Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.
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Veja o que dizem as avaliações
Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver mais
smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver mais
The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver mais
Detalhes da empresa
Escrito pela empresa
We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.
Informações de contato
130C Lord Street, PR9 0AE, Southport, Reino Unido
- 01704468030
- adam@united-legal.co.uk
- united-legal.co.uk
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Service provided how it should be.
From start to finish, Jocelyn Pye made the whole process simple and straightforward. Having been damaged when parked in a secure location, Jocelyn ensured the 3rd party accepted full liability, and liaised with the repairers to have my vehicle looking like new in no time. Genuine 5* service.
587547
Took a little longer than I hoped but all in all very polite & all questions answered..
Nathan Nealis is a very polite young man & thank you for helping make it less stressful.
In such stressful and difficult moments…
In such stressful and difficult moments I had the pleasure and luck to work with them and I cannot thank them enough in special to Mr Martin Rimmer ... Many thanks
Excellent support through a painful process
Looking at the reviews here, I might've said James was paying bots to give him good reviews, were I not here to give him a great review myself.
Dealing with insurance claims can be really difficult but James has helped relieve a tonne of stress for me.
Customer-facing staff are often friendly, polite and well-meaning but few demonstrate the deep knowledge of their industry that James did and even fewer are prepared to say "I don't know, but here's how you can find out."
James is a credit to United Legal Assistance and I hope they know it. Give that man a raise!
James went above and beyond to ensure I…
James went above and beyond to ensure I was kept updated on my claim. Always polite and happy to answer any question. Fantastic service.
A very positive experience throughout
A very positive experience throughout. James Hinchy was excellent keeping me up to date on how the claim was progressing. Many Thanks.
I recently had to make a claim on my…
I recently had to make a claim on my car insurance and united legal looked after me from start to finish i cant recommend this company enough and a special thank you to rachael my claim handler she was brilliant thank you united legal for all your support and premier insurance who i had my insurance with
Extremely helpful
Extremely helpful and kept me updated throughout the process. Highly recommend them. Ben was fantastic and very prompt in replying to emails.

Resposta da United Legal Assistance
Always a Great Service
Always a Great Service. Have used united legal for 6 years and have always found them helpful and call / email back when they say they are going to
Good company did a good job in getting…
Good company did a good job in getting my settlement when my car was wrote off from third party insurance in slow in paying
In under 30 days the team assisted me…
In under 30 days the team assisted me in an admission of liability and payment from third party insurers when another driver hit me whilst stationary who then failed to stop. Well done team - super efficient, friendly and regular clear updates.. 👍
Great company reliable very helpful at…
Great company reliable very helpful at every opportunity.kept informed throughout would definitely recommend in the future 👍
Whilst on holiday my Motorhome was…
Whilst on holiday my Motorhome was stolen. It was reported to police and insurance ULA they was prompt helpful dealt with claim with caring kind manner was happy to answer any questions would recommend 100% James Hinchy went above and beyond
Great service
Great service, would highly recomend and will definitly use them in the future if needed. They were a massive help when i needed it.
We work with United Legal Assistance on…
We work with United Legal Assistance on a daily basis.
reliable, transparent and professional.
Assist our clients in their time of need!
Looking forward to continuing our journey!
excellent
Gillian Powderly was excellent in contacting us and very patient in explaining options
She had a lovely friendly understanding approach which made it easy to ask questions
Thank you so much for your support
Help when you need it!
It’s not great to have someone drive into your car when you’re sitting in a traffic queue. And in the current clime, it seems settling insurance claims is getting harder and harder. But United-Legal (and special thumbs up for Lesley Slater) have stayed on top of the claim and have been on hand to answer any questions and reduce trauma in a very timely manner, with rapid turnarounds to emails and other queries and a friendly voice (they answer the phones quickly - wow!) to calm you down. Great job!
Non-fault traffic accident
Excellent communication all the way through the process. Would thoroughly recommend

Resposta da United Legal Assistance
NON FAULT CLAIMS
WE USE UNITED LEGAL FOR ALL OUR NON FAULT CLAIMS AS A BUSINESS AND STUFF GETS SORTED QUICKLY

Resposta da United Legal Assistance
Shannon dealt with everything…
Shannon dealt with everything thoroughly and professionally to a very satisfactory resolution - excellent customer service and more , thankyou very much.

Resposta da United Legal Assistance
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