Union Plus Avaliações 

154
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Ver mais

Avaliado com 2 de um total de 5 estrelas

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização sem fins lucrativos
  2. também em
  3. Sindicato

Escrito pela empresa

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(154)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

They knew that my current bank paid my…

They knew that my current bank paid my taxes but they sent theirs as well. So I paid double taxes and have to wait 3 months for my reimbursement from county. This boosted their commission because I was going to use the taxes to pay down refi balance.

22 de dezembro de 2020
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Resposta da Union Plus

I am sorry that we were unable to resolve this escrow issue to your satisfaction.

Avaliado com 5 de um total de 5 estrelas

I worked with the absolute best people…

I worked with the absolute best people at UPM, Jaclyn and Michael were amazing. This being my first time buying my home, they answered my MANY questions so quickly. My emails were always answered same day or next day. I never felt, even though I'm sure I was, like a burden. All in all, they were absolutely amazing and would highly recommend.

22 de dezembro de 2020
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Resposta da Union Plus

Hi Talia, Glad we were able to assist you in purchasing your first home. We are here to answer the questions of IATSE and other union members across the country. Thank you for your 5-star review and recommendation.

Avaliado com 1 de um total de 5 estrelas

I started off with Michael and he was…

I started off with Michael and he was excellent..
and then I was passed down to Meredith unfortunately... Working with Meredith was a horrible experience from the moment I spoke with her ,her tone was awful... I think she was overworked...

I complained about her several times....
I do not recommend Union plus Mortgage...
Near the end of the loan processing,
Union plus Mortgage ask for information from my homeowners insurance that was impossible for the company to give them...Loan Cost Estimator
After that I just cancel the application and went with another company...

21 de dezembro de 2020
Avaliação não solicitada
logotipo da Union Plus

Resposta da Union Plus

We will take your comments and use them to to improve our mortgage systems.

Avaliado com 5 de um total de 5 estrelas

Great experience

Thank you for all the help. I got answers to all my questions and I am happy with how it worked out. It was a quick turn around to close and my agent worked really hard to get it done. Friendly, helpful and accessible throughout.

30 de novembro de 2020
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Resposta da Union Plus

Hello Sara, We are always glad to answer the mortgage questions of AFT union members across the country. Thank you for the 5-star review.

Avaliado com 5 de um total de 5 estrelas

Amazing

Unbelievable service, easy, and great service for all union members! Highly recommend!

5 de novembro de 2020
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Resposta da Union Plus

Hi Jason, Thank you for the 5-star review and strong recommendation. We are proud to serve SMART members and all union members across the country with their mortgage financing needs.

Avaliado com 4 de um total de 5 estrelas

I contacted Union Plus and they…

I contacted Union Plus and they contacted Rocket Mortgage, then I received a new mortgage. The only negative is the amount of time I had to wait for it to be completed. It finally got done.

5 de novembro de 2020
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Resposta da Union Plus

Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Working with Union Plus Mortgage was…

Working with Union Plus Mortgage was terrific. As a first time homeowner, the process can be a bit daunting. However, Union Plus Mortgage representatives walked me through each step, they thoroughly explained the process, and were available to answer any questions I had. I highly recommend Union Plus!

2 de novembro de 2020
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Resposta da Union Plus

Hello Victoria, We are always here to answer questions from first time homebuyers. Thank you for the 5-star review and recommendation.

Avaliado com 1 de um total de 5 estrelas

It started off great with Tamera, then all down hill from there!!!

It started off great with Tamera, I would give her 5 stars! She was thorough, very detailed, answered a lot of questions to determine the best option for me. Who it was then passed on to, very disappointing!!! Extremely poor with communication along the way, process, time frame, etc. He would pretty much only respond after I waited a while before reaching back out to him. He would continue to say "Yep, looking good, should be finalizing any day now". Another week would pass, I would reach out, get minimal response. Even a issue with the appraisal, after receiving it 3x's, he then said he needed to reach out to someone in County or City to get a letter to go along with it. Needless to say, I had to do all of this, he did NOTHING!. After all is then said and done, "yep, things are looking good now". A week later, I again, reach out to him. His response, "Oh, you wanted to lock in your rate and move forward???" WHAT?!? Are you kidding me??? Finally closed about a week after that. What should take 6 weeks at most took over 9 WEEKS, for pure laziness!!!!! I can't even believe he has a job.

31 de outubro de 2020
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Resposta da Union Plus

Sorry the process was slower than expected.

Avaliado com 5 de um total de 5 estrelas

Thank you

Thank you for getting me in getting my new home. I will always be grateful for what this company did for me.

30 de outubro de 2020
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Resposta da Union Plus

Hello Carol, Thank you for trusting us with the mortgage process on your new home. We are proud to assist CWA members across the country.

Avaliado com 5 de um total de 5 estrelas

Working with Angelo and Patrick was a…

Working with Angelo and Patrick was a great pleasure. Both of them answered any and all questions I had. When I left a message for them, they promptly returned my call. I would highly recommend using Union Plus Mortage. Every experience had been wonderful.

30 de outubro de 2020
logotipo da Union Plus

Resposta da Union Plus

Hello Joseph, Thank you for the 5-star review and recommendation. We are proud to communicate and assist IBEW and other union members with their mortgage needs.

Avaliado com 1 de um total de 5 estrelas

Not so helpful

I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.

29 de outubro de 2020
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Resposta da Union Plus

Our records indicate that you have have now received your gift card. Sorry for the delay. Please reach out on info@unionplusmortgage.com if this is not the case or you would like to discuss any other issue. Thanks for your comments. We will try to learn from them.

Avaliado com 5 de um total de 5 estrelas

Was awesome

Was awesome. Couldn’t have asked for anything more. Super easy.

29 de outubro de 2020
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Resposta da Union Plus

Thanks for the great 5-star review Nicholas.

Avaliado com 1 de um total de 5 estrelas

Don’t do it!

For weeks they promised a certain date for closing and then when were unable to make that happen they became silent and unresponsive

29 de outubro de 2020
logotipo da Union Plus

Resposta da Union Plus

Please reach out to us on info@unionplusmortgage.com if you would like to discuss these problems in more detail.

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