Uniform Standard Avaliações 

302
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a pair of Series 1 sneakers to the US. I have to commend Uniform Standard for their prompt and helpful communication during the shipping process. The shoes themselves appear to be of excepti... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptionally made supima T-shirt with fast, reliable postage. I purchased three men’s T-shirts that arrived two days later via DHL. For £40 these are wonderfully soft, beautifully cut and sewn T-shir... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered 2 pairs of sneakers which are light grey leather one and brown suede one. High quality soft leather, very comfortable cushioning, clean minimal design, reasonable price. Communication when I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible customer service and top-tier trainers. I’ve spent an embarrassing amount of money chasing the perfect monochrome pair - but my search is finally over. Picked up the Series 1 T... Ver mais

Detalhes da empresa

  1. Loja de Calçados

Escrito pela empresa

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

302 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(302)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Wow the series 1 are my favourite

Wow the series 1 are my favourite. Not sure i have room for every colour but will give it a go. Great team as well. Good communication and service from Stewart, Stephen and Georgina. See you soon. Paul T

16 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Three pairs already and they won't be the last

Have owned three pairs of shoes in the last 5yrs with Uniform Standard. Their personalised service is top notch. They even took on my feedback about soles wearing through faster than expected (the rubber is recycled after all) and I'm glad to report the latest Series 1's have a new reinforced sole!

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I've bought a few

I've bought a few , the quality is very good and the service however I'm a size 9 and they come up a bit tight and the 10 is a bit big . Be absolutely perfect if they did 1/2 sizes , appreciate that this may be costly but I'm sure it would cause 100% satisfaction and possibly more revenue .

23 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick delivery and excellent quality

Bought a pair of ladies Series 1 trainers for my lady as a surprise, ordered late Sunday eve and were here by Tuesday morning, great work there! Had a look at them and seem really well made as well, and she was really happy with them.

One thing I'd say is make sure you take note of the sizing guidance, I ordered one size up and if I was ordering for myself I'd be one up as well, so makes me wonder why US don't just amend it so you'd order your normal size, they must get a lot of unnecessary returns by doing this?

4 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great looking and well made.

I purchased a very nice pair of white sneakers from Uniform Standard. Not that you would sneak around in these and not be noticed. Anyway, more to the point, I am delighted with my purchase. They look great, are well made and well worth the money. One happy bunny.

11 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

You won’t be disappointed

Honestly, you won’t find a better company to purchase from! The help on sizing is excellent and is just like if you asked a friend for more information on something you liked of theirs.

The quality of the products are top notch and like most things in life - you get what you pay for. I’ve bought sneakers, beanies, wallets and other shoe care items. Will be back for repeat purchases in different colour ways.

Thanks to Stephen and the team for advice and great customer service.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Uniform Standard’s quality blew me away!

Stephen and his team have created such an amazing brand and such an amazing product line. During a recent trip to London with my family, I wondered into Uniform Standards store. I had never heard of the brand before but to be honest I had been looking for a specific type of brand to purchase the whole time I was in the UK. The brand had to feel good in my hands and against my skin. It also had to be high quality and made with depth and intentionality. The only thing I hadn’t factored in was the quality of the people who would made the clothing. Let me tell you this and I mean it, Stephen and his team are as genuine, gracious and as hospitable as any team I’ve ever met! I’m saying all this to say that you should go check out their clothing and consider adding a few pieces to your wardrobe! It will be one of the best experiences of your month! They also had to ship a pair of shows back to the US for me! The shoes arrived faster that I would have ever thought possible!

3 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great customer service.

Good materials & great looks.

Had a small issue, so the Uniform Standard team quickly reached out in an effort to resolve.

Great customer service.

6 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect.

Quality of the items is great. The service received is excellent, with my order despatched about twenty minutes after I placed it.

Will definitely be buying from them again.

3 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Uncomfortable Heel Rub

I have had these shoes for over a year and have worn them once per week on average and they still hurt my heels when I wear them for any length of time.
I have followed the manufacturers instructions after initially bringing the issue to their attention and nothing has worked.

1 de junho de 2024
Avaliação não solicitada
logotipo da Uniform Standard

Resposta da Uniform Standard

Dear Darren

Thank you for finding the time to post a review and for giving us an opportunity to address the points you have raised.

For the sake of transparency and fairness it is only right that we provide more context to your feedback. 


You purchased your Series 1 leather sneakers on 11 April 2023.

You emailed us on 24th April 2023 mentioning some initial heel rub you had experienced. We immediately provided you with detailed solutions to help resolve this.

We then never heard back from you for well over a year until 3 June 2024.

You stated in your email that you “had been wearing the sneakers every week without issue” for one year.
You then conversely also stated that they were now causing you heel rub after a continuous period of wear and suggested this was due to “some sort of manufacturing fault”

After checking the image you sent of your inner footbeds it was evident from the impression marks that your toes were very close to the front edge. Wearing sneakers too tightly can cause heel irritation because it compresses the rear padding around the top line edge, which is specifically there to protect against heel rub.

