Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais
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Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Ver mais
A empresa respondeu
The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Ver mais
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Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Ver mais
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Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Ver mais
A empresa respondeu
Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.
Suite 8, Business Park, BN15 8UW, Lancing, Reino Unido
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We Made an insurance claim after two of our Marquees were damaged. The staff at Unity helped us with the claim and turned it round very promptly.

Resposta da Unity Insurance Services
The professionalsm of the staff was superb and the prompt resenses to my enquiries. Very easy to renew with the company

Resposta da Unity Insurance Services
As a Scouts treasurer I have been using Unity for years and have always been impressed with their professionalism and service.

Resposta da Unity Insurance Services
This is my 4th year of working with Unity, and a pleasure as always. Timely, competitive quotes, and good account management.
Can’t compliment Kylie enough for her customer service.

Resposta da Unity Insurance Services
Records not updated for correct person to receive the information of renewal of insurance. Person who received thought it was fraudulent.
On checking it wasn’t so paid and documents came through and believe records are now updated.

Resposta da Unity Insurance Services
As always Unity we're e collect from start to end of the process.

Resposta da Unity Insurance Services
Alex was great at talking us through what we needed for our CIC insurance. Communication and amendments all dealt with swiftly and in a super friendly manner. Thank you for all the support and taking the stress out of the admin task so we can get on with what we do best!

Resposta da Unity Insurance Services
Always good to have timely reminders that policy is due for renewal and polite re-reminders! Emails replied to quickly. It's good to know Unity is there for us as a Scout Group.

Resposta da Unity Insurance Services
Unity Insurance contacted us via email in plenty of time to remind us that our Insurance Policy was due to expire. I left it a while and they sent another reminder.
I then contacted the office and spoke to a very polite member of staff who was very helpful and was able to organise the Policy for the next year.
All very painless ... apart from the part where we had to part with money!

Resposta da Unity Insurance Services
you keep increasing my premiums way above inflation, if I make a claim I can understand THAT, but when I am good payer and no claims ABOVE INFLATION GREED COME TO MIND.

Resposta da Unity Insurance Services
Very timely and friendly communication with a quotation meeting all the Group's needs; and well below last year's cost.

Resposta da Unity Insurance Services
Swift outcome of claim. Really understand what scouting camps and events are all about and the difficulties we can encounter.

Resposta da Unity Insurance Services
Upon renewing our insurance Rob at Unity was able to answer all of my questions, which greatly simplified the process and ensured the cover was tailored to our exact needs. All communications were extremely professional and contacting Unity by the telephone was quick and simple. I was really impressed by the quality of the service! Well Done!

Resposta da Unity Insurance Services
very helpful and answered all questions asked about renewing the policy, renewal cost hadnt increased very much . Last minute request to increase equipment and contents was processed within an hour and policy was renewed. We have been with them for more than 8years ,. qqqqqqqwqould recommend

Resposta da Unity Insurance Services
Professional staff who were very prompt to reply with good information in response to my questions

Resposta da Unity Insurance Services
Helpful and Patient, given time to process and assess the quotes without feeling rushed

Resposta da Unity Insurance Services
On receiving our policy renewal I telephoned the company to make an amendment to the policy and found the staff to be really helpful, knowledgable and efficient.
The whole process was very easy.

Resposta da Unity Insurance Services
Rapid and clear response, with a friendly message.

Resposta da Unity Insurance Services
This was a very difficult process from start to finish.
We live in the Isle of Man and wanted travel insurance for a trip to Lancaster, should whether delay our boat home.
We could not opt out of health insurance even though we didn't need it, so paid the same as a European trip.
Each girl needed to fill in the full paperwork, then once I had sent this Unity lost them. We were passed from staff to staff, I had to do a lot of chasing to even get a quote. Then resend the paperwork through a 2nd time (which was 8 emails worth of attachments for copies of all paper work, which could absolutely be on one page and not 2).
In short I would not choose to use them again.

Resposta da Unity Insurance Services
As never organised insurance before I found the staff i spoke to very helpful and pleasant explaining everything carefully as most I didn't understand

Resposta da Unity Insurance Services
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