contact us on accounts@umbrellatransfers.com and provide us with your booking ref number?
We do not charge pur clients twice for any bookings, if this happened it means your first transaction has been blocked by our system due to high probability of fraud transactions. Your money in this case would be refunded in 5 working days automatically - we do not have control over it - it is your bank and our merchant Stripe who handle all transactions very securely.
Second thing is - meet and greet service is included in our prices. If however there was a situation like this please let us know so we will investigate this matter.
Driver 20 MINS LATE
Our driver was 20 MINUTES LATE for our airport drop off. This is unacceptable!!!
Positives were that he was a good driver and the car was clean and comfortable.
28 de janeiro de 2022
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your feedback. We apologise for the inconvenience caused by the delay during your London Airport Taxi drop-off. Your experience falls short of our commitment to reliability and promptness in our London Airport Transfers. We appreciate your positive remarks about our driver's skills and the cleanliness and comfort of the vehicle. Your feedback is valuable as it helps us improve. We hope to serve you better in the future and ensure your journey aligns with our high standards of service.
Umbrella Transfers = Great service
We used Umbrella Transfers for transportation from Central London to Portsmouth Cruise Port. Easy booking and great prices. They met on time. Polite and pleasant drivers (especially Lucaz) and comfortable cars. Highly recommendable! This is our new partner for airport and longer journeys.
21 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your positive feedback! We're glad you chose Umbrella Transfers for your transportation from Central London to Portsmouth Cruise Port. Our commitment to reliable and comfortable journeys, including London Airport Transfers and London Chauffeur Service, is reflected in our services. We're thrilled that Lucaz provided a polite and pleasant experience for you. Your recommendation is highly appreciated, and we're excited to be your partner for both airport transfers and longer journeys, connecting you with every UK city. We look forward to serving you again with our reliable London Airport Taxi and more.
Cery helpful office Staff
Cery helpful office Staff. We have been pleased to organise our journeys with Akil and Sam on the office and they have been cery helpful. Overal experience was really great. Everything on time.
10 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for sharing your positive experience! We're delighted that our office staff, including Akil and Sam, contributed to your smooth journey planning process. Our commitment to providing reliable London Airport Transfers and London Chauffeur Service extends to every aspect, from our helpful office team to our punctual services. Your satisfaction is our priority, and we're pleased that everything was on time for you. We appreciate your kind words and look forward to serving you again for your future travel needs, ensuring another great experience with our reliable London Airport Taxi and more.
Excellent service
Great service both transfers to and from the airport with very friendly and helpful drivers.Highly recommended.
10 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your kind feedback! We're thrilled to have provided you with great service during your London Airport Transportation. Our commitment to having friendly and helpful drivers ensures a comfortable and seamless journey. Your recommendation is greatly appreciated, and we're pleased to have earned your trust for our Reliable London Airport Taxi service. We look forward to serving you again and maintaining the high standard of service that earned your recommendation.
Umbrella Transfers - Private Hire Specialists
On-time
On-time, comfortable ride, safe driving, and reasonable prices.
6 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for your feedback! We're glad you enjoyed an on-time and comfortable ride with safe driving. Your satisfaction is important to us, and we're committed to providing reliable London Airport Taxi service. We look forward to serving you again for your transportation needs.
Great service. Highly recommend
I have used umbrella transfers on several visits to london. Each time the driver was on time, the cars clean, the drivers well-mannered. I can recommend the company with a clear conscience.
6 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Thank you for making us your preferred choice for transportation during your London visits! Your positive experiences, including on-time drivers, clean vehicles, and well-mannered chauffeurs, reflect our commitment to reliable Airport Transfers. We look forward to serving you with the same excellence that defines our London Airport Taxi service.
Highly recommended!
I would recommend this company to everyone , absolutely amazing customer service so helpful and quick to respond to any enquiries.My driver was courteous and friendly, Thanks to his extensive knowledge i had a great journey and he was able to avoid traffic and I arrived with time to spare for my appointment.I will definitely be using them again!
6 de setembro de 2021
Avaliação não solicitada
Resposta da Umbrella Transfers - London Heathrow Gatwick Airport Taxi
Your glowing review truly brightens our day! We're thrilled our London Chauffeur Service impressed you. With our commitment to top-tier customer service and prompt responses, your journey with our London Airport Transfers was undoubtedly seamless. We're delighted that your driver's friendly demeanor and expert navigation ensured a pleasant and timely experience, showcasing our dedication to reliable transportation. Your recommendation means a lot, and we can't wait to provide you with another outstanding Airport Minicab London journey in the future.
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