Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... Ver mais
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Veja o que dizem as avaliações
Item showed up with the wrong color hair in the picture, dark brown…my son has dirty blinde hair. All the other customizations were correct. I contacted the seller and they said I had to pay $25 to... Ver mais
Everything about this experience was great! I thought it was so creative to be given the option to choose colors down to the tiniest detail! Really makes it even more personalized. Loved how you can... Ver mais
A empresa respondeu
I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understandin... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja de Materiais Artísticos
- Loja de Móveis para Quartos
- Loja de móveis para sala de estar
Escrito pela empresa
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Informações de contato
1043 Garland Ave, 95126, San Jose, Estados Unidos
- +1 (408) 877-3366
- support@unitrophy.com
- unitrophy.com
Resposta de Unitrophy.com
Hi João Sousa,
Thanks so much for taking the time to leave a great review about our product. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Resposta de Unitrophy.com
Hi SCOTT GARDNER,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
awesome product and awesome shipping…
awesome product and awesome shipping process. Keep up the great work!
19 de abril de 2023
Resposta de Unitrophy.com
Hi Peter Prior,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Everything was awesome!
Everything was awesome from the print we got to the timely delivery when we received it . My whole family loved it especially my grandson and that’s who it was for. Great value that will last forever.
17 de abril de 2023
Resposta de Unitrophy.com
Hi TIM RIDGE,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Unexpected
The poster was done in a way I was not expecting. If I remember right the basketball player and the lettering was all done lengthwise; the way the words crowd in on the player makes it look cluttered. It was a bit too small, but that’s my fault, I should have ordered it larger. Overall not what I remember ordering.
13 de abril de 2023
Avaliação não solicitada
Resposta de Unitrophy.com
Dear Mark Aguilar,
Thank you for your feedback!
We are so sorry that our product didn't meet your expectations.
We would love to have a chance to serve you better in this case. We have sent an email support to you via support@unitrophy.com and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction.
Thank you for your understanding and we look forward to hearing from you soon via email!
- Unitrophy Team -
First of all you sent me the wrong hat…
First of all you sent me the wrong hat I ordered a blue and black it was brown second it took longer than expected but besides that I am happy with my cap
14 de abril de 2023
Resposta de Unitrophy.com
Dear Jesse Tapia,
Thank you for your feedback!
We are so sorry that our product didn't meet your expectations.
We would love to have a chance to serve you better in this case. We have sent an email support to you via support@unitrophy.com and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction.
Thank you for your understanding and we look forward to hearing from you soon via email!
- Unitrophy Team -
Perfect Unique Personalized Hockey Canvas Print
We were trying to find a unique gift for our very active, athletic grandson’s 11th birthday and came across, Unitrophy. After reaching out on several occasions to Unitrophy Support to clarify our questions, we purchased the hockey canvas personalized print. It was packaged very well when it was delivered. The canvas was so beautiful! The colors are exact and the personalization is perfect. Thank you Unitrophy for creating a special memory.
24 de março de 2023
Resposta de Unitrophy.com
Hi Proud Hockey Grandma,
Thanks so much for taking the time to leave a great review about our product. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Resposta de Unitrophy.com
Hi Leah H
Thanks so much for your kind words! Your support means the world to us. We appreciate your support, and we’re thankful for your trust.
We are truly happy we were able to have a chance to serve you. And we hope you’ll return and see us again soon!
- Unitrophy Team -
Very nice looking canvas
Was a very nice looking canvas, delivered on time, worth every penny.
24 de março de 2023
Resposta de Unitrophy.com
Hi Andrew Brown,
Thank you for your kind words and it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
We are delighted that you’re enjoying your purchase and we hope you’ll come and see us again soon!
- Unitrophy Team -
Amazing service
Amazing service.
It was very fast shipping to Canada.
It arrived in a couple of days.
I had a few issues with shipping to another countries in the pst, but the customer service did amazing job and resolved the problem in a day.
The product quality is as expected.
I am highly recommending them.
3 de abril de 2023
Avaliação não solicitada
Resposta de Unitrophy.com
Hi Sir/Madam,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Thank You !
I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understanding they showed is something I haven't seen in a while ( old School Way of doing business is what I call it ) The product is perfect , the value exceeded my expectation. Thanks Unitrophy! I'll be Back before my daughters Graduation
15 de março de 2023
Resposta de Unitrophy.com
Hi Tom Toma,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Resposta de Unitrophy.com
Hi Dennis Adams,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
Wasted too much days almost a month
I was tired of waiting all the time and it was almost a month till I received it. But it was a great hat
15 de março de 2023
Resposta de Unitrophy.com
Dear Robert M,
Thank you for your feedback and we will consider fixing it for further improvement!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day.
Thank you for your understanding and have a good day!
- Unitrophy Team-
Great product, service and delivery!
Great back and forth communication, offer a group discount to order products for our whole hockey team. Provided details and info on delivery and tracking. Respected all engagements including price, shipment and no errors in the personalization of products!
20 de março de 2023
Resposta de Unitrophy.com
Hi Patrick Moryoussef,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
- Unitrophy Team -
Process was simple you kept me updated
Process was simple you kept me updated. My grandson well hopefully enjoy his mug and know how much he means to his grandpa . Thank you . I well be using your service again .
15 de março de 2023
Resposta de Unitrophy.com
Hi Greg DuVall,
Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
I thought it was suppose to be an…
I thought it was suppose to be an actual canvas or frame for $40 . I don’t think it was worth $40 just for a rolled up poster .
15 de março de 2023
Resposta de Unitrophy.com
Hi Kelise S.,
Thank you for your feedback!
We are so sorry that our product didn't meet your expectation.
After checking our system about your order, so regret to inform you that we sent you the right poster as you ordered. In our product type, we do have 2 options including poster and canvas up to the needs of our customers. Besides, we note carefully in the description that the poster doesn't include a frame. We truly hope for your understanding and sympathy with us! Honestly, we appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have a chance to serve you better in the near future!
Thank you for your understanding and have a good day!
- Unitrophy Team -
product is very nice but the English is…
product is very nice but the English is incorrect, not huge but minor errors.
15 de março de 2023
Resposta de Unitrophy.com
Dear Paul Kracht
Thank you for your feedback!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day.
Thank you for your understanding and have a good day!
Best regards,
Very good poster
Very good poster
Fast delivery
Motivated Crew
However from The pictures when choosing the individual product we had the believe the frame 🖼️ was there also. Might be our limited English
16 de fevereiro de 2023
Resposta de Unitrophy.com
Hi Carl-Ove Christiansen
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
Happy with personalized canvas
I was Leary about ordering from this website because I never heard of them. I am happy I gave them a try. Website was easy to use. Tracking was on point. And most important canvas sign was well made. There were many color choices for personalization. I would definitely order from them again. My son loved it.
22 de fevereiro de 2023
Resposta de Unitrophy.com
Good morning,
We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future.
- Unitrophy Team -
Great experience
The gift was a total surprise for my son. I was impressed with its quality, the way it was packaged and shipped. The delivery was fast.
I was impressed. Thank you
19 de fevereiro de 2023
Resposta de Unitrophy.com
Hi Simona Olaru,
Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
- Unitrophy Team -
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