Uniquely Local Experiences Avaliações 

212
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Horse Drawn Little Skipwith Carriage Rides with afternoon tea. The recipients of this gift were extremely pleased, “It was an AMAZING experience, Gordon couldn’t have been more accommodating. Than... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company, caring & committed. Had a voucher near expiry for an experience in York today, struggled to redeem it on the companies website last night. Sent a FB Messenger to Uniquely Local... Ver mais

Avaliado com 5 de um total de 5 estrelas

We received an Eco Food tour of York gift voucher as a wedding gift from Uniquely Local and it was absolutely fantastic! What a wonderful way to spend an afternoon, meeting local food producers and le... Ver mais

Avaliado com 4 de um total de 5 estrelas

Came across this site purely by accident whilst searching for a different type of Christmas gift for family. The site was easy to navigate and I quickly found the ideal gift. I paid the extra for the... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Planejador de eventos
  4. Venda de Ingressos para Eventos

Escrito pela empresa

Uniquely Local Experiences is a specialist experience gift company offering a carefully curated collection of memorable experiences from independent businesses, makers and experience providers across Yorkshire and the North of England. We work closely with our partners to bring together distinctive experiences that make thoughtful gifts for birthdays, anniversaries, Christmas, special occasions or simply as a chance to try something new. Our collection includes food and drink experiences, creative workshops, outdoor adventures, wellbeing activities, tours, tastings, days out and much more. Whether you are looking for a gift for a couple, family member, friend or colleague, we offer experiences to suit a wide range of ages, interests and budgets. We are passionate about supporting independent businesses and helping customers discover experiences they may not otherwise come across. Every experience is selected with quality, originality and enjoyment in mind. Our experience gift vouchers make it easy to give someone something memorable, while giving them the opportunity to enjoy a great day out and support a local business at the same time. At Uniquely Local Experiences, our aim is simple: to make finding and giving brilliant experience gifts easier.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

212 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(212)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Appalling customer service, avoid at all costs

My lovely colleagues purchased a gift voucher for Uniquely Local for a big birthday. Unfortunately when I tried to use the voucher to book an activity I found that Uniquely Local only means local to West Yorkshire which is nowhere near me.
There is no mention on their website that they are only 'local' to Yorkshire!!
There is no way to check what activities are available without validating the voucher. Only then are you able to see localities.
I did validate the voucher, which their customer service denies. There is no way to contact them by telephone even though they have a number on the site (recorded message advising contact be made by email).
I did email them in April but did not receive any response, I again emailed them in June requesting a refund, they did respond to this email but stated that the voucher had not been validated in time!
Their final solution is to offer to extend the voucher (still of no use to me as the activities are too far away) with the possibility of gifting it to someone else - wouldn't wish dealing with this organisation on my worst enemy!!!
Would definitely recommend anyone gives Uniquely 'Local' a wide berth.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Uniquely Local Experiences

Resposta da Uniquely Local Experiences

Dear Allison,

I am very sorry that you have had an unsatisfactory experience with Uniquely Local. That is never what we want for any of our customers.

It seems that there may have been some misunderstanding around the location of the experiences available when the voucher was originally purchased. The experiences on our website are grouped by location, and each individual listing includes the specific location of that experience. This information is available to view by anyone visiting the website and does not require a voucher to be activated.

When your friends purchased the voucher in November last year, the majority of our experiences were based across Yorkshire, with a good range in all areas of Yorkshire.

In one of our previous email exchanges, we explained that we were in the process of adding more experiences in the North East and offered to extend the validity of your voucher so that you could wait until there was something available in that area that appealed to you.

We also looked at the experiences available at the time and sent you details of several options within approximately an hour's travel of the address to which the voucher had originally been sent.

I completely appreciate, however, that these options may not have been what you had hoped for when you received the gift, and I am sorry that the experience has left you disappointed.

Best wishes,
Rachel

Avaliado com 5 de um total de 5 estrelas

I have purchased from Uniquely local…

I have purchased from Uniquely local previously and always been happy, and once again I am really happy with my purchase. They offer very unique experiences which are within my local area. I bought my son an experience for his 30th birthday and wanted a physical voucher, this was delivered the following day, great service. I hope the experience will be as good as it sounds. Based on my experience I would definitely recommend Uniquely Local.

10 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I ordered a voucher and realised I had put down the wrong address. I emailed them to correct this and they got back to me straight away. Great service! The voucher arrived nicely packaged. Would definitely recommend

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Uniquely Local

Finding Uniquely Local, Yorkshire based gifts and experiences, has made gift buying a real pleasure. We have just enjoyed a weekend knife making experience at Environmental Arts, a Blacksmith’s Forge based in Malton, just under an hour from home yet without the carefully curated list of possibilities managed by Uniquely Local we might never have found it.