We clearly advise customers in our fitting guide to leave at least 1cm space at the front of the sneakers in order for the padding to do its job effectively. Your photo did not show this 1cm gap (Image can be provided on request).

We have been designing and producing high quality handcrafted minimal sneakers for more than 6 years and the premium full grain Italian leathers that we use wears in and softens beautifully over time. The vast majority of our customers are very satisfied with both the fit and quality - as you can read from our reviews here on Trustpilot.


Unfortunately there will always be rare occasions where a brand’s last shape doesn’t quite fit a customers unique foot profile, but more often we usually find customers have simply bought the wrong size - and this is usually the main cause of rubbing at the heel.

We are sorry that our brand didn’t work out for you on this occasion and I sincerely hope you find an alternative brand that is more suitable.

Please feel free to reach out if you need any further clarification or assistance.

Regards

Stephen
Co founder

UNIFORM STANDARD 


Avaliado com 5 de um total de 5 estrelas

Really impressed

Sizing guidance on website worked really well. Rapid response when I had a question.

Delivered within a couple of days very effieciently and shoes look great. They also fitted perfectly. Really impressed.

30 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All around great buying & wearing…

All around great buying & wearing experience.
Being a lover of luxury sneakers and despite being a self confessed Common Projects addict, I am always on look out for alternatives.
Am pleased to say that I have found it in Uniform Standard.
Have now purchased 2 pairs of the Series 1 in Suede and adore them. The quality of the shoe is brilliant and the silhouette is great.
This coupled with the excellent customer service from Georgina and the team means I'm a firm fan and will be purchasing more.
Note: The shoes run slightly small (as outlined on the website) so be sure to use their handy fitting guide. For reference I am a UK 10 normally but have found the Uniform Standard UK 11 to be spot on.

30 de maio de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Series 1 Triple White Leather Mens

I bought a pair of the Series 1 Triple White Leather Mens Sneakers as a gift for my partner. Only worn once and am selling on Vinted because the leather is just too structured and the shoes are very uncomfortable. He had big blisters on his heels and could barely walk after wearing them for 30 mins. Service is great, store in Soho was lovely just a bit disappointed in the product.

19 de maio de 2024
Avaliação não solicitada
logotipo da Uniform Standard

Resposta da Uniform Standard

Dear Emma

Thank you for your review.
Your opinion is highly valued, and we appreciate the feedback. We also appreciate the opportunity to address the points detailed.

Heel rub is not uncommon and can sometimes occur with any type of new leather footwear. It’s certainly more common with leather lined footwear (all of our sneakers are handcrafted with full leather internal linings), and you should always consider that a "wearing-in period" might be needed due to the quality of materials used.

We select only the highest grade Italian leathers that initially may seem firm, but will soften significantly over time whilst still retaining their strength and beauty. Cheaper grade heavily coated leathers are often treated with finishes to disguise natural imperfections, resulting in stiffer leather that over time does not soften or mould naturally around your foot shape.

It will take more than one 30 minute wear for our full grain leather to reach this point but once they are worn-in they become very comfortable - similar to a well-made pair of shoes.

As we did not receive any direct communication from you regarding this, we have not been given the opportunity to provide you with any help or solutions to resolve this.

We would like the opportunity to assist you with this as we have a number of useful tips on how to wear-in your sneakers and eliminate the initial rubbing.

I have already reached out to directly so please feel free to contact me at your earliest convenience or alternatively if its more convenient please visit us again at our Sneaker Showroom in Soho London where our team can check your partners sneakers are fitting correctly (the main cause of heel rub) and offer additional help with this.

Regards


Stephen
Co-founder
UNIFORM STANDARD

Avaliado com 5 de um total de 5 estrelas

My go to Shoes

Been buying Uniform Standard for some years now. Never looked back after the first pair I bought. Excellent craftsmanship, great value for money and super comfortable. Sales experience and shipping process is easy/seamless. On my 10th pair now, shades and styles for all occasions. Great to see a physical store now as an evolution of the brand and customer experience.

5 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this brand

I love this brand, from the colours to the limited number of designs and keeping it simple. I've now purchased 3 pairs from US and love all of them.
Also met with the team when I visited the shop in Soho and they were clearly interested in the customer. Great story on how they built the brand up also.

29 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great sneakers in SoHo

I went to the shop in SoHo on the recommendation of a friend, who told me that these shoes were a step up from your average sneaker. He was right. The quality of the shoes was readily apparent, as was the nice selection of styles. Most impressive was the customer service. Steve helped me try on several pairs in different sizes to find the right fit. He even added some fillers to one of the pairs to get the correct fit, as I am apparently between sizes. It is definitely worth checking out these shoes!

13 de abril de 2024
Avaliação não solicitada

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