Esther Robinson is my advocate. When I say EXCELLENT service, believe me. She works really hard with seeking resources and available care for her clients. I'm thankful for everything she does for me.... Ver mais
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Veja o que dizem as avaliações
Malissa is a very helpful person and caring person. She seems to understand and care about my limitations and try figure out what she can do to help. Sometimes I have to get up to get something from t... Ver mais
Cecilia is the best advocate that I had the honor of being associated with. She covered the areas that I had planned on covering. After she helped me with those areas she suggested some other area t... Ver mais
Carolina from Understood Care, has been a. complete game changer, in the struggle of Healthcare. Advocating for myself was too much; I was burnt out and nearly lost all patience. My decision to let he... Ver mais
Respondeu a 18% das avaliações negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mr Santiago Manrlique
understanding and helpful in getting me the help I need. I was very pleased and happy with my results.
My understood care agent (Angela) is…
My understood care agent (Angela) is very knowledgeable and helpful to the things that are important. And she works on trying to accommodate you with your needs. I truly appreciate everything that she does to help me.
I call my specialist my bulldog
I call my specialist my bulldog! She gets the job done. I have enjoyed working with her. Heidi your the best!!!
Rachel has been such a godsend
Rachel has been such a godsend she has been doing so much work to try to get this work to start I think people are just holding her back to have it started I don't know what's going on right now but I'm sure she'll make it go it's very kind and it's too bad that I can't meet her thank you
I’m very excited about having Bethany…
I’m very excited about having Bethany as my advocate. She has kept her word about calling and started the ball rolling for me. Thanks
I'm really grateful that I got Bethany…
I'm really grateful that I got Bethany as my advocate. She's doing wonderful things. She's listening to me and she comes up with ideas to help me. Every time she calls, i'm sure the things would just keep going better.And better with her
Review for Derage
She has been very honest with me. And done everything sShe has been very honest with me she said she said
I thank God for ms Joan , she is a God send.
I feel very fortunate to have someone like Ms. Joan as my sponsor, she came in the nick of time. I really needed help and she got right on it( my problem)
She is and was a very good advocate , she helped me so much , like my guardian angel rift on time, she is v the best, patient, and caring. She got things done for me, thank you Joan. With gratitude.
Mary Williams.
Heidi
Heidi
Wow, I always look forward to hearing from her, always on track, helping to prepare me for a important meeting, or overcoming a day to day obstacle. I was wondering what the heck I would do with out her, so helpful
and enthusiastic, she's just what I need.
I was given resources that were helpful
Joan my avacate and amazing personality…
Joan my avacate and amazing personality she is really helpful and I can really talk to her I feel truly happy 😄😁 with how much she try to assure me good things going to happen for me on her watch she made me a believer so far so good 👍😊😁
I got started out with a rough start…
I got started out with a rough start with you guys then I was finally matched with a great advocate. If I haven't checked in with her then she makes sure to check in with me to make sure I am okay and to remind me she is here for me.
Heidi is very professional
Heidi is very professional, polite and caring. She follows through until the end and gets results. I loved working with her and appreciate her so much!
She gives me hope that she is working…
She gives me hope that she is working diligently on fing me housing. Puts my name out there like no other. Gives me hope that one day I could stand tall again. Keeps me informed on what is available. Gives me no doubt that she cares. Keep up the good work. I believe in her power to make me whole again.
Brianna was simply a God send
Brianna was simply a God send. I feel she went far above & beyond her job description in a very touchy & critical situation. She helped resolve my problem & to say I'm very satisfied would still be an understatement. Thank you for EVERYTHING you did & for ALL the time & hard work you put in.
My Advocate Monnae
My Advocate, Monnae has been very mindful and helpful with my situation. When she sends me resources she checks with me to find out how it went. She continues to reach out to me with other resources. I am thankful to have her to help me as I am a Senior and no longer employed.
Understood care did nothing for me

Resposta da Understood Care
Heidi forkner
My medical advocate, Heidi Forkner has helped me so much as I am disabled. I don't know what I would do without or now. With what I've learned, life surveys gotten easy, but I couldn't do it without her.
I rate the company high due to my 1st…
I rate the company high due to my 1st advocate who was on top of things with me before she was replaced and this other advocate didn't seem to know what she was really doing and the most annoying part was the smoke alarm low battery going off in the background was just so loud and her insiuating that l was having issues when she was the one who was sending me the email without the form or the link attached and insisting she sent it, it was just an unprofessional way to deal with someone who you are supposed to be helping so hopefully the next advocate will be better than the previous one.

Resposta da Understood Care
Blessed beyond words
I don't have enough space to describe what a blessing UNDERSTOOD CARE has been for me. My advocate, Heidi quickly and respectfully developed a relationship with me that I was able to trust her with my life. She helped me through a dark and frightening situation. She gave me options from her huge directory of resources I didn't know were available to me. She believed in me at time when I couldn't believe in myself and with her constant encouragement and support I'm at a much happier, healthier place today. She was sent from above to be my personal angel.
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