The experience was bought to celebrate my husband’s birthday. I struggle to find gifts for him but on coming across Uniquely Local that problem is solved for years to come. Rachel, the person behind the website, is extremely attentive and knowledgeable. Questions are answered promptly and the interface between Uniquely Local and Environmental Arts was managed exceptionally well. I am sure that this will be the same whichever of the experiences is chosen.

An email from Piers Edsall the Blacksmith, set out the basics of what we would be doing. That was printed off and given to my husband on his birthday. We were extremely lucky in getting places for the weekend just after the birthday so we didn’t have long to wait.

Day one of our weekend involved hammering, then hammering some more, so much hammering! The forge roared, in time, our little bars of carbon steel took on a knife like shape. Four of us attended the course and it was a pleasure to see each making progress. Piers managed us beautifully, our metal bars were extracted from the red hot forge one by one, after a minute or two of intensive hammering the metal became too cold to work and went back into the flames. That person now watched as the other participants each took their turn with the hammer.

An excellent lunch, warm and hearty tagine, gave us strength to complete the day. We went home exhausted but satisfied, curious to see what day two would bring.

Sunday was spent filing, polishing, grinding, sanding, hardening and tempering the knives and then fitting hardwood handles that we whittled to our chosen shape. Another excellent warm lunch was provided by Malton”s The Cook‘s Place.

As if by magic, two memorable days ended with each of us proudly holding our unique chef’s knife. An amazing weekend superbly facilitated by Rachel at Uniquely Local and delivered by Piers Edsall at Environmental Arts. Already looking forward to a next Uniquely Local experience.

7 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Very easy to order the voucher I wanted, and received an email straight away with the confirmation order number. Within 2 hours I was advised that everything had been processed, and posted out to my partner....this is a surprise present for his "big" birthday!!!

7 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I had some initial inquiries regarding the gift vouchers which were answered promptly. Also the website did not support posting to an address outside of the UK but this was sorted very efficiently through email contact. Great initiative to support local businesses. Also helpful and efficient

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service above and beyond expected

I was lucky enough to be given a voucher for afternoon tea and crafting for two at a popular soap making venue in Sheffield. Unfortunately, when I repeatedly called the shop to try and book, the phone was never answered or my messages replied to. I contacted Uniquely Local to explain the situation and was advised that the person running the crafting business had lied that I’d already booked and redeemed the voucher, so Uniquely local paid out the value of the voucher to her, and she had since done a bunk. I doubt that I was the only person who this delightful individual did this to. Uniquely Local were wonderful. They honoured the voucher, extending the period for which it was valid so that I could redeem it on another experience. This obviously left them out of pocket as they’ve had to pay out the cost of the voucher twice through no fault of theirs (or mine). I don’t hesitate to recommend them; absolutely faultless customer service and lovely people to deal with.

29 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wedding present

We used Uniquely Local to send vouchers as a wedding present. The process of ordering the vouchers was really simple and an e mail was sent to the recipients with 48 hours along with all the information they needed to redeem them. Absolutely delighted with the service and will definitely use the Company again. Thank you,

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company

Brilliant company, caring & committed.
Had a voucher near expiry for an experience in York today, struggled to redeem it on the companies website last night.
Sent a FB Messenger to Uniquely Local's website late evening, (after 9pm) thinking it wouldn't get picked up until the morning, but within minutes "Rachel" replied & said she would look into it for us.
A few minutes later she messaged again to say she had located my wife's booking of the voucher & contacted the company we wished to redeem it at ,& would stand the difference in price too, (it must have gone up).
We arrived to find we had been booked in and all went smoothly.
A fantastic response and many thanks to Rachel for going way above & beyond expectations.😀

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was using an elderly iPad mini and…

I was using an elderly iPad mini and initially the purchase would not work. The staff were extremely helpful, went to a lot of trouble to sort out the issue and phoned me the following day to see if all was well. They suggested various alternative ways to facilitate the purchase had I not thought to try on a different device, which worked easily, just like it should. I was most impressed by their thoughtfulness.

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Great Introduction to Bees.

Dave the Bee Keeper is really enthusiastic about bees and he makes the experience very interesting we did the 3hour experience and there's plenty of opportunity to have hands on experience without getting stung.
If you want to try something different and would like to know about bees, this is a great start.

10 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

A highly recommended experience

Horse Drawn Little Skipwith Carriage Rides with afternoon tea.
The recipients of this gift were extremely pleased,
“It was an AMAZING experience, Gordon couldn’t have been more accommodating. Thank you for a brilliant time.”

Uniquely Local were also very quick to despatch the vouchers with no problems! I would use them again.

15 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Lots of choice for all tastes and…

Lots of choice for all tastes and hobbies. Great gift ideas for special birthdays. Easy to purchase and was available to download almost straightaway. The per son I bought this for was over them moon with her alpaca walk gift experience!

13 de maio de 2024

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