Understood Care Avaliações 318

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick just one. She was punctual and made herself available until tasks were completed. Most of all she was wonderful to talk with, giving great advice, kind suggestions and words of comfort during an already stressful time, she made me feel important.

Yvette has been very good at exploring my options and keeping me informed of her findings. She is always polite and pleasant when we talk.

Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that she doesn’t offer help in areas I hadn’t even thought of. She is so helpful and I am beyond appreciative. I couldn’t ask for a more professional, helpful, and kind advocate than Talisha.

Very caring for patient and stays on top of concerns

My advocate is very good. She does great follow up. Kyneisha.

Tina is great to work with, always keeps in touch

Jennifer is such a big help she does her best to help. She always takes the time out to text me and see how I'm doing and if it's anything she can do for me.And I Appreciate her so much. She's truly One In A Million. I Love that she's my advocate.

(Kat) KathiLynn has become more than a healthcare provider .... She cares about my feelings, listening with compassion and has put me in contact with certain companies to assist with my needs.

Monnae has been a big help to me going above and beyond to take care of me. She's wonderful!!

He has been a big help in finding me housing so far can't thank him enough for all the information he has done for me. Thank you

Mia is so helpful with all my needs. She asks complete questions in order to help me completely. She stays on the phone making calls with me to make sure I get the information I need and all of my questions answered.Her concern for me is above and beyond I feel. Her professionalism is outstanding. I highly recommend her as anyone's advocate.

He has been very helpful made me feel like he cares what happens to me. Always there when I need to talk to him to give information too. Very easy to understand. Listens to me help learn things when it comes to remembering things. I got a notepad and keep with things that he suggested

Understanding the situation and walking me through the process and most of all not letting me get discouraged.

My advocate Joanie is great!! She shows genuine concern, good listener and most of all she's consistent.

All was smooth and precise. I got much information about my needs and Ms Crystal was very empathetic and non judgmental

Well I must say, Brianna is the best person I EVER had to help me. She has gone beyond the call of her job. She is the sweetest and most dependable person. I trust her with all my information. I have recommend her to so many people. Please make her a manager. She loves and has a heart for elderly. That’s something we can’t find today. She understands that one day she will get old. And she’s doing what God says treat others like you want to be treated. I will always pray for her and her success. Please honor her.

Sandy is amazing and is a great advocate. She spent a lot of time with me.

Uneeka is totally awesome!! She’s patient, understanding and has been very helpful to me. She makes my day in more ways than one!! I’m doing so much better, thanks to her.

Amanda is fantastic. My medical is very complex. It's difficult to find someone that understands and is willing to learn about Adrenal Insufficiency, HPA, HPO, HPT. She is very dedicated and has not given up and she is like me, we don't give up. We both have more to learn and there is a lot with Adrenal Insufficiency/polyendocrine/polyglandular. She is very resourceful and goes above and beyond. She came very close to having a very large lab change their protocols on the appropriate handling of ACTH. That level of determination is admirable. I can delegate anything to her and she is on it. She is a great team player and has the same goals for my health as I do. Thank you Understood Care for Amanda. We will get me moved to where they are medically equipped and trained to handle my medical, find all the specialists and resources needed to not only afford but to help and get me back to being healthy again as we navigate, learn and also pinpoint additional things going on to address with specialists. Amanda truly cares about the health and welfare of her patients and there are a lot of doctors and nurses that could learn a lot from Amanda. She has been with me for 7-8 months now and has taken the time to learn and do more than a previous advocate had done. I can also trust her with access to my mychart also. She's available on weekends too in the event of Adrenal Crises. It is a big relief to have Amanda and involved in so much of my care and more. Amanda is one of a kind and truly an asset to Understood Care. She has a great deal of potential.