Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.
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Veja o que dizem as avaliações
Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver mais
smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver mais
The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver mais
Detalhes da empresa
Escrito pela empresa
We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.
Informações de contato
130C Lord Street, PR9 0AE, Southport, Reino Unido
- 01704468030
- adam@united-legal.co.uk
- united-legal.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company took all the stress out of…
This company took all the stress out of my accident, they kept me in the loop and advised me along the way. Would definetly recommend or use again ⭐️⭐️⭐️⭐️⭐️ 10/10 from me
Fantastic service
Fantastic service, brilliant to deal with from start to finish.
Fantastic service from start to finish.
Fantastic service from start to finish.
Fantastic company
Fantastic company, cannot thank them enough for handling my claim so efficiently and getting my repairs done quick and getting me back on the road. All the staff were very friendly and helpful with all my questions.
Very helpful and understanding
Very helpful and understanding. Quick responses and efficient. Would recommend
Absolutely amazing company
Absolutely amazing company, and great people to work with, especially Rachael Knowles.
I work with United Legal on a daily…
I work with United Legal on a daily basis, to which i really could not process all the claims throughout my workload without their help.
All claims handlers are very helpful and consistent with updating myself on claims; start to finish and closing within sometimes a matter of weeks.
Very happy to have a good work relationship with the company and I hope we continue future business.
Very helpful from first call to the…
Very helpful from first call to the last… answered all my questions and replied promptly, keeping me up to date throughout. Would recommend and use again if needed.
Great company
Great company, dealt with everything swiftly and kept in touch with me throughout.
Simple and kept up to date with stages in the process
My claim was dealt with by Rachael, who was knowledgeable and very helpful throughout the process. Thank you.
Fantastic for business vehicles
For someone who has to manage a vehicle fleet, United Legal are always so helpful and courteous in the event of an accident or vehicle damage. They are super quick in organising vehicles to be repaired and for keeping us up to date with changes. Would highly recommend.
My Experience with United Legal Assistance
Very impressed from the very start to the end with this Company. Call handler, Olivia Shell, who I dealt with was very efficient, professional and courteous. Kept me up to date and communicative throughout. 10/10 to United Legal. Class Act!
Happy
Someone decided to open a door as I drove past on a Sunday rang on Monday and my car was collected next day courtesy car delivered next day repairs done to a very high standard car was cleaned and valeted very happy
claim
great people to work with . on the ball with updates and helped with any queries
Absolutely great staff!
I had a great experience with united legal, my car was destroyed following the accident, I had no means of transport. They manged to get me back on the road again and the staff were very friendly! Would definitely recommend using them again.
Great service
Great service. Joe was so helpful and took all the stress away from me. Kept me updated throughout the whole repair process and was always quick to respond and help if I needed it!
Great service
I have been very impressed by the efficiency of the service provided by United Legal and was kept regularly informed of the progress of my claim, I would highly recommend them,
Efficient service and very helpful staff.
My non fault claim was dealt with very efficiently. I had regular phone calls from the friendly and helpful team to update me on the progress.
Our car was beyond economical repair but we were able to retain it and have it repaired with no financial loss.
James
James , the claim handler, made every effort to conclude the claim in a timely manner always keeping me informed. A very efficient and polite young man.
Assistance following a road accident
We received assistance following a road collision that resulted in the total loss of our vehicle. Great customer support helped us cope with the whole experience. Our case handler, Rachel, was brilliant keeping us fully advised of what would happen, and gently taking us through each step in the process. We really appreciate that the necessary information and advice was provided at the appropriate time, helping us to promptly find a replacement vehicle.
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