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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered two customized posters ("Soccer Life Lessons") for my young two boys. They came exactly as ordered and as portrayed online. Customization included jersey color, number and name; hair style/c... Ver mais

Avaliado com 1 de um total de 5 estrelas

Item showed up with the wrong color hair in the picture, dark brown…my son has dirty blinde hair. All the other customizations were correct. I contacted the seller and they said I had to pay $25 to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about this experience was great! I thought it was so creative to be given the option to choose colors down to the tiniest detail! Really makes it even more personalized. Loved how you can... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understandin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Materiais Artísticos
  3. Loja de Móveis para Quartos
  4. Loja de móveis para sala de estar

Escrito pela empresa

At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

313 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great timely service and great quality…

Great timely service and great quality product. Loved the multiple options to personalise (hair colour, kit colour etc.).

15 de novembro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Andrew Ebbs,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 1 de um total de 5 estrelas

I ordered a 2xl hoodie for my husband…

I ordered a 2xl hoodie for my husband and it's so tight on him so I contacted customer service via email to tell them I wanted to exchange for a bigger size but they won't let me exchange it at all unless the item is defective, or the wrong item sent. Now they want me to buy another hoodie in a bigger size at 50% off. So my option is to give them more money to fix the issue. I don't call this customer service and I regret buying this hoodie that no one I know can wear. Also when they sent me the 50% off deal I tried to call the customer service phone # and it says no longer in service. You people are crooks.

6 de dezembro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Stacy Dietrich,

Thank you for your feedback!
We sincerely apologize for the unpleasant feelings you may experience when shopping with us.

We highly appreciate your understanding in this situation. According to our policy, Unitrophy product is printed-on-demand item; therefore, our store is unable to accept any return requests regards to ordering the wrong size, and we couldn't sell your product to anyone. We note clearly in the description that you need to choose carefully a suitable size for a good fit.

Besides, as the photos you sent us, we gave you the right item as you order in size 2XL. In case you are not satisfied with the reshipping offer, we would love to give you a partial refund and discount code for the next replacement for all inconvenience. Please understand for us and we have tried our best to support you as well as followed our policy.

We appreciate your understanding and we look forward to hearing from you soon via email support@unitrophy.com.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

I got one for each son who play…

I got one for each son who play different sports and it was fantastic!

1 de dezembro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Chris Frank,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

I ordered the trophy nightlight and had…

I ordered the trophy nightlight and had it personalized for my grandson for Christmas! I had a Sprint car put on it with his racing number, name and our city! He’s going to be so surprised and pleased when he gets it! The way this company worked with me was ABOVE & BEYOND! They answered all my questions, reassured me when I was concerned about getting before Christmas and then helped me with getting it connected in the back! They were available late at night and early in the morning! I couldn’t believe it! I will definitely order from them again! Thank you so much!

29 de novembro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Terrie Lyn Scheel,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

The end result the personalization just…

The end result the personalization just makes it so special . Our billet likes it and that’s what matters most

25 de outubro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Susan Bucca Soble,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality, packaged nicely!

21 de outubro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Christina Guarneri,

Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.

We appreciate your feedback and have a great day!
-Unitrophy Team-

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, super happy with purchase.

26 de outubro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Peter,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

Took longer than I expected to get…

Took longer than I expected to get product. But was pleased with it. The hoodie was extremely nice and fit right. Thanks for the service.

3 de novembro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Bobby Richardson,

Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.

We appreciate your feedback and have a great day!
-Unitrophy Team-

Avaliado com 5 de um total de 5 estrelas

Great product and gift!

A truly fantastic product to a high quality. Easy online ordering experience, and very quickly delivered. Would certainly use them again

31 de agosto de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Graeme Cox,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

Absolutely LOVE this gift for my son

Absolutely LOVE this gift for my son! Looks so much like me and my little football player actually walking down the field! Love all the options to make it person ❤️❤️ Great Job Unitrophy!

21 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Halene Pritchett,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

This was the best present I ever bought…

This was the best present I ever bought my grandson. It came quickly and it was perfect!!! It was supposed to be a Christmas present but I couldn’t wait and ga e it to him yesterday. Would use them again and have recommended them!!!!

15 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Dana DeLuca,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

My product came out so pretty

My product came out so pretty! Highly recommend!

23 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Malgorzata,

Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.

We appreciate your feedback and have a great day!
-Unitrophy Team-

Avaliado com 5 de um total de 5 estrelas

Love the canvas I got for my son!!

14 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Steve,

Thank you so much for your kind words. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a great day!

- Unitrophy team-

Avaliado com 5 de um total de 5 estrelas

Couldn’t be more happy!

Couldn’t be more happy!! Couldn’t believe how authentic they made it look. I love it.

4 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Shane Wollert,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

The colors is so Vibrant and beautiful…

The colors is so Vibrant and beautiful . I was so happy with it , and I know my son will be too once he gets it for his birthday, I am so happy with this product. I will be letting my friends know about this . And I appreciate you reaching out to me and letting me know what was going on with everything. Nobody does that anymore

28 de setembro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Taylor,

Thank you so much for your kind words! You have always been a valuable customer of our business. Your great review for the company bowled me over with gratitude. Please come back soon so that we can cater to your requirements in a way that would outdo our previous achievements.

We appreciate your feedback and have a great day!
-Unitrophy Team-

Avaliado com 5 de um total de 5 estrelas

Very happy with product

Very happy with product! My son loved that I was able to personalize it!

6 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Crystal,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy. We hope that we have another chance to serve you in the near future.

Thanks again for your kind words! Have a great day!
- Unitrtophy Team -

Avaliado com 5 de um total de 5 estrelas

Great quality and excellent service!

Great quality, very fast arrival and excellent customer service! I am so impressed with the responsiveness of the team/editors in adding a special request to my order. Thank you so much for the excellent product!

3 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Jennifer Kaiser,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

Great service

13 de setembro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Stoyanka Marcheva,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy. We hope that we have another chance to serve you in the near future.

Thanks again for your kind words! Have a great day!
- Unitrtophy Team -

Avaliado com 5 de um total de 5 estrelas

So happy with the product and how I…

So happy with the product and how I could personalize the canvas for our son. He plays flag football and I placed in his birthdate for the jersey numbers. I know he will love his 10th birthday present. Thanks for filling my order quickly as it arrived fast and I can’t wait to see his reaction.

28 de setembro de 2022
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Theresa Hunt,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

- Unitrophy Team -

Avaliado com 5 de um total de 5 estrelas

Five Stars

Five Stars! Great personalized canvas “To My Love” that I bought for my husband for our 32nd Wedding Anniversary coming up. Going to put it above our bed in our tiny creekside cabin…perfect!!! Thank you!

2 de outubro de 2022
Avaliação não solicitada
logotipo da Unitrophy.com

Resposta de Unitrophy.com

Hi Christy S,

Thank you so much for sharing your feedback about your service. We are glad to hear that our team's performance exceeded your expectations. We hope that we have another chance to serve you in the near future.

Thanks again for your wonderful feedback! Have a great day!
- Unitrophy Team -

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