Union Plus Avaliações 

154
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Ver mais

Avaliado com 2 de um total de 5 estrelas

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização sem fins lucrativos
  2. também em
  3. Sindicato

Escrito pela empresa

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(154)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Best rate and cost

They were able to get me the best rate and lowest costs. However I have still not received my $500 gift card for getting a mortgage through them.

29 de outubro de 2020
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Resposta da Union Plus

Hi Ben, Thanks for taking the time to provide us your review. Our records indicate that you have received the gift card. Give us a call on (855) 864-6653 or info@unionplusmortgage.com if we need to follow up further.

Avaliado com 3 de um total de 5 estrelas

We Closed

Because UPM is a broker I did not deal with the mortgage company directly, which was ok. But the person who was helping with our martgage was very unresponsive with the title company and actually did not return calls from the title company. This was a private sale, no realtors involved so I am sure it was a little bit different, but I wish there would have been more communication on the side of UPM

29 de outubro de 2020
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Resposta da Union Plus

We will work on improving our communication systems.

Avaliado com 5 de um total de 5 estrelas

Easy Refi

I never would have thought a refinance was easy, but Union Plus made it easy! They also got me a great rate. I wouldn't hesitate to call them again!

29 de outubro de 2020
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Resposta da Union Plus

Glad the Union Plus mortgage process was straightforward for you.

Avaliado com 3 de um total de 5 estrelas

Benefits? 6 months sold my loan

Refinanced in 2019 thinking I had the Union behind me with the "benefits" of a Union Mortgage. Could have gone with another lender for a bit less in fees However, I wanted to support the Union. My loan was sold 6 months later. Need to be with co. 1 year Tobe eligible for benefits. Disappointed. Was hoping to find a lender that would keep my loan for many years. Dislike being sold off and having to reset my payments, provide proof of insurance coverage, insurance payments, flood insurance, etc every 6-12 months.

30 de julho de 2020
Avaliação não solicitada
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Resposta da Union Plus

As a broker we do not service loans, however the Union Plus hardship benefits continue as long as you have the mortgage you received through Union Plus Mortgage Company. It does not matter who your mortgage servicer (the company you are making your mortgage payments to) is. Reach out directly if you have a hardship issue. Email us if you have a question at info@unionplusmortgage.com.

Avaliado com 5 de um total de 5 estrelas

Great! Thanks Tamara and Angelo!

Everyone that I worked with was great, quick to respond, and our closing took no time. Would use again for sure!

27 de julho de 2020
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Resposta da Union Plus

Thanks for the 5-star review.

Avaliado com 1 de um total de 5 estrelas

Unorganized

Unorganized, the closing process took 6 months.

9 de julho de 2020
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Resposta da Union Plus

Sorry the loan process took so long for you. We will work to improve the process.

Avaliado com 4 de um total de 5 estrelas

Union plus was overall good to work…

Union plus was overall good to work with, but communication was often difficult. I don’t really fault them though, it was in the middle of COVID and they got the job done.

2 de julho de 2020
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Resposta da Union Plus

Thank you for taking the time to give us a review.

Avaliado com 5 de um total de 5 estrelas

I was provided with exceptional service…

I was provided with exceptional service and a very desired rate. The reps were friendly and I will be recommending your service. Thank you very much.

1 de julho de 2020
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Resposta da Union Plus

Thank you for the review. We are proud to assist AFGE members across the country with their mortgage needs.

Avaliado com 5 de um total de 5 estrelas

Easy Refinance for a Lower Rate!

My refinance was smooth and efficient. I lowered my rate and saved about $400 per month. The people that I worked with from the Mount Laurel New Jersey office were very friendly and professional. The entire process took about less than a month from start to finish. The Notary that came to my home for closing signatures was also so very nice and professional. Thank you all so much.

1 de julho de 2020
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Resposta da Union Plus

Glad the process was easy for you, Marilyn. We are proud to assist CWA members across the country with their mortgage needs.

Avaliado com 5 de um total de 5 estrelas

The easiest refi process ever!!

Everyone involved in the refi process was fantastic!! Any and all questions I had, and I had a lot, were addressed quickly, patiently, and professionally. We can't say enough about how much we appreciate the hard work that went into the process and would use them again down the road.

20 de junho de 2020
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Resposta da Union Plus

Hi Daniel, Glad we were able to answer your questions about the mortgage process. We try to educate our union member customers about all the mortgage options. Thank you for the 5-star review.

Avaliado com 5 de um total de 5 estrelas

Getting our mortgage refinanced was…

Getting our mortgage refinanced was smooth and easy and happened relatively quickly, especially considering the circumstances of the quarantine.

20 de junho de 2020
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Resposta da Union Plus

Thanks for your review Mark.

Avaliado com 5 de um total de 5 estrelas

Easy to work with and I love the…

Easy to work with and I love the Benefits that come with the package.

20 de junho de 2020
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Resposta da Union Plus

Hello Patrick, Thank you for the 5-star review. The benefits have been designed for union members.

Avaliado com 5 de um total de 5 estrelas

Great Job

Was very easy and fast to apply and close on the mortgage. Tamara at Union plus did a great job. Will recommend Union Plus to any friend that qualifies.

20 de junho de 2020
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Resposta da Union Plus

Hi Omar, thanks for the review and recommendation. We are proud to assist ALPA members across the country, and all other union members, through the mortgage process.

Avaliado com 5 de um total de 5 estrelas

Easy to apply and complete the…

Easy to apply and complete the refinance process with Union Plus Mortgage Company. All done from the convenience of my home!

16 de junho de 2020
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Resposta da Union Plus

Hi Dusty, Glad the mortgage process was convenient for you. We are proud to assist IUEC members across the country with their mortgage needs.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service! Will recommend anyone! Very thankful and happy with the result! Thank you for everything!

13 de junho de 2020
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Resposta da Union Plus

Glad we could assist with your mortgage needs.

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